Turley v. Allstate Insurance Company

CourtDistrict Court, D. Hawaii
DecidedApril 30, 2020
Docket1:19-cv-00217
StatusUnknown

This text of Turley v. Allstate Insurance Company (Turley v. Allstate Insurance Company) is published on Counsel Stack Legal Research, covering District Court, D. Hawaii primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Turley v. Allstate Insurance Company, (D. Haw. 2020).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF HAWAI‘I

PATRICK KEVIN TURLEY, et al., Case No. 19-cv-00217-DKW-RT

Plaintiffs, ORDER (1) GRANTING DEFENDANTS’ MOTIONS FOR vs. SUMMARY JUDGMENT; AND (2) DISMISSING THIS ACTION ALLSTATE INSURANCE COMPANY, AS MOOT et al.,

Defendants.

In this insurance coverage dispute, Defendants repeatedly mailed Plaintiffs’ flood insurance policy renewal notices to the incorrect address and, as a result, the policy lapsed for non-payment of the renewal premiums. Plaintiffs discovered this when Defendant Allstate Ins. Co. denied Plaintiffs’ flood damage claim. Plaintiffs appealed the denial to the Federal Emergency Management Agency (FEMA) and, shortly thereafter, filed this lawsuit, similarly seeking reinstatement of the policy. Before the Court is Defendants EVA, Inc. (EVA), dba the Ellgren Agency, and Michelle Santos’ motion for summary judgment (the EVA Defendants) on Plaintiffs’ remaining claims (Counts III and IV), Dkt. No. 54, and Defendant Allstate’s motion for summary judgment, Dkt. No. 72, on the EVA Defendants’ cross-claim against Allstate for indemnification and contribution. It is undisputed that FEMA has reinstated Plaintiffs’ policy to cover Plaintiffs’ flood damage, and Plaintiffs now only seek to recoup “as damages” the attorneys’ fees and costs they incurred in litigating their claims against the EVA Defendants. Dkt. No. 62, ¶ 19; Dkt.

No. 63 at 23-25. Because it is well established that an interest in litigation costs is insufficient to sustain this Court’s jurisdiction under Article III of the Constitution, this case is DISMISSED as moot.

FACTUAL & PROCEDURAL BACKGROUND

A. Relevant Factual Background

In March 2015, Plaintiffs Patrick and Patricia Turley purchased real property in Kauai, Hawaii (the “Property”). Dkt. No. 62-1, ¶ 3; Doc. 62-2. The prior owner of the Property, Monica “Nikki” Kendall, had insured the Property under a Standard Flood Insurance Policy (Policy) issued by Defendant Allstate Insurance Company (Allstate). Dkt. No. 62-1, ¶ 4. Allstate issued the Policy in its capacity as a Write- Your-Own (WYO) Program carrier participating in the U.S. Government’s National Flood Insurance Program (NFIP). Dkt. No. 72-1, ¶ 3. When the Turleys purchased the Property, Kendall suggested that they have the Policy endorsed to them as the new owners of the Property. Dkt. No. 62-1, ¶ 5. With the assistance of Defendant

EVA, Inc. (EVA), dba the Ellgren Agency, and EVA’s insurance agent Defendant Michelle Santos (collectively the “EVA Defendants”), on March 31, 2015, the Turleys became the named insured on the Policy issued by Allstate. See id.; Dkt.

No. 62-3; Dkt. No. 64-3, ¶ 3; Dkt. No. 62, ¶ 2. 1. The First Request to Correct the Turleys’ Mailing Address

On April 1, 2015, the Turleys’ real estate agent informed EVA via e-mail that the mailing address for the Policy needed to be changed to “3104 The Strand, Manhattan Beach, CA 90266.” See Dkt. No. 62-1, ¶¶ 6–7; Dkt. No. 62-5 at 1. EVA acknowledged receipt of the e-mail and, that same day, Defendant Santos responded:

“Attached is the revised flood dec showing mailing address correction.” Dkt. No. 62-5 at 1–2. In Allstate’s electronic activity log for the Policy, Dkt. Nos. 55-3, 62- 10, Allstate and EVA can each document activity related to the Policy, such as the mailing of premium notices, receipt of premium payments, and renewals of the

Policy. Dkt. No. 62, ¶ 7; Dkt. No. 64-2, ¶ 6; Dkt. No. 72-1, ¶ 12. On April 1, 2015, EVA posted the following note in Allstate’s activity log for the Policy: “PLEASE UPDATE MAILING ADDRESS TO 3104 The Strand Manhattan Beach, CA 90266

