Tyler v. CSG Holdings CA CA5

CourtCalifornia Court of Appeal
DecidedJune 15, 2023
DocketF084615
StatusUnpublished

This text of Tyler v. CSG Holdings CA CA5 (Tyler v. CSG Holdings CA CA5) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Tyler v. CSG Holdings CA CA5, (Cal. Ct. App. 2023).

Opinion

Filed 6/15/23 Tyler v. CSG Holdings CA CA5

NOT TO BE PUBLISHED IN THE OFFICIAL REPORTS California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication or ordered published for purposes of rule 8.1115.

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

FIFTH APPELLATE DISTRICT

MARIE TYLER, F084615 Plaintiff and Respondent, (Super. Ct. No. 20CECG03461) v.

CSG HOLDINGS CA, LLC, OPINION Defendant and Appellant.

APPEAL from a judgment of the Superior Court of Fresno County. Kimberly A. Gaab, Judge. Sheppard Mullin Richter & Hampton, Gregg A. Fisch and Raymond J. Nhan for Defendant and Appellant. Aiman-Smith & Marcy and John A. Lofton for Plaintiff and Respondent. -ooOoo- Defendant CSG Holdings CA, LLC (defendant or CSG Holdings) appeals from an order denying its motion to compel arbitration of plaintiff Marie Tyler’s (plaintiff) wage- and-hour claims under the Labor Code. The crux of the debate is whether CSG Holdings, plaintiff’s former employer, can enforce the arbitration agreement that plaintiff signed at the start of her employment although CSG Holdings is not expressly identified as a party to that agreement. We agree with the trial court that defendant cannot enforce the agreement because it is not a signatory, and because it did not satisfy either of the asserted grounds for nonsignatory enforcement. We therefore affirm. FACTUAL BACKGROUND CSG Holdings is a subsidiary of nonparty Cambridge Spa Group, LLC, which is a parent company to multiple entities. CSG Holdings operates multiple massage businesses in California under the trade name Massage Envy. Plaintiff was employed by CSG Holdings as a massage therapist from November 13, 2017, through approximately March 2020. “As part of her onboarding with regard to her employment,” on November 13, 2017, plaintiff signed at least two employment-related documents: an arbitration agreement (Arbitration Agreement or Agreement) and a consent to waive meal period form (Meal Period Waiver). The Arbitration Agreement bears no header or logo, other than its “Arbitration Agreement” title. (Boldface, underlining & some capitalization omitted.) The Agreement begins: “We hope our employment relationship is mutually beneficial. However, in the event of a dispute between you and Cambridge Spa Group (Company), you and the Company agree as follows . . . .” As relevant here, the Agreement then provides “both you and the Company agree that any and all disputes arising out of or related to your employment or our relationship, including the terms and conditions of your employment, shall be submitted to final and binding arbitration.” As there is no dispute regarding the scope or interpretation of the Agreement’s substantive terms, we do

2. not detail its full provisions. The important point is that the Agreement contains no reference to defendant by name (CSG Holdings CA, LLC). The only purported entity identified is “Cambridge Spa Group,” whose name appears in the Agreement’s footer and in the opening section identifying the parties. The Agreement is signed by plaintiff on the line designated for “Employee Signature” and by an unidentified person on the line designated for “Company Representative Signature.” By contrast, the Meal Period Waiver, which plaintiff completed on the same date as the Arbitration Agreement, references only “CSG Holdings CA, LLC,” defendant’s full legal name—once in the form’s title and twice in its substantive provisions; it does not reference “Cambridge Spa Group.” Other than plaintiff’s contemporaneous signing of these two documents “[a]s part of her onboarding,” the record contains no details regarding the circumstances of plaintiff’s hiring or onboarding. There is no indication she signed any written employment agreement, and we are not told where or with whom she completed the Arbitration Agreement and Meal Period Waiver on her first day. Nor was any evidence submitted as to what plaintiff might have been told regarding the variety of names of purported entities appearing on the documents she was signing. As has come to light through the litigation of the instant motion to compel arbitration, “Cambridge Spa Group”—the only identified signatory of the Arbitration Agreement—is not a legal entity.1 Rather, it is a colloquialism sometimes used to refer to Cambridge Spa Group, LLC, defendant’s parent company, and other times used as an umbrella term to refer to Cambridge Spa Group, LLC, and its subsidiaries, including defendant. As described in the next section, defendant did not present the trial court with a consistent position on what exactly “Cambridge Spa Group” stood for. However, it is

1To avoid confusion, we therefore continue to use quotation marks surrounding the name throughout this opinion.

3. undisputed that defendant CSG Holdings was plaintiff’s only employer while she worked for Massage Envy. PROCEDURAL HISTORY After leaving Massage Envy, plaintiff filed the present suit against defendant (and defendant only) on November 24, 2020. Her complaint asserts various wage-and-hour claims under the Labor Code and Business and Professions Code, as well as seeking penalties under the Private Attorneys General Act of 2004 (PAGA), Labor Code section 2698 et seq. The parties began discovery and in June 2021 stipulated to engage in mediation. However, by August 2021, defendant had decided to retain new counsel, and mediation did not proceed. On August 17, 2021, defendant’s new counsel filed a substitution-of-attorney form. The section for recording defendant’s consent to the substitution bears the signature of one Ian Cahn-Fuller, who typed the name “Cambridge Spa Group” in the space next to his signature. Around the same time, defendant’s new counsel contacted plaintiff’s counsel and presented the Arbitration Agreement for the first time. After some debate over whether the Agreement would apply, given its naming of “Cambridge Spa Group” rather than defendant’s name, defendant on November 16, 2021, filed the instant motion to compel arbitration and to stay the PAGA claims. Defendant took the position in its opening and reply briefs in support of its motion that “Cambridge Spa Group” referred to its closely related parent entity, and that defendant could enforce the Agreement based on their parent-subsidiary relationship.2 For instance, defendant characterized the Agreement as stating “that [p]laintiff and

Defendant’s briefs at times referred to “Cambridge Spa Group” as “Cambridge 2 Spa Group, Inc.,” rather than Cambridge Spa Group, LLC.

4. Cambridge Spa Group (the parent company of CSG [Holdings]) agree to arbitrate” the present dispute. Defendant attached the declaration of Cahn-Fuller, who identified himself as “the Chief Financial Officer of Cambridge Spa Group, LLC, parent company to defendant CSG Holdings CA, LLC.” Cahn-Fuller averred that Cambridge Spa Group, LLC is the parent company to defendant (and multiple other entities); that in preparing his declaration he had reviewed defendant’s employee personnel files; and that defendant was plaintiff’s only employer when she worked for Massage Envy. He further averred that “[a]s part of her onboarding with regard to her employment with [defendant], [plaintiff] signed a number of employment-related documents,” including the Arbitration Agreement and the Meal Period Waiver described above. He also mentioned and attached a new hire rate agreement that plaintiff signed in January 2018—about two months into her employment—and her performance review documents from February 2019 and March 2020.

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Tyler v. CSG Holdings CA CA5, Counsel Stack Legal Research, https://law.counselstack.com/opinion/tyler-v-csg-holdings-ca-ca5-calctapp-2023.