United States Equal Employment Opportunity Commission v. Humiston-Keeling, Inc.

54 F. Supp. 2d 798, 1999 U.S. Dist. LEXIS 10567
CourtDistrict Court, N.D. Illinois
DecidedJuly 6, 1999
Docket97 C 5654
StatusPublished
Cited by1 cases

This text of 54 F. Supp. 2d 798 (United States Equal Employment Opportunity Commission v. Humiston-Keeling, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
United States Equal Employment Opportunity Commission v. Humiston-Keeling, Inc., 54 F. Supp. 2d 798, 1999 U.S. Dist. LEXIS 10567 (N.D. Ill. 1999).

Opinion

MEMORANDUM OPINION AND ORDER

LINDBERG, District Judge.

The United States Equal Employment Opportunity Commission (“EEOC”) has brought this action pursuant to the Americans with Disabilities Act, 42 U.S.C. § 12101, et seq. It alleges that defendant, Humiston-Keeling, Inc. (“HK”), violated the Act when it failed to reasonably accommodate an employee with a disability. Both parties have moved for summary judgment.

I. STATEMENT OF FACTS

Nancy Houser (“Houser”), formerly known as Nancy Cook, began working for HK in 1990. HK, a wholesale pharmaceutical and health and beauty aids supplier, operated a warehouse in Calumet City with both a day and a night shift. Houser began her employment with HK as a “picker” on the night shift. Before joining HK, Houser successfully completed an emergency medical technician course and worked as a certified phlebotomist. During the relevant period, Robert Denta was the operations manager; Marian Nelson was the night shift supervisor; and Richard Meserve was the director of human resources.

During the company’s night shift, product in the warehouse is picked, packed and shipped. Two U-shaped “picking” lines are set up, with prescription drugs on one line and over-the-counter product picked on the other. The workers pass a tote, which holds product, down a conveyor belt on each of the lines. Each picker is assigned a zone and picks the items on a customer order that are in his or her zone. The worker then passes the tote down the line to the next worker, who picks the items in that zone. The last person on the line completes the order, signs it and sends it to the dock for shipping.

To carry product from the shelves to the totes, pickers wear aprons that are similar to a chefs apron but with loops on the bottom. By placing one arm through the loops, the picker forms a pouch, into which she places the product she has picked from the shelves with her other arm. While pickers might lift items from a few ounces up to 25 lbs., the parties dispute the frequency of the need to lift items heavier than 5 lbs. HK claims that picking is a group effort and that if one picker gets backed up, the other packers down the line work as a team to correct the bottleneck. Houser disagrees, claiming that each picker was responsible for her portion of the order and that slow pickers were yelled at by both coworkers and supervisors. HK *802 did not have a quota for pickers but Harry Myers, HK’s general manager, indicated that pickers were expected to pick up speed after performing the position for a while and that a slow picker would have an impact on the line. HK also used “floaters,” who picked and filled their own separate orders or who helped out a picker with a large customer order in her zone. It is not uncommon for a floater to help out a picker.

In 1991, Houser applied and was hired for a temporary office position as contract administrator in HK’s hospital retail contract department. She stated that she wanted the job because she didn’t like working the night shift. The contracts department administered contracts between vendors and hospitals or pharmacies, acted as intermediary between the vendor and the buyer, and maintained and audited the contracts. Employees in the department had to enter the buying group’s contract price into the computer. If this was done inaccurately, the customer was billed incorrectly and the discrepancy had to be researched and the customer account credited.

Ann Marie Oswald, the supervisor of the contract department, stated that she had a meeting with Houser in December 1991 to discuss problems with Houser’s attendance, talking too much and being away from her desk too much. The write-up, which Houser signed, indicates that if she did not improve her performance by January 6, 1992, she would be returned to her warehouse position. Although Houser’s performance subsequently improved as to these areas, Oswald later noticed that Houser was entering incorrect prices into the computer, resulting in billing errors to customers. She stated that Houser was making 30 to 40 mistakes per week while other employees averaged five or fewer mistakes per week.

In late January 1992, Oswald and Me-serve met with Houser and informed her that they were returning her to her position in the warehouse, which entailed a cut in pay and returning to the night shift. Houser stated that she was angry about returning to the night shift. She subsequently began working as a stacker, which entailed putting cases of products on shelves and replenishing items the pickers had depleted the night before. In May 1992, Houser injured her right arm while at work. Her physician diagnosed the injury as lateral epicondylitis or “tennis elbow.” On May 13, 1992, Meserve saw a release for Houser from Dr. Estacio of the Hammond Clinic that stated “no lifting on the right arm.” He interpreted this as indicating that Houser should not lift anything, not even a pencil, with her right arm.

Shortly after her injury, HK placed Houser in a full-time light-duty job that involved writing up lists of items that needed to be reshelved and putting away mispicked items. This temporary position was created as an accommodation for Houser and was not continued after she stopped performing it. From May 29, 1992, through June 10, 1992, Houser continued working light-duty writing lists for the stackers and working as a one-armed stocker, cutting and lifting boxes with her left arm.

Houser began seeing Dr. Louis Gluek for treatment at the end of May 1992. He stated that during 1992 and 1993, Houser was significantly limited in lifting with her right arm compared to the average person. He based his recommended physical restrictions on Houser’s perception of pain, which he found believable, and not on a diagnosis of the .physical condition of her elbow. On July 21, 1992, Dr. Gluek restricted Houser from working at all and fitted her with a cast on July 31. This ultimately did not improve her condition and she had surgery on her elbow in September 1992. In January 1993, after a five-hour work-capacity evaluation conducted at Saint Margaret Mercy Healthcare Center, Houser’s “major limiting factors” were listed as: 1) decreased overall endurance in the right upper extremity; *803 2) decreased tolerance in right upper extremity for task performance especially shoulder level and above; 3) decreased capabilities with lifting; and 4) decreased capabilities with carrying. The lifting evaluation stated that Houser could lift a onetime maximum of 10 lbs. from floor to knuckle height; 12.5 lbs. from 12" high to knuckle height; 4 lbs. from knuckle height to shoulder level; and 4 lbs. from shoulder level to eye level.

Currently, Houser is unable to lift her grandchild with her right arm; and has pain when using a manual can opener or opening a jar with her right hand. She has taken ceramics classes, continues to cook, grocery shop, vacuum, dust and wash dishes. Houser is currently able to type, use a computer, and lift and carry files. She experiences a dull aching in her arm on an almost daily basis. Houser is right-hand dominant but is also ambidextrous and can write and paint with her left hand. She cannot lift more than 5 lbs. with her right hand without experiencing pain.

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54 F. Supp. 2d 798, 1999 U.S. Dist. LEXIS 10567, Counsel Stack Legal Research, https://law.counselstack.com/opinion/united-states-equal-employment-opportunity-commission-v-humiston-keeling-ilnd-1999.