Totti Sims v. Chipotle Services, LLC

District Court, N.D. Alabama·Decided July 17, 2026·No. 2:24-cv-01770·Unknown

Opinion

UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF ALABAMA SOUTHERN DIVISION TOTTI SIMS, ) ) Plaintiff, ) ) v. ) 2:24-cv-1770-EGL ) CHIPOTLE SERVICES, LLC, ) ) Defendant. ) MEMORANDUM OPINION & ORDER On December 20, 2024, Totti Sims sued Chipotle Services, LLC. See Doc. 1. On February 13, 2025, Sims filed an amended complaint. See Doc. 12. On March 11, 2026, Chipotle moved for summary judgment. See Doc. 47. For the reasons below, the motion is GRANTED. BACKGROUND Totti Sims, a black woman and U.S. citizen, worked for Chipotle from 2018 to 2023. Doc. 60 at 8-9; Doc. 52 at 5. She began as a cashier in Memphis, Tennessee, and advanced through the positions of Kitchen Manager, Service Manager, and Apprentice. Doc. 60 at 8-9; Doc. 52 at 5. While an Apprentice, Sims also drove for DoorDash. Doc. 52 at 6. Chipotle contends that on at least 631 occasions between April and August 2022, Sims delivered for DoorDash while clocked in at Chipotle, working roughly 114 hours worth no less than $2,961 at her $17.90 hourly rate, in violation of policies requiring accurate time records. Id. at 6-7 & n.1. Chipotle did not learn of this conduct until after it terminated Sims’s employment in June 2023. Chipotle asserts that this after-

acquired evidence shows that Sims would have been terminated and thus cannot be awarded reinstatement or front pay for her claims. Id. at 25-26; Doc. 63 at 22-23. Unaware of Sims’s conduct, Chipotle promoted her to General Manager of its

Vestavia Hills restaurant on November 14, 2022. Doc. 44-1 at 31. Sims held this salaried position, except for medical leave in the spring of 2023, until her termination on June 24, 2023. Doc. 60 at 8-9; Doc. 52 at 7. As General Manager, Sims initially reported to Field Leader Sammy Pilato.

Doc. 60 at 9; Doc. 52 at 8. In January 2023, Field Leader Guadalupe Cervantes, a Hispanic man, assumed responsibility for the territory and became her supervisor. Doc. 60 at 9; Doc. 52 at 8. Cervantes in turn reported to Team Director David

Waters. Doc. 60 at 9; Doc. 52 at 15. It was Cervantes who terminated Sims on June 24, 2023. Doc. 60 at 36; Doc. 52 at 21-22. Sims’s new role came with a bi-weekly salary of $2,384.61—roughly $1,192 per week, or 155% to 181% greater than the hourly wages of the next two most

senior employees she supervised—plus bonus opportunities for which those employees were not eligible. Doc. 52 at 8, 38; Doc. 60 at 6. And the new role came with numerous responsibilities. As the location’s

highest-ranking employee, Sims was responsible for the restaurant’s day-to-day operations, including hiring, firing, training, scheduling, ensuring food-safety compliance, and reviewing vendor invoices. Doc. 52 at 8-13; Doc. 60 at 6-7. She

terminated at least 27 employees for cause during her tenure. Doc. 52 at 11-12; Doc. 60 at 6-7; see also Doc. 45-31 at 2. That she customarily supervised two or more employees is not genuinely disputed. See Doc. 52 at 14.1

Sims also had responsibility for managing the location’s finances to promote its profitability. Doc. 52 at 12. She scheduled employees to work hours that were consistent with the needs of the location, and she managed labor costs by instructing employees to clock out early if she determined their tasks were complete. Id. (citing

Doc. 44-1 at 37). Sims ensured employees received correct wages, including resolving payroll issues when employees failed to correctly record their hours. Id. (citing Doc. 44-1 at 36; Doc. 45-10). Sims prepared food budgets and conducted

monthly inventory assessments to ensure Chipotle was ordering the right amount of food for the location. Id. (citing Doc. 44-1 at 30-31, 37). Sims also reviewed and

1 Sims disputes this in her response to Chipotle’s motion, see Doc. 60 at 7, but cites only two pieces of evidence: first, her EEOC Charge, wherein she states that she “worked alone in the store for several hours a day and then only had 1-2 employees working for another period of time,” see Doc. 44-2 at 6; and second, she cites her deposition transcript, where she re-affirms this statement, see Doc. 44-1 at 44. But this does not create the dispute she thinks it does because “customarily supervising” two or more employees is not inconsistent with sometimes working alone, and she admits in the statement that when she wasn’t working alone, she regularly supervised “1-2” other employees. Moreover, later in her response, Sims lays out the four elements Chipotle needs to prove to show that Sims was a bona fide executive, including whether she “customarily and regularly supervise[d] 2 or more employees.” Doc. 60 at 40. Sims concedes that element on the next page of her brief when she asserts that there are only “two issues in this case,” neither of which are the element of customarily and regularly supervising two or more employees. Id. at 41. approved vendor invoices to ensure that Chipotle paid only the expenses that were due, and she prepared and maintained the location’s profit and loss statement. Id. at

12-13. As General Manager, Sims also had ultimate responsibility for food safety and could be disciplined for failing third-party food safety audits even if she was not

present in the restaurant when the audit occurred. Id. at 11. As Sims put it, “my name is on the store.” Doc. 44-1 at 38. Thus, she trained employees on food safety and food preparation, ensured they complied with Chipotle’s requirements, and administered food safety exams, which she proctored in the restaurant’s office. Doc.

52 at 10. The parties dispute how much time Sims spent on these tasks versus the work typically performed by hourly employees. Chipotle maintains that her primary duties

were managerial. Doc. 52 at 7-13. Sims contends that chronic understaffing forced her to spend most of her time on hourly tasks, such as cooking, cleaning, and serving, and to work roughly 70 or more hours per week. Doc. 60 at 9-14. She testified that Cervantes and Waters performed manual labor at the store because of understaffing,

that she had to seek permission to hire and was at times refused, and that Cervantes approved schedules before she distributed them. Id. She recalled two employees she was not permitted to rehire, but she could not remember their names and, as to one,

did not know the reason why he was ineligible. Doc. 52 at 37. Between April and May 2023, Sims filed three complaints through Chipotle’s HR hotline, all handled by HR Analyst Mandy Keller-Blanton. Doc. 60 at 18-22, 51

n.1. The first was filed anonymously on April 7, 2023, and alleged race discrimination. Id. at 19-21. Sims claimed that Hispanic employees received preferential treatment, that Cervantes overruled her decisions concerning Hispanic

employees and shielded them from discipline, that Cervantes and Rebecca Sandoval were involved in an improper relationship, and that Cervantes spoke Spanish to Hispanic employees to exclude Sims. Id. On April 20, 2023, Sims lodged another anonymous complaint, alleging that Cervantes was soliciting statements against her.

Id. at 21-22. Waters investigated both complaints and, in doing so, questioned Cervantes about his conduct. Id. at 52. Sims’s last day before she took leave was April 18, 2023, and her FMLA leave

began the next day. Doc. 44-1 at 34. She attributed the leave to a workplace-related mental-health crisis. Doc. 60 at 23. She filed her third complaint on May 30, 2023, this time under her own name, alleging that Cervantes and Waters were preventing her from returning to work after her leave ended. Id. at 22. Benefits Analyst Jack

Murrell confirmed receipt of her medical release and restored her to active status on the morning of May 26, 2023. Id. at 27. Sims believed she could return as early as May 29 but did not return until May 31. Id. at 27-28.

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