United States v. THE DORCHESTER OWNERS ASSOCIATION

District Court, E.D. Pennsylvania·Decided September 30, 2020·No. 2:20-cv-01396·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA

UNITED STATES OF AMERICA, CIVIL ACTION LOUISE HAMBURG – PLAINTIFF- INTERVENOR NO. 20-1396

v. THE DORCHESTER OWNERS ASSOCIATION

MEMORANDUM AND ORDER Baylson, J. September 30, 2020 I. Introduction Plaintiff Louise Hamburg owns a condominium in the Dorchester on Rittenhouse Square, a high-end residential complex managed by the Dorchester Owners Association (“DOA”). The Dorchester has a strict “no pets” policy that allows tenants with disabilities to keep assistance animals only with DOA’s approval. In the present case, Hamburg and the United States Department of Justice (“DOJ”) allege that DOA’s practices regarding review of assistance animal requests violate the Fair Housing Act by imposing an unreasonable burden on tenants with disabilities and deterring them from living in the Dorchester. DOA has moved for the dismissal of Plaintiffs’ claims for punitive damages under the FHA. Plaintiffs have each opposed the motion. For the foregoing reasons, the Court will DENY DOA’s motion to dismiss. 1 II. Factual History The Court assumes that following alleged facts — taken from the United States’ Complaint and incorporated into Hamburg’s Intervenor Complaint — are true for the purposes of the present motion.

a. DOA’s “No Pets” Policy DOA is the governing body for the Dorchester, a thirty-two-story apartment complex in Philadelphia. Compl. at ¶¶ 4, 6. DOA is composed of at least seven members, and it employs approximately forty people for the operation of the Dorchester. Id. at ¶ 6. The Dorchester has a long-standing “no pets” policy for its residents. Id. at ¶ 9. In 2009, however, DOA implemented an exception to this policy to allow tenants with disabilities to keep “assistance animals” in their units. Id. at ¶¶ 10, 11. The 2009 iteration of the “no pets” policy required that tenants inform DOA of their need for an assistance animal, complete a written request form for an exemption, and submit any documentation that DOA requested regarding their need. Id. at ¶ 13. The documentation requirement called for a letter from a “treating medical doctor” regarding the need for an assistance animal, certification of the animal’s training from a pet

instructor, and pet genealogy reports. Id. at ¶ 14. Non-tenants could not apply for permission to bring an assistance animal into the building when visiting. Id. Even if DOA granted that exemption, the tenant was still subject to numerous restrictions. For example, the tenant could not use a passenger elevator when accompanied by her pet; she could use only the freight elevator. Id. And, regardless of which passenger arrived at the freight elevator first, the pet owner would have to wait for the next elevator if any other passenger objected. Id. An otherwise-qualified assistance animal would be subject to size and breed 2 restrictions and had to wear a bark suppressant collar at all times. Id. DOA could require any fee or deposit that it saw fit to levy on a tenant. Id. Tenants with assistance animals had to maintain a $1 million insurance policy with DOA as a beneficiary and agree to pay attorney’s fees and costs incurred by any action by the assistance animal. Id. Violating the terms of the assistance animal

accommodation incurred increasing fines and, upon a fourth violation, would result in a permanent ban on the animal in the Dorchester. Id. at ¶ 16. Between December 26, 2017 and May 25, 2018, DOA amended the assistance animal policy. Id. at ¶ 17. The amended 2018 policy lifted requirements for fees, deposits, and the pet instructor certification prerequisite. Id. at ¶¶ 18, 19. It also removed the ban on visitors’ “qualified ADA service animals.” Id. at ¶ 18. While tenants with assistance animals still had to use the freight elevator, they were not required to exit the elevator upon the request of another tenant unless the requestor was first in line for the elevator, and only for medical reasons. Id. On April 3, 2019, however, DOA “reinstate[d]” several of the restrictions on assistance animals, including the $1 million insurance policy requirement, common area ban, size/breed requirements, and agreement to pay any related attorney’s fees. Id. at ¶ 20.1 The 2019 policy

further added a muzzle restriction for any animal in a common area, regardless of any history of aggression. Id. at ¶ 21. DOA again amended the assistance animal policy on March 4, 2020, keeping some of the same restrictions as the previous policies. Id. at ¶ 22.

1 Although not explicitly detailed as restrictions that the 2018 policy lifted, Plaintiffs’ language here suggests that DOA removed them before “reinstat[ing]” or “reincorporat[ing]” these restrictions in April 2019. Id. 3 b. Hamburg’s Request for an Assistance Animal Louise Hamburg has suffered from severe anxiety since she was a child, a condition that impairs her ability to function. Id. at ¶ 24. Her dog, a 32-pound Australian labradoodle, lessens her anxiety and increases her ability to function in high-stress situations. Id. She has owned a condominium in the Dorchester on Rittenhouse since 1999, although she has maintained her

residence elsewhere since that time. Id. at ¶¶ 4, 8. On December 25, 2017, Hamburg first contacted DOA through an email to the Dorchester’s then-general manager, Patricia Yonekawa. Id. at ¶ 26. In that email, she requested approval to bring her dog to her residence at the Dorchester, attaching a letter from an online clinical psychotherapist describing her medical need for the dog’s presence. Id. at ¶¶ 26, 27. Yonekawa responded the next day with two emails. Id. at ¶¶ 29, 30. The first provided the 2009 animal assistance policy with the request form and instructions to get the required certifications from a medical doctor, a pet trainer, and a veterinarian. Id. at ¶ 29. The second email clarified the instructions from her prior email, and she included DOA’s attorney Gary Krimstock as a recipient. Id. at ¶ 30. Hamburg then replied to Krimstock by email, noting that she was unable

to complete the DOA request form, as it was designed for a service animal — an animal trained to provide specific services — as opposed to a support animal — an animal whose mere presence ameliorates mental or psychological disabilities. Id. at ¶ 31. Hamburg was therefore unable to fully complete the form, e.g. regarding the specialized training her dog had received. Id. She also reiterated her belief that the letter she had provided from a psychotherapist satisfied the Fair Housing Act. Id.

4 On December 28, 2017, another DOA attorney, Joshua Horvitz, notified Hamburg that DOA had rejected her request for an assistance animal, but he told her that she could reapply with a completed request form. Id. at ¶ 32. Hamburg replied to the email requesting that Horvitz contact her so she could discuss her inability to complete the form. Id.

On January 8, 2018, Hamburg again emailed Yonekawa, Krimstock, and Horvitz, after not receiving any responses. Id. at ¶ 33. In her email, she requested an update on her application and included further information about the Fair Housing Act. Id. Horvitz replied two days later, telling Hamburg that they would confer with DOA regarding her request. Id. at ¶ 34. On January 22, 2018, still without a response from DOA or its representatives, Hamburg called and sent a partially completed form to Yonekawa. Id. at ¶ 35. The partially completed form contained annotations explaining why Hamburg could not provide information regarding her dog’s specialized training or service expectations. Id. DOA’s president responded to her partial form on January 30, 2018, stating that DOA would not reconsider her request unless she provided a fully completed request form. Id. at ¶ 36. Hamburg replied the same day reiterating why she could

not complete the form and including further Fair Housing Act information. Id.

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