MAHALO.” Dkt. No. 62-10 at 2. The Turleys’ mailing address, however, was not changed in Allstate’s records. Sometime around June 2015, Kendall forwarded to the Turleys a premium renewal notice for the Policy, which Allstate had sent to Kendall’s address. See Dkt. No. 62-

1, ¶ 8; Dkt. No. 62-11. Nevertheless, in July 2015, the Turleys paid the renewal premium for the Policy in the amount of $11,525.00. Dkt. No. 62-1, ¶ 9. 2. The Second Request to Correct the Turleys’ Mailing Address

When the Turleys did not receive a premium renewal notice from Allstate for 2016, Patrick Turley called EVA on August 16, 2016, to pay the premium on the Policy with a credit card. Dkt. No. 62-1, ¶ 10. That same day, Patrick Turley’s assistant called EVA to once again correct the mailing address where all written

communications regarding the Policy should be sent. Id. at ¶ 11. 3. The Third Request to Correct the Turleys’ Mailing Address

On August 30, 2016, Kendall (the prior owner of the Property) sent an e-mail to Defendant Santos with a copy to Patricia Turley. Dkt. No. 62-8 at 2. In the e- mail, Kendall wrote the following: A FINAL notice for flood insurance has come to my house (addressed to Patrick and Patricia Turley)—they are the owners of [the Property] and have been for over a year—looks extremely urgent. The policy# is . . . please contact them for this! And please update your info on file! Our mailman rarely delivers things here to wrong names as it happens so frequently so this is [the] only notice I have seen for them—not sure if there were others.

Id.; see also Dkt. No. 62-7, ¶ 6. Kendall also provided Santos with the Turleys’ contact information and asked that Santos confirm receipt of the e-mail. Dkt. No. 62-8 at 2. Santos responded, “This was taken care of on 8-16-16. Thanks Nikki!” Id. at 1. Notwithstanding this representation, that same day, EVA posted the following note in Allstate’s activity log for the Policy: “Please change mailing address to 3104 The Strand Manhattan Beach, CA 90266.” Dkt. No. 62-10 at 1. Based upon Santos’ August 30, 2016 e-mail, at this point, the Turleys expected that, going forward, Allstate would send renewal notices for the Policy to

the proper mailing address. Dkt. No. 62-7, ¶ 9; Dkt. No. 62-1, ¶ 13. But thereafter, the Turleys never received another notice of renewal or invoice to renew the Policy. Dkt. No. 62-7, ¶ 10. In fact, the August 4, 2017 “FINAL NOTICE,” which stated

that the Policy would lapse unless the 2017 renewal premium was paid within 30 days, was not sent to the Turleys’ address; it was sent to 432 21st Street Manhattan Beach, CA 90266. Dkt. No. 62-12. B. April 2018 – Allstate Denies the Turleys’ Flood Damage Claim

On April 14, 2018, there was a flood on the Property, Dkt. No. 62-1, ¶ 14, allegedly causing damages in an amount exceeding $250,000. Dkt. No. 1, ¶¶ 25, 41. On April 16, 2018, Patricia Turley called EVA to file a claim with Allstate for the

damage caused to the Property. At that time, she learned that the Policy had been cancelled for failure to pay the 2017 Policy premium. Dkt. No. 62-7, ¶ 12. That day, Patrick Turley also called EVA to investigate further and was told that the Policy renewal notices had been repeatedly sent to the wrong address: 432 21st

Street, Manhattan Beach, CA 90266. When Patrick asked what options were available, EVA told him to take out a new flood insurance policy with Allstate, and he immediately did just that. Dkt. No. 62-1, ¶ 16. On April 25, 2018, the Allstate adjuster assigned to the Turleys’ claim informed Patrick Turley that he could not proceed with the Turleys’ claim because

the Policy was not in effect at the time of the loss. Id. at ¶ 17. By letter dated April 26, 2018, Allstate officially denied the Turleys’ claim because the Policy “expired on August 5, 2017.” Dkt. No. 62-6 at 1; Dkt. No. 62-1, ¶ 18. Consistent with federal

regulations, the “Policyholder Rights” attached to the letter, Dkt. No. 62-6 at 2, notified the Turleys that they could: (1) appeal the denial to FEMA within 60 days of the denial, cf. 44 C.F.R.

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