Turner v. Real Time Solutions, Inc.

CourtDistrict Court, S.D. California
DecidedFebruary 24, 2023
Docket3:22-cv-01121
StatusUnknown

This text of Turner v. Real Time Solutions, Inc. (Turner v. Real Time Solutions, Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Turner v. Real Time Solutions, Inc., (S.D. Cal. 2023).

Opinion

1 2 3 4 5 6 7 8 UNITED STATES DISTRICT COURT 9 SOUTHERN DISTRICT OF CALIFORNIA 10 11 MATTHEW TURNER, Case No. 22-cv-1121-MMA (WVG)

12 Plaintiff, ORDER GRANTING DEFENDANT 13 v. SPECIALIZED LOAN SERVICING, LLC’S MOTION TO DISMISS AND 14 REAL TIME RESOLUTIONS, INC., et 15 al., [Doc. No. 13] Defendants. 16 GRANTING IN PART DEFENDANT 17 REAL TIME RESOLUTIONS, INC.’S MOTION TO DISMISS 18 19 [Doc. No. 14] 20 21 On November 18, 2022, Plaintiff Matthew Turner filed a First Amended 22 Complaint against Defendants Real Time Resolutions, Inc. (“RTR”) and Specialized 23 Loan Servicing, LLC (“SLS” and collectively with RTR, “Defendants”). See Doc. 24 No. 12 (“FAC”). Defendants now move to dismiss. See Doc. Nos. 13, 14. Both motions 25 are fully briefed, see Doc. Nos. 15, 18–20, and the Court took the matters under 26 submission and without oral argument pursuant to Civil Local Rule 7.1.d.1, see Doc. 27 No. 21. For the reasons set forth below, the Court GRANTS SLS’s motion and 28 GRANTS IN PART RTR’s motion. 1 I. BACKGROUND 2 The factual background as alleged in the First Amended Complaint remains largely 3 unchanged. Plaintiff is the owner of the real property located at 2906 Rancho Rio Chico, 4 Carlsbad, California 92002 (the “Property”). FAC ¶ 5. Plaintiff purchased the Property 5 in 1999 and has used it as his home and primary residence ever since. Id. ¶ 12. In 6 November 2006, Plaintiff obtained a Home Equity Line of Credit with a credit limit of 7 $100,000 secured by the Property pursuant to a Deed of Trust dated November 7, 2006 8 (the “HELOC” or “Loan”). Id. ¶ 13. The section 4 of the HELOC Loan Agreement 9 provides: 10 A. “I promise to pay to your order, when and as due, all loans made under this 11 Agreement . . . I agree to make my payments in the manner specified in my 12 periodic statement, and if I do so such payments will be credited as of the day of receipt.” 13 B. “At a minimum, you will send me a periodic statement monthly, except 14 that my first periodic statement may be generated and mailed to me between thirty and sixty days after I open my Account. The periodic statement will 15 show all Account activity during the billing cycle and contain other important 16 information including my “New Balance,” my Annual Percentage Rate, the amount of my “Minimum Payment Due,” my “Payment Due Date” and the 17 place and manner of making payments.” 18 19 Id. ¶ 14. 20 Eventually, Plaintiff fell into financial hardship and, struggling to make payments, 21 he filed for bankruptcy in 2009. Id. ¶ 15. Plaintiff’s bankruptcy proceedings concluded 22 in April 2009. Id. 23 In a notice dated February 16, 2010, Bank of America, N.A., who had been the 24 servicer of Plaintiff’s Loan, through its subsidiary, BAC Home Loans Servicing, LP, 25 26 27 1 Because this matter is before the Court on a motion to dismiss, the Court must accept as true the allegations set forth in the Complaint. See Hosp. Bldg. Co. v. Trs. of Rex Hosp., 425 U.S. 738, 740 28 1 notified Plaintiff that the servicing of the HELOC was being assigned, sold, or transferred 2 to RTR effective February 25, 2010 (the “Assignment Notice”). Id. ¶ 17. The 3 Assignment Notice stated that RTR would begin accepting monthly payments on the 4 HELOC Loan as of February 21, 2010, and would send billing statements going forward. 5 Id. Plaintiff maintains that he did not receive the Assignment Notice until 2019, after he 6 submitted a Qualified Written Request (“QWR”). Id. 7 Generally speaking, Plaintiff alleges that Defendants have presented conflicting 8 information as to which entity held the servicing rights to Plaintiff’s HELOC and at what 9 point in time. Id. ¶ 20. For example, Plaintiff maintains that RTR and SLS were engaged 10 in litigation from 2016 through 2021 concerning the servicing under the Collection 11 Agreement. Id. ¶ 21. Plaintiff also contends that Defendants failed to provide periodic 12 statements to him as required, and that he received little correspondence from RTR, 13 specifically. Id. ¶ 22. 