Total Quality Logistics, LLC v. EDA Logistics LLC

Court of Appeals for the Sixth Circuit·Decided October 2, 2024·No. 23-3713·Unpublished

Opinion

NOT RECOMMENDED FOR PUBLICATION File Name: 24a0400n.06

No. 23-3713

UNITED STATES COURT OF APPEALS FOR THE SIXTH CIRCUIT FILED Oct 02, 2024

TOTAL QUALITY LOGISTICS, LLC, ) KELLY L. STEPHENS, Clerk )

Plaintiff-Appellant, )

ON APPEAL FROM THE

)

v. UNITED STATES DISTRICT )

COURT FOR THE

)

EDA LOGISTICS LLC; RYAN C. DANIELS, SOUTHERN DISTRICT OF )

OHIO

Defendants-Appellees. )

)

OPINION

)

Before: GILMAN, STRANCH, and LARSEN, Circuit Judges.

LARSEN, Circuit Judge. Ryan Daniels worked as a Logistics Account Executive for Total Quality Logistics, LLC (TQL), for four and a half years. His employment agreement included a non-compete and non-solicitation clause. Daniels resigned from TQL in June of 2020, after a disagreement over TQL’s return-to-the-office COVID-19 policy. Daniels later started a competing logistics firm. The firm worked with some of the same customers Daniels had serviced during his employment at TQL. TQL sued. After a bench trial, the district court concluded that Daniels had breached the non-compete agreement. But the court refused to enjoin Daniels’ participation in the logistics industry generally, concluding that the non-compete was enforceable only to the extent that it prevented solicitation of customers that Daniels knew through his time at TQL. The court also concluded that a fee-shifting provision in the parties’ contract was unenforceable, and that TQL had failed to prove its case on certain claims or a non-speculative amount of money damages. TQL now appeals. We AFFIRM.

I.

TQL is a logistics company that connects customers who need freight moved with trucking companies able to perform the work. The logistics industry is very competitive, with many brokers working to make those connections. TQL hired Ryan Daniels as a Logistics Account Executive (LAE), or broker, in 2016. TQL intentionally hires job candidates with little to no logistics experience so that it can teach them the TQL “recipe.” Trial Tr., R. 31, PageID 809. Upon joining TQL, Daniels had no third-party logistics experience, though he had some general sales experience.

As a condition of employment, Daniels executed an “Employee Non-Compete, Confidentiality and Non-Solicitation Agreement.” Joint Ex. 2003, R. 44-4, PageID 1241–47. TQL made the agreement available for Daniels’ review before his first day of work. Daniels agreed that he would not, for one year after termination of his employment, “directly or indirectly[] own, operate, maintain, consult with, be employed by (including self-employment), engage in, or have any other interest . . . in any Competing Business.” Id. at 1244 (§ 9(b)(i)). The Agreement defines “Competing Business” as “any person, firm, corporation, or entity that is engaged in shipping, third-party logistics, freight brokerage, truck brokerage, or supply-chain management services anywhere in the Continental United States.” Id. at 1246 (§ 9(f)). The Agreement further prohibits the solicitation of any of TQL’s customers and the use of any trade secrets, including “[c]ustomer lists,” for the benefit of any entity other than TQL. Id. at 1245 (§ 9(b)(iii), (c)). Finally, the Agreement provides that Daniels “shall be liable for costs, expenses, and reasonable attorneys’ fees incurred by TQL” if a court finds that he violated the agreement. Id. (§ 9(e)). The fees provision is unilateral; it would not allow Daniels to recover fees if TQL were to bring an unsuccessful enforcement action, or if Daniels sued TQL for breach of the agreement. At trial,

TQL’s witness testified that he had never heard of any potential employee negotiating different terms for the agreement.

Daniels joined TQL as an LAE trainee. TQL’s witness, Marc Bostwick, testified about the training generally provided to LAEs, though he acknowledged that he “lacked direct knowledge of much of the training that Daniels received.” Total Quality Logistics, LLC v. EDA Logistics LLC (TQL/EDA), 685 F. Supp. 3d 563, 569 (S.D. Ohio 2023). Bostwick described an LAE’s training as including information about the logistics industry, such as common acronyms and lingo. An LAE typically makes many cold calls to discover whether potential customers need freight moved. Bostwick explained that TQL had a flow chart and scripts to help LAEs learn how to get past “gatekeepers” and speak to customer decisionmakers. TQL has prepared training courses and compiled information to teach these skills along with other general sales and industry tactics like how to penetrate an account, get to know a customer, and find motor carriers. Bostwick also discussed TQL’s proprietary “Load Manager” system, used to log customer information, preferences, contacts, and the like. Bostwick explained that TQL spends considerable money and resources in curating its training, though he acknowledged that much of the training content is available on the internet.

