True Health Chiropractic Inc v. McKesson Corporation

Opinion

TRUE HEALTH CHIROPRACTIC INC, et Case No. 13-cv-02219-HSG al., ORDER GRANTING IN PART AND Plaintiffs, DENYING IN PART PLAINTIFFS’ v. JUDGMENT AND DENYING DEFENDANTS’ MOTION FOR MCKESSON CORPORATION, et al., PARTIAL SUMMARY JUDGMENT Defendants. Re: Dkt. Nos. 360, 363 Pending before the Court are Plaintiffs’ motion for summary judgment, Dkt. Nos. 360 (“MSJ Mot.”), 376 (“MSJ Opp.”), 377 (“MSJ Reply”), and Defendants’ motion for partial summary judgment, Dkt. Nos. 363 (“PSJ Mot.”), 375 (“PSJ Opp.”), 378 (“PSJ Reply”). The Court GRANTS IN PART AND DENIES IN PART Plaintiffs’ motion, and DENIES Defendants’ motion. Because the parties and the Court are very familiar with the factual and procedural background of this case, the Court discusses relevant facts only as necessary to explain its ruling on the motions. A motion for summary judgment should be granted where there is no genuine issue of material fact and the movant is entitled to judgment as a matter of law. Fed. R. Civ. P. 56; Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 247–48 (1986). The purpose of summary judgment “is to isolate and dispose of factually unsupported claims or defenses.” Celotex v. Catrett, 477 U.S. 317, 323–24 (1986). The moving party has the initial burden of informing the Court of the basis for the motion and identifying those portions of the pleadings, depositions, issue of material fact. Id. at 323. If the moving party meets its initial burden, the burden shifts to the non-moving party to present facts showing a genuine issue of material fact for trial. Fed. R. Civ. P. 56; Celotex, 477 U.S. at 324. The Court must view the evidence in the light most favorable to the nonmovant, drawing all reasonable inferences in its favor. T.W. Elec. Serv., Inc. v. Pac. Elec. Contractors Ass’n, 809 F.2d 626, 630–31 (9th Cir. 1987). Summary judgment is not appropriate if the nonmoving party presents evidence from which a reasonable jury could resolve the disputed issue of material fact in the nonmovant’s favor. Anderson, 477 U.S. at 248. Nonetheless, “[w]here the record taken as a whole could not lead a rational trier of fact to find for the non-moving party, there is no genuine issue for trial.” Matsushita Elec. Indus. Co. v. Zenith Radio, 475 U.S. 574, 587 (1986) (internal quotation marks omitted). Plaintiffs argue that they are entitled to summary judgment as to liability under the TCPA because “(1) the faxes are ‘advertisements’; (2) each Defendant is a ‘sender’; (3) the faxes were sent and received using covered ‘equipment’; (4) Defendants’ defense of ‘prior express invitation or permission’ fails as a matter of law; and (5) Defendants’ defense of ‘established business relationship’ fails.” MSJ Mot. at 8.1 Plaintiffs also argue that the Court should enter statutory and treble damages. Id. at 20–23. In other words, Plaintiffs contend that both liability and damages can be established on summary judgment. A. Liability elements and damages The Court DENIES Plaintiffs’ motion for summary judgment of liability because genuine issues of fact exist as to multiple elements of Plaintiffs’ TCPA claim. For example, there are disputed issues of material fact as to whether all of the accused faxes are “advertisements.” See, e.g., MSJ Opp. at 21–22 and Dkt. No. 376-1 (Declaration of Bonnie Lau), Exhibit 26B. Given that Plaintiffs will have the burden of establishing this element at trial as to all of the accused faxes, the Court declines to engage in a fax-by-fax analysis at this stage. As another example, there is a dispute as to who owned the products described in the faxes at issue, and consequently as to whether Defendants were the “senders” of those faxes. The TCPA does not define the term “send” or “sender.” FCC regulations define “sender” as “the person or entity on whose behalf a facsimile unsolicited advertisement is sent or whose goods or services are advertised or promoted in the unsolicited advertisement.” 47 C.F.R. § 64.1200(f)(10). Neither McKesson’s 10-K filing nor the other evidence to which Plaintiffs point establish that any reasonable finder of fact would have to find that Defendants meet the statutory definition.2 As a third example, there is a dispute as to whether all class members received faxes using a “telephone facsimile machine” as defined by the statute. The parties offer dueling expert declarations on this issue, such that the Court cannot conclude that a reasonable factfinder would be compelled to find in Plaintiffs’ favor on this question. Compare Dkt. No. 209-1 (Declaration of Glen L. Hara), Exhibit B (Expert Report of Robert Biggerstaff) at ¶¶ 49–50 with Dkt. No. 364 (Declaration of Tiffany Cheung), Exhibit O (Updated Expert Report of Ken Sponsler) at ¶¶ 4.3 Because the Court finds that disputed issues of material fact preclude entry of judgment in Plaintiffs’ favor as to liability, it need not reach their request for a finding as to damages.4 B. Prior express invitation defense However, the Court GRANTS Plaintiffs’ motion to the extent of finding that Defendants’

