Total Recon Auto Center, LLC v. Allstate Insurance Company

CourtDistrict Court, D. Maryland
DecidedOctober 31, 2023
Docket8:23-cv-00672
StatusUnknown

This text of Total Recon Auto Center, LLC v. Allstate Insurance Company (Total Recon Auto Center, LLC v. Allstate Insurance Company) is published on Counsel Stack Legal Research, covering District Court, D. Maryland primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Total Recon Auto Center, LLC v. Allstate Insurance Company, (D. Md. 2023).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MARYLAND

TOTAL RECON AUTO CENTER, LLC, *

Plaintiff, *

v. * Civ. No. DLB-23-672

ALLSTATE INSURANCE CO., *

Defendant. *

MEMORANDUM OPINION Total Recon Auto Center, LLC (“Total Recon”) sued Allstate Insurance Co. (“Allstate”) in Maryland state court over what Total Recon claims is an unlawful campaign by Allstate to disrupt Total Recon’s business and tarnish its reputation. ECF 4. Allstate removed the case to federal court. ECF 1. Total Recon moves to remand the case to state court and requests an award of attorneys’ fees and costs incurred litigating this motion. ECF 15. The matter is fully briefed. ECF 15, 17, 21. No hearing is necessary. See Loc. R. 105.6. For the reasons below, the Court denies Total Recon’s motion to remand and request for attorneys’ fees and costs. I. Background A. The substantive dispute The Court begins with the facts as Total Recon alleges them. Total Recon is an independent, full-service auto repair shop and collision center in Montgomery County, Maryland. ECF 4, ¶¶ 6–7. In November 2021, Total Recon became a Tesla-Approved Collision Center (“TACC”). Id. ¶¶ 8–9. As a TACC, Total Recon received special training and certification from Tesla, Inc. (“Tesla”) to service Tesla electric vehicles. Id. ¶ 10. As a condition of becoming a TACC, Total Recon agreed to charge $60 per hour for the labor involved in body and refinish work—$14 per hour higher than the prevailing rate for comparable work in the Washington, D.C. metropolitan area. Id. ¶ 11. On March 7, 2022, Total Recon informed insurers—Allstate included—of the new rate. Id. ¶ 12. Although every other insurer eventually agreed to cover $60 per hour, Allstate did not. Id. That left Total Recon’s Allstate-insured customers paying out of pocket for the remaining $14 per hour their insurance did not cover. Id. ¶ 13. In response, some

of these customers filed complaints against Allstate for unfair or deceptive trade practices with the Maryland Insurance Administration (“MIA”). Id. ¶¶ 14–15. The crux of Total Recon’s allegations is that Allstate then initiated an unlawful campaign to subvert Total Recon’s business. Total Recon employs a completely digital claims adjustment process: Instead of filing an insurance claim after a claims adjuster physically inspects each vehicle, Total Recon files a claim after taking photos and videos of each vehicle and uploading them for adjusters and insurance companies. Id. ¶¶ 16–22. Until this dispute, Allstate participated in Total Recon’s digital process and paid out claims accordingly. Id. ¶ 22. However, according to Total Recon, in May 2022, Allstate abruptly informed Total Recon that it would no longer process claims from Total Recon without physical inspections. Id. ¶ 24. Allstate then refused to

authorize any repairs by Total Recon. Id. ¶ 25. As a result, Total Recon faced difficulties fulfilling existing contracts with customers Allstate insured. Id. ¶ 27. In the weeks that followed, Total Recon received negative reviews online for its incompatibility with Allstate. Id. ¶ 28. And Allstate employees allegedly disparaged Total Recon to Allstate customers and offered them financial incentives to take their repair business elsewhere. Id. B. The removal dispute The Court continues with the facts in the record relevant to the motion to remand.1 On September 1, 2022, Total Recon filed the complaint in this case against Allstate in the Circuit Court for Montgomery County, Maryland for tortious interference with contractual

relations, tortious interference with prospective advantage, and defamation per se. ECF 4. In the months that followed, Total Recon made three attempts to effectuate service of process on Allstate through its statutory agent, the MIA. The first attempt began on September 26, 2022, when Total Recon delivered the summons and the complaint by hand to the MIA offices and placed them in the designated drop box in accordance with the MIA’s COVID-19 protocols for service of process. ECF 15-3, at 2–3. Initially, the first attempt appeared successful. On October 21, Allstate informed Total Recon by email that it had received the papers from the MIA. ECF 15-4, at 2–3. But by the end of November, Allstate had not entered an appearance in the case or filed any responsive pleadings. ECF 15-5, at 2. In the wake of Allstate’s silence, Total Recon requested an order of default on November 30. Id. On December 22, the circuit court denied Total

