Tuyo Holdings, LLC, and John Patrick Lowe, Chapter 7 Trustee for the Bankruptcy Estate of Policy Services, LLC v. Equitable Financial Life Insurance Company

District Court, W.D. Texas·Decided May 13, 2026·No. 5:24-cv-00850·Unknown

Opinion

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF TEXAS SAN ANTONIO DIVISION

TUYO HOLDINGS, LLC, and JOHN PATRICK LOWE, CHAPTER 7 TRUSTEE FOR THE BANKRUPTCY ESTATE OF POLICY SERVICES, LLC,

Plaintiffs, Case No. SA-24-CV-00850-JKP

v.

EQUITABLE FINANCIAL LIFE IN- SURANCE COMPANY,

Defendant.

MEMORANDUM OPINION AND ORDER Before the Court is Defendant Equitable Financial Life Insurance Company’s (Equitable Financial) Motion to Dismiss. ECF Nos. 46,52. Plaintiffs TuYo Holdings, LLC (“TuYo”) and John Patrick Lowe, Chapter 7 Trustee for the Bankruptcy Estate of Policy Services, Inc. (“PSI Trustee”) (collectively “TuYo Holdings”) responded. ECF No. 51. Upon consideration, the Mo- tion is GRANTED IN PART and DENIED IN PART. The Court dismisses the causes of ac- tion for violation of the Texas Insurance Code § 541 and violation of the Deceptive Trade Prac- tices Act. Undisputed Factual Background This case arises from a life insurance policy (the Policy) provided by Equitable Financial insuring the life of Benito Fernandez. ECF No. 44. Mr. Fernandez sold all rights to the Policy to a third-party purchaser, Georgia Settlement Group, which in turn transferred all rights to Cyclad- ic, LLC. In 2016, Policy Services, Inc., (PSI) purchased all rights to the Policy, notified Equita- ble Financial that it was the new owner of the Policy, and updated the address for notification purposes under the Policy. Thereafter, Equitable Financial directed correspondence to PSI, and PSI paid premiums to Equitable Financial. ECF No. 44. On June 8, 2020, Equitable Financial sent a letter titled, “Notice of Policy Lapse,” to PSI

“indicat[ing] that the net policy account value in your policy is not sufficient to cover your monthly deductions which were to have been deducted on June 8, 2020.” The “Notice of Policy Lapse,” stated, “[t]herefore, as outlined in your policy, we are requesting a minimum payment of $129,980.00. If this amount is not received at our Service Center on or before October 7, 2020, your policy will terminate without value.” PSI submitted a written request for an extension to pay the “large” premium; however, Equitable Financial did not respond to this request. After PSI did not make any payment, on October 15, 2020, Equitable Financial sent PSI a “Notice of Poli- cy Termination,” stating the Policy terminated and “[t]o request reinstatement of this policy, the enclosed application for reinstatement must be completed, signed as indicated, and returned to

our office within 60 days of the date of this letter. If we approve your application for reinstate- ment, you will be notified of the amount you will need to send us to complete the reinstatement of this policy.” Id. On December 4, 2020, PSI sent the completed “AMIRA-2006NY form”, signed by Mr. Fernandez, which answered questions concerning medical history and financing. Equitable Fi- nancial received the completed “AMIRA-2006NY form” timely on December 7, 2020. On De- cember 17, 2020, Equitable Financial sent a letter to PSI, acknowledging receipt of PSI’s rein- statement request and the AMIRA-2006NY form, but indicating PSI submitted the wrong form. Equitable Financial informed PSI the AMICA -2006 form and a HIPAA release should be com- pleted and returned by January 7, 2021. On December 29, 2020, PSI returned the “AMICA-2006 form” and the signed HIPAA release by Mr. Fernandez. On January 6, 2021, Equitable Financial sent another letter stating PSI failed to answer questions C1-C5 of Section I. For this reason, Eq- uitable Financial rejected the completed the AMICA-2006 and required the information to be submitted by January 27, 2021. ECF No. 44.