2 In Plaintiffs’ request for judicial notice of McKesson’s Form 10-K, Plaintiffs contend that the statements in the Form 10-K that two products are owned by McKesson “cannot reasonably be questioned.” Dkt. No. 361 at 2. The Court finds that it is inappropriate to take judicial notice of the Form 10-K to resolve the factual dispute regarding who owned the products described in the faxes at issue. See Gerritsen v. Warner Bros. Ent. Inc., 112 F. Supp. 3d 1011, 1033 (C.D. Cal. 2015) (declining to take judicial notice of content of SEC filings where plaintiff “relie[d] on the truth of the contents of the SEC filings to prove the substance of her claims”); Sansone v. Charter Commc’ns, Inc., No. 17CV1880-WQH-JLB, 2018 WL 3343792, at *3 (S.D. Cal. July 6, 2018) (same); Hennessy v. Penril Datacomm Networks, Inc., 69 F.3d 1344, 1354 (7th Cir. 1995) (affirming denial of judicial notice of defendant’s Form 10-K to determine a disputed issue of fact). 3 As discussed at length in the Court’s orders concerning Defendants’ motion to decertify the class, Dkt. Nos. 393 and 400, the Court believes that anyone who received a fax via an “online fax service” likely has no TCPA claim as a matter of law. But that issue can be dealt with separately from these pending motions. 4 The Court need not, and does not, rule out that there may be other issues of disputed fact beyond these to be resolved at trial. Instead, the Court simply concludes that these examples of disputed prior express invitation defense fails as a matter of law under the law of the case. The long history of this case, including a trip to the Ninth Circuit and back, establishes that Plaintiffs are entitled to summary judgment on this issue. The TCPA creates a complete affirmative defense for defendants where a recipient provided “prior express consent” for calls, or “prior express invitation or permission” for faxed advertisements. 47 U.S.C. § 227(b)(1)(A) (referring to “the prior express consent of the called party”); id. § 227(a)(5) (referring to a fax recipient’s provision of “prior express invitation or permission”); Van Patten v. Vertical Fitness Grp., LLC, 847 F.3d 1037, 1044 (9th Cir. 2017) (“Express consent is not an element of a plaintiff’s prima facie case but is an affirmative defense for which the defendant bears the burden of proof.”). Generally, “effective consent is one that relates to the same subject matter as is covered by the challenged calls or text messages.” Van Patten, 847 F.3d at 1044–45. Crucially, however, “the transactional context matters in determining the scope of a consumer’s consent to contact.” Id. at 1046. As it explained in its previous order denying summary judgment, the Court does not find material the slightly different language used for telemarketing calls and facsimile transmissions. See Dkt. No. 331 at 6–7. Plaintiffs argue that Defendants’ affirmative defense fails as a matter of law. MSJ Mot. at 18–20. Specifically, Plaintiffs rely on the Court’s order denying Defendants’ motion for summary judgment finding that prior express consent through voluntary provision of a fax number of product registration and/or agreeing to the EULA could not be established as a matter of law. See Dkt. No. 331. There, the Court found: Turning first to the Medisoft registration form, nothing about the circumstances under which a registrant filled out the form establishes that a reasonable consumer would anticipate receiving advertisements. Consumers purchased a product, installed that product, and registered that product through a generic form that nowhere mentions advertisements, or any sort of contact for that matter. To be sure, entry of one’s fax number in the form constitutes “consent to be contacted” to some extent. See id. at 1046. And like in Van Patten, no one disputes here that the scope of consumers’ consent to contact includes “some things, such as follow-up questions about [their registration].” See id. Nor could anyone reasonably dispute that consumers here consented to receive ordinary fax Court finds that advertisements do not fit within the scope of consumers’ contextualized consent, in this circumstance. . . . To the extent the Court has already held that the transactional context of consumers’ provision of their fax number in the Medisoft product registration form does not constitute express invitation or permission to receive faxed advertisements, nothing about the EULA transforms the overall transactional context in any meaningful way so as to warrant a different result. Reviewing the EULA as a whole, the Court finds that a reasonable user would only understand that assenting to its terms meant consenting to the transmission of usage information from the consumer to McKesson, not that McKesson would send the user faxed advertisements. Id. at 10, 13. The Court found analogous Physicians Healthsource, Inc. v. A-S Medication Sols. LLC, in which the court granted plaintiff summary judgment and rejected defendant’s argument that customers gave express permission to receive faxes by entering their fax numbers into a customer relationship management software program called Salesforce. 