Recon’s request on the ground that service of process had been insufficient. ECF 15-6, at 2. The circuit court did not identify the deficiency. Id. The next day, Total Recon filed an amended request for an order of default. ECF 15-7, at 2–3. On January 23, 2023, the circuit court again denied Total Recon’s request, again for insufficient service of process, again without further explanation. ECF 15-8, at 2. To sort the matter out, counsel for Total Recon called the circuit court the following day. ECF 15, at 4 ¶ 11. In briefing, Total Recon asserts that on this (apparently ex parte) phone call, the circuit court shared with Total Recon the reasoning the circuit court had

1 “The Court may consider facts outside the pleadings and is not limited to the allegations in a plaintiff’s complaint when evaluating a motion to remand.” InDyne, Inc. v. ASRC Commc’ns, Ltd., No. PWG-21-325, 2022 WL 2398449, at *1 (D. Md. Jan. 5, 2022). not put on the record: It had denied the company’s requests for a default because the Maryland statute governing service of process did not authorize the MIA to adopt COVID-19 protocols for service of process, rendering service by drop box invalid. Id. That prompted Total Recon to initiate its second and third attempts to effectuate service of

process. The circuit court reissued the summons on January 25. ECF 15-9, at 2, 4. On January 31, Total Recon mailed the reissued summons and the complaint to the MIA by certified mail. ECF 15-10, at 2–3. On February 7, the MIA accepted service by mail. Id. at 6. The record does not indicate whether or when the MIA transmitted the summons and complaint it received by mail to Allstate, nor whether or when Allstate received them from the MIA. Meanwhile, on February 1, Total Recon hand-delivered the summons and complaint to an MIA agent at the MIA’s office. ECF 15-9. In briefing, Total Recon asserts that this arrangement required “prolonged planning and insisting with the MIA,” “which, at the time, still had the secure drop box COVID-19 protocols in place, was not open to the public, and did not regularly have agents on site.” ECF 15, at 4 ¶ 12. On February 7, the MIA mailed to Allstate’s registered agent,

CT Corporation (“CT”), the papers Total Recon had hand-delivered to the MIA. ECF 1-1, at 4–5. Two days later—on February 9, 2023—CT received this mail from the MIA and transmitted service of process to Allstate. Id. at 2. On March 10, 2023, Allstate removed the case to this court. ECF 1. On April 10, Total Recon moved to remand the case on the ground that Allstate’s removal was untimely. ECF 15. II. Removal Requirements Federal law confers upon a defendant “[t]he right to remove a case from state to federal court” if a United States district court would have original jurisdiction. See Mulcahey v. Columbia Organic Chems. Co., 29 F.3d 148, 151 (4th Cir. 1994) (citing 28 U.S.C. § 1441). If the defendant predicates removal on diversity jurisdiction, “the cause of action must be between parties of completely diverse state citizenship, that is, no plaintiff may be a citizen of the same state as any defendant, and the amount in controversy must exceed $75,000.” Elliott v. Am. States Ins. Co., 883 F.3d 384

Free access — add to your briefcase to read the full text and ask questions with AI

Related

In Re Katherine Susan Lowe
102 F.3d 731 (Fourth Circuit, 1996)
United States v. Lentz
524 F.3d 501 (Fourth Circuit, 2008)
TFWS, Inc. v. Franchot
572 F.3d 186 (Fourth Circuit, 2009)
Medina v. Wal-Mart Stores, Inc.
945 F. Supp. 519 (W.D. New York, 1996)
Lexington Market, Inc. v. DESMAN ASSOCIATES
598 F. Supp. 2d 707 (D. Maryland, 2009)
Brown v. American Institutes for Research
487 F. Supp. 2d 613 (D. Maryland, 2007)
Dow v. Jones
311 F. Supp. 2d 461 (D. Maryland, 2004)
Lilly v. CSX Transportation, Inc.
186 F. Supp. 2d 672 (S.D. West Virginia, 2002)
Musacchio v. United States
577 U.S. 237 (Supreme Court, 2016)
Loretta Elliott v. American States Insurance Co.
883 F.3d 384 (Fourth Circuit, 2018)
Purayr, LLC v. Phocatox Technologies, LLC
263 F. Supp. 3d 632 (W.D. Virginia, 2016)
Trademark Remodeling, Inc. v. Rhines
853 F. Supp. 2d 532 (D. Maryland, 2012)
Sejman v. Warner-Lambert Co.
845 F.2d 66 (Fourth Circuit, 1988)

Cite This Page — Counsel Stack

Bluebook (online)
Total Recon Auto Center, LLC v. Allstate Insurance Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/total-recon-auto-center-llc-v-allstate-insurance-company-mdd-2023.