Tracey Tucker v. United Way Worldwide

CourtDistrict Court, E.D. Virginia
DecidedFebruary 2, 2026
Docket1:25-cv-00990
StatusUnknown

This text of Tracey Tucker v. United Way Worldwide (Tracey Tucker v. United Way Worldwide) is published on Counsel Stack Legal Research, covering District Court, E.D. Virginia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Tracey Tucker v. United Way Worldwide, (E.D. Va. 2026).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF VIRGINIA Alexandria Division

TRACEY TUCKER, ) ) Plaintiff, ) ) v. ) Civil Action No. 1:25-cv-990 (RDA/WEF) ) UNITED WAY WORLDWIDE, ) ) Defendant. )

MEMORANDUM OPINION AND ORDER

This matter comes before the Court on Defendant United Way Worldwide’s Motion to Dismiss (Dkt. 10). This Court has dispensed with oral argument as it would not aid in the decisional process. Fed. R. Civ. P. 78(b); Local Civil Rule 7(J). These matters have been fully briefed and are now ripe for disposition. Considering the Motion together with the Complaint (Dkt. 1), the Memorandum in Support (Dkt. 11), Plaintiff’s Opposition (Dkt. 14), and Defendant’s Reply (Dkt. 15), this Court GRANTS-IN-PART and DENIES-IN-PART the Motion for the reasons that follow. I. BACKGROUND

A. Factual Background1 Pro se Plaintiff Tracey Tucker2 asserts three counts in her Complaint: (i) an alleged violation of the Family and Medical Leave Act (the “FMLA”); (ii) an alleged violation of the

1 For purposes of considering the instant Motion to Dismiss, the Court accepts all facts contained within the Complaint as true, as it must at the motion-to-dismiss stage. Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009); Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555 (2007).

2 Although Plaintiff’s Complaint asserts that it is submitted “by and through undersigned counsel,” Dkt. 1 at 1, it is clear from the signature page that Plaintiff is proceeding pro se, Dkt. 1 at 12. Americans with Disabilities Act (the “ADA”); and (iii) an alleged violation of the Virginia Human Rights Act (the “VHRA”). Dkt. 1. In support of those claims, Plaintiff alleges the following. Plaintiff was employed from approximately April 2022 through July 2023 as a Paralegal Manager and Assistant to the General Counsel at Defendant in Alexandria, Virginia. Id. ¶ 1. In her role as Paralegal Manager, Plaintiff reported directly to Defendant’s General Counsel, Odessa

Jackson. Id. ¶ 9. Plaintiff had previously reported to Jackson in her role as Supervisory Paralegal Manager at Howard University. Id. As Paralegal Manager for Defendant, Plaintiff managed the day-to-day operations of Defendant’s Office of General Counsel, including database management, record keeping, invoice processing, and other tasks as assigned. Id. ¶ 10. Plaintiff asserts that she performed her position in a competent and professional manner to the best of her abilities. Id. In June 2022, Plaintiff began experiencing facial and maxillary pain and continuous headaches. Id. ¶ 11. Plaintiff’s pain continued to worsen. Id. In July 2022, Plaintiff requested a week of telework to attempt to alleviate her pain, which she viewed as triggered by speaking.

Id. ¶ 12. Plaintiff believes that telework would have been a reasonable accommodation. Id. Defendant denied Plaintiff’s July 2022 telework request. Id. ¶ 13. Plaintiff subsequently made several more requests to telework. Id. ¶ 14. Plaintiff alleges that Defendant denied or ignored Plaintiff’s requests, even though Defendant’s policy permitted all employees to work remotely two days a week. Id. In mid-October 2022, Plaintiff was formally diagnosed with trigeminal neuralgia. Id. ¶ 15. Plaintiff asserts that trigeminal neuralgia triggers a nerve in the face, which causes chronic, sudden, and severe facial pain. Id. ¶ 16. Plaintiff alleges that her pain affects her major life activities of concentrating, speaking, communicating, thinking, and working. Id. Plaintiff asserts that it can be triggered by speaking and that it can be treated but not cured. Id. Through the end of 2022 and into 2023, Plaintiff asserts that she continued to experience sudden, severe pain due to her trigeminal neuralgia. Id. ¶ 17. In mid-March 2023, Plaintiff met with Jackie Gordon, Defendant’s Director of People and

