Utilities Services of South Carolina, Inc. v. South Carolina Office of Regulatory Staff

708 S.E.2d 755, 392 S.C. 96, 2011 S.C. LEXIS 101
CourtSupreme Court of South Carolina
DecidedMarch 28, 2011
Docket26952
StatusPublished
Cited by8 cases

This text of 708 S.E.2d 755 (Utilities Services of South Carolina, Inc. v. South Carolina Office of Regulatory Staff) is published on Counsel Stack Legal Research, covering Supreme Court of South Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Utilities Services of South Carolina, Inc. v. South Carolina Office of Regulatory Staff, 708 S.E.2d 755, 392 S.C. 96, 2011 S.C. LEXIS 101 (S.C. 2011).

Opinion

*100 Justice KITTREDGE.

This appeal from the denial of an application for a rate increase presents us with several questions about the proper role of the Public Service Commission (“PSC”) following 2004 statutory amendments altering the structure and operation of the PSC. Of particular significance are the respective roles and responsibilities of the PSC and the Office of Regulatory Staff (“ORS”), which was created by the 2004 amendments. We hold the PSC retains its fundamental role as fact-finder. In this case, the PSC acted well within its rights in requesting additional information regarding Appellant’s expenditures, even when those expenditures were not initially challenged by ORS. Nevertheless, because we find the PSC’s evaluation of Appellant’s rate application was affected by several errors of law, we reverse and remand for further proceedings. 1

I.

Appellant Utilities Services of South Carolina, Inc. (“Utility”) was established in 2002 as a wholly owned subsidiary of Utilities, Inc. (“UI”). Utility supplies water to over 6,800 customers in eighty-one South Carolina neighborhoods and wastewater services to over 370 customers in four neighborhoods. In some of these neighborhoods, Utility supplies water that it purchases in bulk from other water systems. Customers in these neighborhoods are known as “distribution-only” customers.

In January 2006, the PSC approved an increase to Utility’s rates. This rate schedule distinguished between regular residential customers and distribution-only customers. Distribution-only customers were charged a basic facilities charge, a “commodity charge” that varied based on usage, and a pro rata portion of the cost to Utility for its purchase of bulk water. The regular residential customers were charged a basic facilities charge and a higher commodity charge.

In August 2007, Utility again applied for a rate increase. Utility requested the PSC use the “rate of return on rate *101 base” 2 method to determine the reasonableness of its proposed rates. Utility claimed it had invested three million dollars in “plant additions” 3 since its previous rate case, resulting in a rate base of approximately 9.7 million dollars. 4 To achieve its desired rate of return on rate base, Utility requested an increase to the basic facilities charge and to the commodity charge for both regular residential and distribution-only customers.

The PSC held public hearings regarding the 2007 application in York, Anderson, and Richland Counties. At the public hearings, Utility customers from seven neighborhoods testified to various problems with the quality of their water. The main complaints were that Utility’s water tasted and/or smelled bad, caused damage to fixtures and appliances, and did not adequately clean clothes. One customer testified she had received notice from Utility that the water system in her neighborhood contained elevated levels of lead. Several customers testified that, because of the poor quality of Utility’s water, they invested in water softeners and water filters or drank bottled water.

In light of these concerns, one customer questioned the fairness of Utility’s request for an increase to its basic facili *102 ties charge. She noted that, because the basic facilities charge was a flat rate charge, Utility’s revenues would increase even if its customers avoided using its water.

In addition, customers from eleven neighborhoods testified they had not seen any capital improvements and/or improvements in water quality since the last rate increase. In fact, one customer testified the quality of Utility’s water service had declined.

Bruce T. Haas, regional director of operations for UI, testified that Utility has a “capital improvements program” and “ongoing operational programs such as routine testing and periodic water main flushing to improve water quality.” Haas listed the types of capital improvements Utility had made since it acquired its water systems in 2002, but he did not specify which of these improvements had occurred since the last rate increase.

The PSC asked Haas whether Utility planned any capital improvements in the neighborhoods the customers complained about. Haas was able to name some programs in one neighborhood, but he did not provide specific information about any other neighborhood. Rather, he reiterated the general types of upgrades Utility had implemented “since [it] took over,” and stated Utility upgraded “nearly every single facility that [it] had.” 5

In addition to its questions regarding capital improvements, the PSC asked Utility about the reasonableness of payments Utility made to its affiliate, Bio-Tech. Bio-Tech is a wholly owned subsidiary of UI that provides sludge hauling services, wastewater plant maintenance, and construction services. A Utility witness testified that Bio-Tech charged the same price to all of its customers, regardless of whether they were affiliates. Thus, she contended, Bio-Tech’s prices were market rates. However, she was unable to provide the PSC with *103 information about whether Utility had compared Bio-Tech’s prices to the prices of Bio-Tech’s competitors.

Representatives of ORS then testified, and they verified that Utility had made at least some capital improvements following its last rate case. However, ORS also suggested several adjustments to Utility’s figures. Thus, ORS recommended the PSC find Utility had a rate base of 9.14 million dollars. 6

The PSC denied Utility’s application for a rate increase. It found the customer complaints “raise[d] questions as to where the capital improvements and on-going operations programs testified to by the Company witness were implemented, and whether they were effective.” It concluded that “[without more specificity on the part of the Company,” it could not “credit the Company with the capital improvements and ongoing operations that it purports to have made.” Moreover, it found that because Utility “failed to identify for the most part where the [claimed] expenditures were made, or how such expenditures contributed to improved service[,]” it could not determine whether those expenditures “were appropriate and whether [they] justified the imposition of a rate increase.” In addition, the PSC found Utility “failed to provide required information regarding affiliate transactions with ... Bio-Tech.” Utility appeals.

II.

The PSC’s ratemaking decisions are entitled to deference, and will be affirmed if supported by substantial evidence. S.C. Energy Users Comm. v. S.C. Public Service Comm’n, 388 S.C. 486, 490, 697 S.E.2d 587, 589 (2010). “Substantial evidence is relevant evidence that, considering the record as a whole, a reasonable mind would accept to support an administrative agency’s action.” Porter v. S.C.

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Bluebook (online)
708 S.E.2d 755, 392 S.C. 96, 2011 S.C. LEXIS 101, Counsel Stack Legal Research, https://law.counselstack.com/opinion/utilities-services-of-south-carolina-inc-v-south-carolina-office-of-sc-2011.