On January 25, 2021, the parties engaged in a teleconference. Equitable Financial fol- lowed the phone call with a fax stating the Policy had been lapsed for over 61 days which meant reinstatement of the Policy required the completed AMICA-2006 Form and HIPAA release form. Equitable Financial stated the forms must be received by February 15, 2021. In the same fax, Equitable Financial indicated $86,841 would be necessary to reinstate the Policy but did not provide a deadline. On the same day, PSI submitted the corrected reinstatement paperwork as requested by the fax letter, which included the answers to questions C1-C5 of section 1. In the same correspondence, PSI asked where to send the premium and requested explanation of pre- miums that would become due over the next 24 months. Id.

Equitable Financial did not respond to these requests. On February 27, 2021, Equitable Financial sent a letter to PSI requesting that Mr. Fernandez submit to a medical exam and re- questing files from Mr. Fernandez’s most recent check up with Dr. Guardarramas. PSI presented Mr. Fernandez for a medical exam and delivered his signed doctor’s reports. On April 9, 2021, Equitable Financial delivered to PSI a letter denying reinstatement indicating the reinstatement application was “declined due to: Medical,” and “[s]pecifically due to medical history of memory deficit information received from Dr. Gabriel Guardarramas.” Id. At some point thereafter, PSI entered bankruptcy proceedings. On March 15, 2022, TuYo entered into a purchase and sale agreement with the PSI Bankruptcy Trustee, Patrick Lowe, to acquire all rights to the Policy, and the Bankruptcy Court approved the sale. Together, TuYo and Patrick Lowe as Trustee (TuYo Holdings) filed this suit on August 2, 2024, asserting causes of action for: (1) breach of contract based upon Equitable Financial’s failure to reinstate the Policy; (2) deceptive insurance practices in violation of Texas Insurance Code § 541.151(1); (3) viola- tion of the Deceptive Trade Practices Act; and (4) seeking declaratory judgment stating, “the

Policy made the subject of this lawsuit was wrongfully denied reinstatement by Defendant and that Plaintiff TuYo is entitled to make payments to bring the Policy current.” ECF No. 44. Equi- table Financial now files this Partial Motion to Dismiss the causes of action for breach of con- tract, violation of the DTPA, and deceptive insurance practices in violation of the Texas Insur- ance Code pursuant to Federal Rule 12(b)(6). ECF No. 46. Legal Standard To provide opposing parties fair notice of the asserted cause of action and the grounds upon which it rests, every pleading must contain a short and plain statement of the cause of ac- tion which shows the pleader is entitled to relief. Fed. R. Civ. P. 8(a)(2); Bell Atl. Corp. v.

Twombly, 550 U.S. 544, 555 (2007). To satisfy this requirement, the Complaint must plead “enough facts to state a claim to relief that is plausible on its face.” Twombly, 550 U.S. at 555- 558, 570. “A claim has facial plausibility when the plaintiff pleads factual content that allows the court to draw the reasonable inference that the defendant is liable for the misconduct al- leged.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009). The focus is not on whether the plaintiff will ultimately prevail, but whether that party should be permitted to present evidence to support ade- quately asserted causes of action. Id.; Twombly, 550 U.S. at 563 n.8. Thus, to warrant dismissal under Federal Rule 12(b)(6), a Complaint must, on its face, show a bar to relief or demonstrate “beyond doubt that the plaintiff can prove no set of facts in support of his claim which would entitle him to relief.” Fed. R. Civ. P. 12(b)(6); Clark v. Amoco Prod. Co., 794 F.2d 967, 970 (5th Cir. 1986).

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Tuyo Holdings, LLC, and John Patrick Lowe, Chapter 7 Trustee for the Bankruptcy Estate of Policy Services, LLC v. Equitable Financial Life Insurance Company, (W.D. Tex. 2026).

Tuyo Holdings, LLC, and John Patrick Lowe, Chapter 7 Trustee for the Bankruptcy Estate of Policy Services, LLC v. Equitable Financial Life Insurance Company (Tuyo Holdings, LLC, and John Patrick Lowe, Chapter 7 Trustee for the Bankruptcy Estate of Policy Services, LLC v. Equitable Financial Life Insurance Company) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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