14 According to Plaintiff, he submitted three QWRs to RTR and all responses were 15 deficient. In particular, Plaintiff alleges that RTR produced a portion of Collection 16 Agreement between SLS and RTR. Id. ¶ 18. The Collection Agreement dated February 17 1, 2013, states that SLS is the servicer of the HELOC and that RTR was retained as its 18 subcontractor with respect to collection and recovery. Id. ¶ 19. However, Plaintiff 19 contends he was only provided three of the seventeen (17) pages. Id. ¶ 18. Plaintiff 20 contends that RTR provided this document with a written response letter stating that it 21 “effectively g[ave] us the right to service the account on [SLS’s] behalf.” Id. 22 In October 2018, Plaintiff submitted his first QWR to RTR. Id. ¶ 23. Plaintiff 23 requested that RTR provide him with specific information and documents relating to his 24 account including: identities of the investors, records of transfers and assignments of 25 investor rights, amoritization schedules associating with the original loan and showing 26 the accrual accounting on the original interest rate of the loan, documents relating to 27 servicing transfers of the loan. Id. Plaintiff contends that RTR responded on 28 October 15, 2018 that “RTR cannot speak to the servicing of this account prior to its 1 transfer.” Id. ¶ 24. Plaintiff asserts that this response was inadequate. Id. 2 Plaintiff also alleges that RTR provided Plaintiff with a payoff quote dated October 3 4, 2018, which included a payoff amount of $153,445.37 including a principal of 4 $100,000, interest of $52,715.61, and fees of $729.76, with an interest rate of 6.25%. Id. 5 ¶ 25. Further, according to a statement dated January 1, 2019, Plaintiff allegedly owed 6 $69,939.39 in arrears with an interest rate of 7.25%. Id. ¶ 26. 7 On May 3, 2019, Plaintiff submitted a second QWR requesting the same 8 information above. Id. ¶¶ 27, 63. According to Plaintiff, RTR responded in June 2019 9 but did not supplement or otherwise “rectify” their prior response. Id. ¶ 64. 10 On August 31, 2021, Plaintiff received notice from a foreclosure trustee acting on 11 behalf of RTR, noting that the principal balance on the HELOC was $170,858.84 and that 12 RTR intended to proceed with foreclosure if Plaintiff did not reinstate the account by 13 paying over $101,000 within 30 days. Id. ¶ 28. 14 In October 2021, Plaintiff sent a third QWR, requesting the same information, and 15 RTR again declined to supplement or otherwise rectify their prior response. Id. ¶¶ 29, 65. 16 On October 28, 2021, an Assignment of Deed of Trust was recorded with the San 17 Diego County Recorder’s Office “wherein all beneficial interest under the Deed of Trust” 18 was assigned to Defendant RTR. Id. ¶ 30. Plaintiff therefore contends that RTR has 19 been a party to the Deed of Trust since at least October 28, 2021. Id. However, Plaintiff 20 believes that RTR has been a party to the Deed of Trust since February 2010 and was the 21 “you” identified above in section 4 of the HELOC Loan Agreement. Id. 22 On January 19, 2022, Defendants recorded a Notice of Default against the 23 Property, noting that Plaintiff was $106,000 in default. Id. ¶ 31. Plaintiff alleges that this 24 amount was grossly overinflated with fees and amounts not owed on the loan. Id. 25 On May 11, 2022, Defendants recorded a Notice of Trustee’s Sale against the 26 Property, setting the sale date of June 6, 2022, and noting a $175,809.93 unpaid balance. 27 Id. ¶ 32. Plaintiff alleges he is facing the loss of his home, see id. ¶ 33, but acknowledges 28 that he paid the reinstatement amount in order to avoid foreclosure, see id. ¶ 56. 1 On May 19, 2022, Plaintiff initiated this action in the Superior Court of California, 2 County of Orange. See Doc. No. 1-1. On August 1, 2022, SLS removed the action to 3 this Court, see Doc.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Hospital Building Co. v. Trustees of Rex Hospital
425 U.S. 738 (Supreme Court, 1976)
Bell Atlantic Corp. v. Twombly
550 U.S. 544 (Supreme Court, 2007)
Ashcroft v. Iqbal
556 U.S. 662 (Supreme Court, 2009)
Daniels-Hall v. National Education Ass'n
629 F.3d 992 (Ninth Circuit, 2010)
United States v. George McGregor
11 F.3d 1133 (Second Circuit, 1993)
Marder v. Lopez
450 F.3d 445 (Ninth Circuit, 2006)
Gary Davis v. Hsbc Bank Nevada, N.A.
691 F.3d 1152 (Ninth Circuit, 2012)
Cel-Tech Communications, Inc. v. Los Angeles Cellular Telephone Co.
973 P.2d 527 (California Supreme Court, 1999)
Christensen v. Superior Court
820 P.2d 181 (California Supreme Court, 1991)
Knappenberger v. City of Phoenix
566 F.3d 936 (Ninth Circuit, 2009)
Key Sales Co. v. SOUTH CAROLINA ELECTRIC AND GAS COMPANY
290 F. Supp. 8 (D. South Carolina, 1968)
Bruntz v. Alfaro
212 Cal. App. 3d 411 (California Court of Appeal, 1989)
Lortz v. Connell
273 Cal. App. 2d 286 (California Court of Appeal, 1969)
Wall Street Network, Ltd. v. New York Times Co.
164 Cal. App. 4th 1171 (California Court of Appeal, 2008)
Jones v. Union Bank of California
25 Cal. Rptr. 3d 783 (California Court of Appeal, 2005)
Durell v. Sharp Healthcare
183 Cal. App. 4th 1350 (California Court of Appeal, 2010)
Virtualmagic Asia, Inc. v. Fil-Cartoons, Inc.
121 Cal. Rptr. 2d 1 (California Court of Appeal, 2002)

Cite This Page — Counsel Stack

Bluebook (online)
Turner v. Real Time Solutions, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/turner-v-real-time-solutions-inc-casd-2023.