Culture (“P&C”), and told Gordon that she believed she could continue working with some reasonable accommodations. Id. ¶ 18. After the meeting, it took weeks for Gordon to send Defendant’s reasonable accommodation request form to Plaintiff. Id. On May 3, 2023, Plaintiff submitted a reasonable accommodation request form seeking “[a] computer glare screen and occasional light adjustment” and intermittent leave for medical appointments. Id. ¶ 19. At the time, Plaintiff believed that her requested accommodation would be sufficient to enable her to continue performing her job. Id. ¶ 20. Plaintiff asserts that Defendant refused to engage in the interactive process and that Plaintiff heard nothing from Defendant regarding her requests for weeks. Id. ¶ 21. Plaintiff further asserts that, while her reasonable

accommodation request was pending, she was not allowed to take time off from work to seek necessary medical treatment. Id. ¶ 22. Plaintiff reports that her condition deteriorated and that she was admitted to the hospital for emergency treatment. Id. ¶ 23. Plaintiff was then advised that her condition was so severe that she required short-term full-time medical leave. Id. Accordingly, on May 19, 2023, Plaintiff requested short-term disability (“STD”) leave and FMLA leave. Id. ¶ 24. Per Defendant’s policy, STD leave and FMLA leave run simultaneously, but STD is paid whereas FMLA is not. Id. Pursuant to Defendant’s policies, New York Life Insurance Company (“NYL”) would assist in processing Plaintiff’s leave requests. Id. ¶ 26. On May 23, 2023, Plaintiff contacted Gordon to follow up on her May 3rd and May 19th requests. Id. ¶ 27. Gordon responded by acknowledging the delay. Id. Gordon stated that final determination on Plaintiff’s requests would be made once Jackson returned from her paid time off, but that it was unclear when that would be. Id. Plaintiff then texted Jackson on May 26, 2023, to ensure that Jackson knew that Plaintiff

was out of the office due to a hospitalization. Id. ¶ 28. Jackson responded, “all [of] your medical documentation goes to P&C, please do not send to me.” Id. Plaintiff continued to contact Defendant with the expectation that Defendant would respond to her requests. Id. ¶ 29. Plaintiff texted Jackson and Senior Associate General Counsel Keba Marshall throughout June 2023 to notify them of her continued need for full-time leave. Id. ¶ 29. Neither Jackson nor Marshall responded to Plaintiff’s text messages, despite previously communicating via text messages regarding work. Id. ¶ 30. Plaintiff asserts that Defendant never engaged with Plaintiff in any interactive process to determine a reasonable accommodation. Id. ¶ 31.

On May 23, 2023, NYL notified Plaintiff that her eligibility for FMLA and STD leave was undetermined. Id. ¶ 33. On May 26, 2023, NYL confirmed that Plaintiff was eligible for FMLA pending determination and that her request for STD leave was pending determination. Id. ¶ 34. On May 31, 2023, NYL notified Plaintiff that it had determined that she was eligible for continuous FMLA leave through June 2, 2023, but that her STD leave request remained pending determination. Id. ¶ 35. Approximately one week later, on June 7, 2023, NYL notified Plaintiff that her request for continuous FMLA leave was approved and extended through June 9, 2023, and that her STD leave request was still pending determination. Id. ¶ 36. Weeks later, on June 22, 2023, NYL notified Plaintiff that it had denied her STD leave request, claiming that Plaintiff’s diagnosis of trigeminal neuralgia does not constitute a functioning impairment sufficient for STD leave. Id. ¶ 37. The following day, on June 23, 2023, NYL notified Plaintiff that she was eligible for continuous FMLA leave for June 10, 2023, through July 6, 2023. Id. ¶ 38.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Bell Atlantic Corp. v. Twombly
550 U.S. 544 (Supreme Court, 2007)
Ashcroft v. Iqbal
556 U.S. 662 (Supreme Court, 2009)
Edward Yashenko v. Harrah's Nc Casino Company, LLC
446 F.3d 541 (Fourth Circuit, 2006)
Wahi v. Charleston Area Medical Center, Inc.
562 F.3d 599 (Fourth Circuit, 2009)
Flippo v. American Home Products Corp.
59 F. Supp. 2d 572 (E.D. Virginia, 1999)
Christina Jacobs v. N.C. Admin. Office of the Courts
780 F.3d 562 (Fourth Circuit, 2015)
Justin Adkins v. CSX Transportation, Inc.
70 F.4th 785 (Fourth Circuit, 2023)

Cite This Page — Counsel Stack

Bluebook (online)
Tracey Tucker v. United Way Worldwide, Counsel Stack Legal Research, https://law.counselstack.com/opinion/tracey-tucker-v-united-way-worldwide-vaed-2026.