324 F. Supp. 3d 973, 978–79 (N.D. Ill. 2018). Since then, the Seventh Circuit has affirmed the trial court’s order in that case. See Physicians Healthsource, Inc. v. A-S Medication Sols., LLC, 950 F.3d 959 (7th Cir. 2020). The Seventh Circuit held that “[a] consumer’s statement that it gave permission to send ‘product information’ via fax, even on an ongoing basis, after purchasing products or services from a company cannot as a matter of law constitute prior express permission.” Id. at 967. Defendants offer no new arguments or evidence warranting any different conclusion. Defendants’ reliance on a consumer survey expert and business relationships between MTI sales representatives and consumers to show that class members consented to receive faxed advertisements is misplaced. As the Ninth Circuit clearly stated, “[c]onsent, or lack thereof, is ascertainable by simply examining the product registrations and the EULAs.” True Health Chiropractic, Inc. v. McKesson Corp., 896 F.3d 923, 932 (9th Cir. 2018) (“True Health”). This Court’s previous analysis made clear that the voluntary entry of one’s fax number on the Medisoft registration form did not constitute express invitation since advertisements did not fall within the context of the consent, and the agreement to the EULA did not constitute express invitation where the agreement refers only to the unidirectional transfer of information to McKesson. Dkt. No. 331 at 10, 13. Defendants’ attempt to create factual disputes notwithstanding the language of the Defendants also contend that “[n]ew and previously unconsidered evidence shows that . . . the Class gave express permission to receive promotional faxes through frequent oral and written communications.” MSJ Opp. at 12. Defendants attempted to make a similar argument in connection with the renewed motion for class certification and motion for summary judgment, and the Court noted Defendants’ “persistent factual and legal shape-shifting.” Dkt. No. 331 at 27 n.8. Defendants’ current position is another example of that phenomenon. The certified class at issue here is limited to those fax numbers that were listed in Exhibit A to McKesson’s Supplemental Response to Interrogatory Regarding Prior Express Invitation or Permission, but not in Exhibit B or Exhibit C. When directly ordered by Judge Ryu to make its consent theories clear, McKesson previously represented to the court that fax recipients identified only in Exhibit A purportedly gave consent only by (1) providing fax numbers when registering a product purchased from a subdivision of McKesson; and/or (2) entering into software-licensing agreements, or EULAs. See Dkt. No. 305 (Declaration of Tiffany Cheung), Ex. A at 1–2. That was the basis of the record before the Ninth Circuit, and the basis on which that court reversed this Court’s order denying Plaintiffs’ motion for class certification. See True Health, 896 F.3d at 932 (noting that “McKesson has asserted only two consent defenses” as to the Exhibit A-only class members). Simply put, the Ninth Circuit’s finding (which was based on Defendants’ own litigation tactics) precludes Defendants’ attempt to bring new consent defenses notwithstanding its failure to include the fax numbers of the now-certified class in the Exhibit B or Exhibit C consent- defense lists. Consistent with the Court’s prior observation, it “will not permit Defendants to change their mind now, nearly [eight] years into this litigation and after the case has been to the Ninth Circuit and back.” Dkt. No. 331 at 22 (updated age of case in brackets); see also id. at 25– 27. Accordingly, the Court finds that Defendants cannot establish prior express invitation or permission through the Medisoft registration form or the EULA agreement as a matter of law. The Court further finds that the Ninth Circuit’s ruling is law of the case precluding Defendants from now asserting other individualized consent defenses as to the Exhibit A-only class members. members listed in Exhibit A that remain after removing the claims in Exhibits B and C satisfy the predominance requirement of Rule 23(b)(3).”). The Court thus GRANTS Plaintiff's motion for summary judgment as to this affirmative defense. Without question, this case has become something of a mess, but that mess is largely of Defendants’ own making. Defendants can try to explain in any eventual appeal how their current position is consistent with the prior holdings of the Ninth Circuit and this Court, and with their own prior representations. Defendants’ motion is limited to seeking partial summary judgment as to Plaintiffs’ claim for treble damages. PSJ Mot. at 4-10. Section 227(b)(3) allows the Court, in its discretion, to award treble damages if it finds that the defendant “willfully or knowingly” violated the TCPA. 47 U.S.C. § 227(b)(3). The Court DENIES the motion. While Plaintiffs’ claim appears far from overwhelming, the Court concludes that a reasonable factfinder would not be compelled to conclude on the record presented that Defendants had a good faith belief that MTI had prior 14 express consent to send the faxes at issue. That question will be subject to proof at trial. Datea: 3/19/2021 Absurd 5 Mbt) HAYWOOD S. GILLIAM, JR. United States District Judge