Touch-N-Buy LLC v. United Consumer Financial Services

CourtDistrict Court, N.D. Ohio
DecidedSeptember 8, 2025
Docket1:25-cv-00605
StatusUnknown

This text of Touch-N-Buy LLC v. United Consumer Financial Services (Touch-N-Buy LLC v. United Consumer Financial Services) is published on Counsel Stack Legal Research, covering District Court, N.D. Ohio primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Touch-N-Buy LLC v. United Consumer Financial Services, (N.D. Ohio 2025).

Opinion

UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF OHIO EASTERN DIVISION

TOUCH-N-BUY LLC, et al., ) Case No. 1:25-cv-605 ) Plaintiffs, ) Judge J. Philip Calabrese ) v. ) Magistrate Judge ) James E. Grimes, Jr. UNITED CONSUMER FINANCIAL ) SERVICES, ) ) Defendant. ) )

OPINION AND ORDER This case involves a contractual dispute between a provider of loans and its former independent sales representatives who did business through affiliated companies and promoted the provider as a preferred financer for consumer purchases. Under the terms of the parties’ contract, the representatives promoted the provider, and the provider compensated the representatives through commissions. When the provider terminated the contract, Plaintiffs sued for unjust enrichment, fraudulent misrepresentation, breach of contract, promissory estoppel, and tortious interference with business expectancy. Defendant moved to dismiss Plaintiffs’ complaint. For the reasons that follow, the Court GRANTS Defendant’s motion. JURISDICTION Plaintiffs are affiliated companies doing business under the Touch-N-Buy brand. Touch-N-Buy, LLC is registered in North Carolina (ECF No. 1, ¶ 2, ECF No. 4), and its members are citizens of North Carolina (ECF No. 26, PageID #69). Touch-N-Buy, LP, and Touch-N-Buy-MI, LLC, are registered in Michigan. (ECF No. 1, ¶¶ 3–4, PageID #4.) Its members are citizens of Michigan and North Carolina.

(ECF No. 27, PageID #71; ECF No. 28, PageID #73.) Defendant United Consumer Financial Services is a corporation incorporated in Delaware with its principal place of business in Ohio. (ECF No. 1, ¶ 5, PageID #19.) Among other relief, Plaintiffs seek damages in excess of $75,000. (Id., ¶ 9; see also ECF No. 30, ¶ 9, PageID #78.) Therefore, the Court has subject jurisdiction under 28 U.S.C. § 1332. STATEMENT OF FACTS

On Defendants’ motion to dismiss, the complaint alleges the following facts, which the Court accepts as true and construes in the light most favorable to Plaintiffs, as it must in the present procedural posture. On July 25, 2017, Touch-N-Buy and United Consumer Financial Services entered into a confidentiality, nondisclosure, and use agreement “to evaluate a possible business relationship.” (ECF No. 1, PageID #39.) This agreement remained in effect for three years from its effective date—until July 25, 2020. (Id., ¶ 6, PageID

#40.) On August 18, 2017, the parties entered into an independent representative agreement. (Id., PageID #19.) This contract and its related schedules constitute the entire commercial agreement between the parties. (Id., ¶ 16, PageID #25.) A. The Independent Representative Agreement Under the contract, United Consumer Financial Services “appoint[ed Touch- N-Buy] as its independent representative to solicit merchants to enter into Merchant Agreements and to promote [United Consumer Financial Services], as one of the preferred financiers for consumer purchases, within the geographical area defined.” (Id., PageID #19.) Further, the contract specifies that Touch-N-Buy was a “non-

exclusive representative” and an “independent contractor” for United Consumer Financial Services. (Id., ¶¶ 2 & 17, PageID #20 & #25.) Schedule A of the contract defines the geographic area as the “Continental United States” and the marketed products as sheds and outdoor structures, roofing materials, plumbing products, and “[o]thers as agreed to by parties.” (Id., PageID #30.) United Consumer Financial Services agreed to pay Touch-N-Buy a 2%

commission on new merchant contracts that Touch-N-Buy “generated,” subject to minimum new contract volumes. (Id., PageID #32.) This commission represents the only compensation that United Consumer Financial Services owed Touch-N-Buy under the contract. (Id., ¶ 6.A, PageID #21.) On August 27, 2020, the parties amended the volume minimums and certain details of the commission structure but not the percentage for the commission. (Id., PageID #43.) No other modifications appear in the record.

