UNIVERSAL PROPERTY & CASUALTY INSURANCE COMPANY v. MONIKA HORNE
Opinion
Third District Court of Appeal State of Florida
Opinion filed January 20, 2021.
Not final until disposition of timely filed motion for rehearing.
No. 3D19-1550
Lower Tribunal No. 17-5020
Universal Property & Casualty Ins. Co., Appellant,
vs.
Monika Horne,
Appellee.
An Appeal from the Circuit Court for Miami-Dade County, John W.
Thornton, Jr., Judge.
Russo Appellate Firm P.A., and Paulo R. Lima, and Elizabeth K.
Russo, for appellant.
Alvarez, Feltman, Da Silva & Costa, PL, and Paul B. Feltman, for appellee.
Before FERNANDEZ, LINDSEY, and GORDO, JJ.
LINDSEY, J.
Universal Property and Casualty Insurance Company appeals a final judgment in favor of Monika Horne in a first-party property insurance case. The final judgment was entered after a jury returned a verdict in favor of Horne on her claims for breach of contract arising from Horne’s claim for damages to her home due to a water loss. Universal appeals the lower court’s rulings on two cross-motions for summary judgment: (1) the denial of Universal’s motion that sought summary judgment based on Horne’s undisputed failure to satisfy all post-loss obligations under her policy; and (2) the grant of Horne’s motion as to Universal’s affirmative defenses, thereby preventing Universal from asserting its post-loss obligations defense to the jury. For reasons set forth below, we reverse and remand for proceedings consistent herewith. I. BACKGROUND Horne, plaintiff below, was insured by Universal under a policy of insurance which provided coverage for her home. According to Horne, a water line broke in the kitchen causing water leakage and damage. That same day, Horne’s public adjuster, Oscar Valdes, of Florida Recovery Adjusters, reported the loss to Universal. Three days later, Universal sent a letter to Valdes acknowledging receipt of the claim, citing the relevant policy language, requesting eleven items and categories of information, and
reserving its rights under the policy. In accordance with the policy, one of the eleven items Universal requested Horne provide within sixty days was a sworn proof of loss. 1 In this letter, Universal referenced the following policy language:
Section I - CONDITIONS
2. Your Duties After Loss. In case of a loss to covered
property, you must see that the following are done:
…
f. As often as we reasonably require:
…
(2) Provide us with the records and documents we request
and permit us to make copies;
…
g. Send to us, within 60 days after our request, your
signed, sworn proof of loss which sets forth, to the best of
your knowledge and belief:
(1) The time and cause of loss;
(2) The interest of the “insured” and all others in the property involved and all liens on the property;
(3) Other insurance which may cover the loss;
(4) Changes in title or occupancy of the property during
the term of the policy;
(5) Specifications of damaged buildings and detailed repair estimates;
1 Universal also advised Horne that any of its actions or investigations into Horne’s reported loss were undertaken with a full reservation of rights under the policy.
(6) The inventory of damaged personal property described
in 2.e above;
(7) Receipts for additional living expenses incurred and
records that support the fair rental value loss; and (8) Evidence or affidavit that supports a claim under the
Credit Card, Fund Transfer Card, Forgery and Counterfeit
Money coverages, stating the amount and cause of loss.
(bold in original; bold italics added). 2 Communication ensued between Universal and Horne’s public adjuster which included letters, emails, photographs and an in-person inspection by Universal. During the inspection, Universal’s adjuster requested Horne provide information to support her claim in a recorded statement, plus any plumbing invoices, a letter of representation and any documents relating to emergency mitigation services. Her public adjuster, Valdes, emailed Universal some of these documents along with photographs and an estimate he had prepared in the amount of $39,757.58,
2 The policy further limits the right of an insured to file a lawsuit unless and until the insured has complied with all policy provisions. It expressly states that “[n]o action can be brought unless the policy provisions have been complied with and the action is started within 5 years after the date of loss.” In the insurance industry, this is commonly referred to as a “no action clause” and is considered a standard provision in homeowner’s policies.
reflecting the purported “replacement cost value” of the loss without accounting for the policy deductible or depreciation.
Universal then sought to schedule Horne for a recorded statement.
After receiving no response from Horne, Universal extended coverage and sent a check in the amount of $7,230.28, which reflected application of the deductible and recoverable depreciation, or “actual cash value.” 3 A month or so later, Universal received a letter of representation and demand for payment from Horne’s counsel seeking a certified copy of the policy and additional payment in accordance with Valdes’s estimate. Universal responded with a certified copy of the policy only. Horne responded with a two-count complaint for breach of contract and for declaratory relief. 4 Universal answered and asserted affirmative defenses alleging that Horne failed to comply with post-loss obligations required under the policy.
Universal moved for summary judgment, alleging that Horne failed to comply with the specific requirement that she provide a sworn proof of loss within sixty days of Universal’s request. Universal argued Horne’s failure was a material breach of the policy for which it was entitled to judgment as
3 While Universal’s estimate was not part of the record at the summary judgment hearing, it was admitted as an exhibit at trial. 4 The lower court dismissed the count seeking declaratory relief and the case proceeded solely on the claim for breach of contract.
a matter of law, relying on Goldman v. State Farm Fire General Insurance Co., 660 So. 3d 300 (Fla. 4th DCA 1995) and Rodrigo v. State Farm Florida Insurance Co., 144 So. 3d 690 (Fla. 4th DCA 2014), which were binding precedent at the time. 5 Almost four months later, Horne submitted a sworn proof of loss to Universal seeking an additional $32,527.30, the difference between what Universal had paid and what Horne had initially sought. Two months later, Horne filed her motion for summary judgment and response to Universal’s motion for summary judgment, arguing that (1) Universal waived its right to enforce Horne’s post-loss obligations when, prior to receipt of Horne’s sworn proof of loss and recorded statement, Universal acknowledged coverage and issued payment; (2) providing a sworn proof of loss prior to summary judgment cured any failure to do so earlier; (3) Universal failed to establish any prejudice resulting from Horne’s alleged failure to comply with post-loss obligations; and (4) Horne should not be subjected to a draconian forfeiture of her insurance benefits where she substantially complied with
5 No definitive decision had been rendered in this district at the time on the issue of whether an insurer must plead and prove prejudice in order to successfully establish a coverage defense based upon an insured’s failure to satisfy all post-loss obligations.
Universal’s demands and the issue of whether she substantially complied remains an issue of fact for the jury.
At the hearing on the motions, the lower court heard argument, but continued the hearing for the parties to depose Horne. At the continuation of the hearing, the lower court found as follows:
THE COURT: Here’s what I’m going to find. No. 1 is that there was waiver by payment. No. 2, there was substantial compliance with the sworn proof of loss.
No. 3, you know, there was an additional sworn proof of loss that was provided. And my recollection is it was in February of this year.
MR. ALVAREZ: Yes, sir.
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