Troia v. North Central College

CourtDistrict Court, N.D. Illinois
DecidedSeptember 18, 2023
Docket1:20-cv-05229
StatusUnknown

This text of Troia v. North Central College (Troia v. North Central College) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Troia v. North Central College, (N.D. Ill. 2023).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

ALENA TROIA, on behalf of herself and all others similarly situated,

Plaintiff, No. 20-cv-05229

v. Judge John F. Kness

NORTH CENTRAL COLLEGE,

Defendant.

MEMORANDUM OPINION AND ORDER Plaintiff Alena Troia was a student at Defendant North Central College in early 2020—a notorious time when the then-novel SARS-CoV-2 virus and resulting COVID-19 pandemic upended business as usual across the globe. In response to the pandemic, and in compliance with state orders, Defendant closed its educational facilities and transitioned to remote, online learning for the remainder of the Spring 2020 semester. Plaintiff brought the present lawsuit, on behalf of herself and a putative class, alleging that Defendant’s move to virtual instruction was a breach of contract or, in the alternative, unjust enrichment. Plaintiff alleges that a variety of sources— Defendant’s website and related promotional materials; its course catalog and class registration process; its historical practice of in-person instruction; and its admission letter—express (or at least imply) that Defendant was obliged to provide in-person and on-campus instruction. According to Plaintiff, Defendant’s changes in response to the pandemic breached its duty, and the quality of education and services Defendant subsequently provided were “materially different” and of “diminished value.” Plaintiff seeks a partial refund of the tuition and fees for the in-person

services and facilities that she paid for but did not receive. Defendant has moved to dismiss this case under Rule 12(b)(6) of the Federal Rules of Civil Procedure for failing to state a viable claim. For the reasons that follow, Defendant’s motion (Dkt. 22) is denied. Drawing all reasonable inferences in Plaintiff’s favor, Plaintiff plausibly alleges the existence of an implied contract that Defendant breached when it shifted its policies and practices in response to the pandemic. See Gociman v. Loyola Univ. of Chi., 41 F.4th

873 (7th Cir. 2022). Plaintiff has also sufficiently alleged an unjust enrichment claim in the alternative, and under applicable precedent, the parties’ disagreement about whether their contract “includes an implied promise to provide students in-person instruction and access to on-campus facilities” is “enough” for the claim “to survive a motion to dismiss . . . .” Id. at 887. Accordingly, Defendant’s motion to dismiss is denied.

I. BACKGROUND Defendant North Central College is a private college in Naperville, Illinois. (Dkt. 19 ¶ 28.) In the 2019-2020 academic year, Defendant had more than 3,500 undergraduate and graduate students on its rolls. (Id. ¶ 73.) Undergraduates— including Plaintiff Alena Troia—paid approximately $19,930 in tuition and $100 in mandatory student activity fees. (Id. ¶ 2, 14.) When Plaintiff accepted Defendant’s offer of admission, she and Defendant formed a general contract; that contract obligated Defendant to provide educational services in exchange for Plaintiff’s deposit and her promise to pay the requisite tuition and fees. (Id. ¶ 38.) Plaintiff alleges that,

under the express and implied terms of the contract, Defendant agreed to provide in- person and on-campus instruction. (Id. ¶ 39.) According to Plaintiff, the terms of the parties’ agreement, as well as evidence of the university’s contractual promise for in- person instruction, are found—expressly or impliedly—in Defendant’s marketing materials and on its website; in its admission letters; in Defendant’s course catalogs; and through Defendant’s customary practice of providing in-person instruction. (Id. ¶ 82.)

On March 13, 2020, in response to the COVID-19 pandemic and in compliance with an order of the State of Illinois that universities were remain open only for purposes of distance learning, research, and limited essential functions, Defendant closed its campus and transitioned to online classes for the remainder of the Spring 2020 semester. (Id. ¶¶ 4–5.) Plaintiff “does not dispute” the appropriateness of Defendant’s decision to eliminate in-person instruction to comply with COVID-19

protocols and protect the health and safety of Defendant’s community. (Id. ¶ 5.) Instead, Plaintiff finds fault with the “lesser” value of online classes and remote learning she received relative to the tuition she paid. (Id. ¶¶ 8, 96.) According to Plaintiff, Defendant’s decision to move classes online denied her the education for which she contracted. In addition to the fact that tuition and fees are higher for in- person instruction than for online classes, Plaintiff alleges that online classes are “materially different” and of “diminished value” compared to the “full academic opportunities of in-person instruction.” (Id. ¶¶ 7–8, 56–57, 66.) Plaintiff challenges Defendant’s decision to retain the full amount of tuition and fees “when it was unable

to provide” in-person educational services and experiences. (Id. ¶¶ 5, 7.) On December 30, 2020, Plaintiff filed the present class action lawsuit seeking reimbursement of the pro-rated tuition and fees she paid for the portion of the Spring 2020 semester and future semesters affected by COVID-19 “after classes moved from in-person to online and facilities were closed.”1 (Dkt. 19 ¶¶ 65–68.) Plaintiff alleges that Defendant breached the parties’ contract, and she seeks “reimbursement of certain tuition, Mandatory Fees, and other expenses that were collected by North

Central for services that North Central has failed to deliver” (Count I). (Id. ¶¶ 80– 89.)

1 Plaintiff attempts to bring this lawsuit on behalf of a class of “[a]ll persons who paid, or will pay, tuition and/or the Mandatory Fees for a student to attend in-person class(es) during the semesters affected by COVID-19 at North Central but had their class(es) moved to online learning.” (Dkt. 19 ¶¶ 69-79.) Plaintiff estimates that the number of class members is at least 3,500 undergraduate and graduate students who were enrolled for the 2019-2020 school year at North Central College, and she argues that there is a “well-defined community of interest” among the class members regarding Defendant’s transition to online learning. (Id. ¶¶ 73, 74, 76.) Although Defendant argues that “any claims seeking the refund of tuition or fees beyond Spring 2020 fail as a matter of law” because the complaint “says nothing about on-campus services after the Spring 2020 semester” (Dkt. 23 at 14-15), the Court will not address the adequacy of Plaintiff’s ability to represent students seeking refunds for other semesters at this stage in the litigation. See Geske v. PNY Techs., Inc., 503 F. Supp. 3d 687, 700 (N.D. Ill. 2020) (“Allowing a named plaintiff to bring claims on behalf of others with substantially similar injuries allows courts to bundle cases about the same basic practice . . . . And later, when considering a motion for class certification, courts can weed out claims if the class representative is not sufficiently similar to members of the putative class.” (citation omitted)); In re Sys. Software Assocs., Inc., No. 97-cv-177, 2000 WL 283099, at *1 n.1 (N.D. Ill. Mar. 8, 2000) (“The court notes that the adequacy of the named Plaintiffs as representatives of the class is an issue for a motion for class certification, and is not properly resolvable on a motion to dismiss for failure to state a claim.”). In the alternative, Plaintiff alleges that Defendant “unfairly and inequitably” retained her tuition and fees despite ceasing to provide the full educational services for which the expenses were collected. (Id. ¶ 95.) Retaining such monetary benefits

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