Either party had the right to terminate the contract “at any time . . ., for convenience, upon ninety (90) days prior written notice.” (Id., ¶ 14, PageID #24.) In the event of termination, commissions “continue for all contracts accepted prior to termination.” (Id.) On notice of termination and after Touch-N-Buy performed all remaining contractual obligations, United Consumer Financial Services would “make final payment of commission to [Touch-N-Buy.]” (Id., ¶ 13, PageID #24.) Under the agreement, termination does not make United Consumer Financial Services liable to Touch-N-Buy for “damages on account of the loss of prospective profits” or “any expenditure, investment[,] or obligation incurred or made by [Touch-N-Buy.]” (Id.)

Additionally, the contract’s section titled Compensation specifies that, if termination occurs, Touch-N-Buy “shall be entitled to applicable commissions . . . on all accepted Merchants’ contracts, prior to the effective date of termination.” (Id., ¶ 6.F, PageID #21.) Among other things, the contract allowed United Consumer Financial Services “to change or modify” merchant agreements and sales contracts that Touch-N-Buy

solicited; “to discontinue or delete” those agreements; “to add new and additional [p]roducts”; and “to adjust or change any term, rate, or condition on or related to [the] Agreements.” (Id., ¶ 3, PageID #20.) Although the contract required United Consumer Financial Services to notify Touch-N-Buy of these changes, “such written notice shall not be a prerequisite to the effectiveness of the change.” (Id.) B. Termination of the Contract Touch-N-Buy alleges that it, “at all times relevant, dutifully complied with its

obligations pursuant to the [contract]” and that the merchants “it provided to [United Consumer Financial Services] originated a large dollar volume of loans for [United Consumer Financial Services] in excess of $100,000,000.00, at APRs averaging near 20% interest.” (Id., ¶¶ 13 & 16, PageID #4–5.) However, on February 26, 2024, United Consumer Financial Services sent a letter to Touch-N-Buy stating that it was “terminating the [contract] for convenience and without cause, effective 90 days from the date of [the] letter.” (Id., PageID #37.) The complaint alleges that United Consumer Financial Services stated elsewhere that it “didn’t get enough value from the relationship.” (Id., ¶ 15, PageID #5.) The letter indicated that “[f]inal payment

[would] be made to [Touch-N-Buy] upon complying with all remaining obligations.” (Id., PageID #37.) The complaint does not specify whether United Consumer Financial Services made a final payment. Touch-N-Buy alleges that, after termination, United Consumer Financial Services “continues to buy new contracts” from merchants that Touch-N-Buy solicited, without compensating Touch-N-Buy, “[d]espite . . . assurances and

promises” to the contrary. (Id., ¶¶ 18 & 21, PageID #5–6.) Additionally, United Consumer Financial Services modified its agreements with the solicited merchants “without notifying [Touch-N-Buy] as expressly agreed.” (Id., ¶ 18, PageID #5.) According to the complaint, Touch-N-Buy and United Consumer Financial Services attempted, but ultimately failed, to “renegotiate a new agreement.” (Id., ¶ 23, PageID #6.) Specifically, Touch-N-Buy represents that it “offered a 3% first year, 1% second year, and .25% third year agreement for commissions, without

Evergreen commissions from new merchant sellers.” (Id., ¶ 24, PageID #6.) C. Other Alleged Harms In addition, Plaintiff alleges that Defendant harmed it in various ways during and after the contractual period.

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Touch-N-Buy LLC v. United Consumer Financial Services, Counsel Stack Legal Research, https://law.counselstack.com/opinion/touch-n-buy-llc-v-united-consumer-financial-services-ohnd-2025.