Daniels worked for TQL for four and a half years. During that time, he built relationships with customers who needed freight moved. Daniels input some customer-contact information into his personal cell phone, and he regularly used his cellphone to conduct business on behalf of TQL. During his time at TQL, he developed relationships with nine customers relevant to this dispute. Eight were preexisting TQL customers for whom Daniels assumed responsibility; one Daniels helped bring into “the TQL fold” (though that customer was previously on TQL’s radar). Trial Tr., R. 31, PageID 989–90.

Daniels resigned from TQL in June of 2020 after a disagreement over TQL’s return-to-

office COVID-19 policy. Daniels’ son had respiratory issues, so Daniels wished to continue working from home. Upon his departure, TQL emailed Daniels to remind him of his obligations under the non-compete agreement. When he left TQL, Daniels retained the customer-contact information that was in his personal cell phone.

Daniels began working “at a better rate” for an “old friend” who operated Direct Freight Solutions. Id. at 1003. Like TQL, Direct Freight was a third-party logistics company. Daniels went to Direct Freight Solutions with the understanding that he would eventually take over the business. Daniels did not solicit any TQL customers while working for Direct Freight. Daniels’ employment with Direct Freight soon ended, however, when the owner suddenly passed away.

Daniels then obtained a license to broker freight and started his own LLC, EDA Logistics (EDA). Daniels, on behalf of EDA Logistics, solicited customers that he knew from his time at TQL. Daniels acknowledged that “all the training and knowledge and experience [he] had in third- party logistics” “came from TQL.” Id. at 973. And because of that experience and knowledge, he was able to “hit the ground running” after starting his LLC. Id. at 1009.

Most of EDA’s business came from customers with whom Daniels had formed relationships while at TQL. The bulk of EDA’s work came from one customer in particular, Sunland Trading, an account Daniels had serviced while at TQL. From his time at TQL, Daniels was aware of the “lanes,” or routes, for which Sunland often needed freight services. Daniels began providing that service for Sunland through EDA.

Meanwhile, TQL re-assigned Daniels’ former customer accounts to other LAEs. Just what efforts TQL made to continue servicing those customers remains uncertain.1 At any rate, TQL experienced a decline in business from some customers that Daniels had serviced while at TQL.

Free access — add to your briefcase to read the full text and ask questions with AI

Total Quality Logistics, LLC v. EDA Logistics LLC, (6th Cir. 2024).

Total Quality Logistics, LLC v. EDA Logistics LLC (Total Quality Logistics, LLC v. EDA Logistics LLC) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related

Anderson v. City of Bessemer City
470 U.S. 564 (Supreme Court, 1985)
United States v. Galaviz
645 F.3d 347 (Sixth Circuit, 2011)
Mp Totalcare Services, Inc. v. Mattimoe
648 F. Supp. 2d 956 (N.D. Ohio, 2009)
Chicago Title Insurance v. Magnuson
487 F.3d 985 (Sixth Circuit, 2007)
Salemi v. Cleveland Metroparks (Slip Opinion)
2016 Ohio 1192 (Ohio Supreme Court, 2016)
Hilb, Rogal & Hamilton Agency of Dayton, Inc. v. Reynolds
610 N.E.2d 1102 (Ohio Court of Appeals, 1992)
Kevin McGee v. Thomas Armstrong
941 F.3d 859 (Sixth Circuit, 2019)
MetroHealth Sys. v. Khandelwal
2022 Ohio 77 (Ohio Court of Appeals, 2022)
Union Home Mortg. Corp. v. Erik Cromer
31 F.4th 356 (Sixth Circuit, 2022)
Raimonde v. Van Vlerah
325 N.E.2d 544 (Ohio Supreme Court, 1975)
Fred Siegel Co., L.P.A. v. Arter & Hadden
707 N.E.2d 853 (Ohio Supreme Court, 1999)
State ex rel. Besser v. Ohio State University
732 N.E.2d 373 (Ohio Supreme Court, 2000)
Wilborn v. Bank One Corp.
906 N.E.2d 396 (Ohio Supreme Court, 2009)
Poseidon Envtl. Servs., Inc. v. Nu Way Indus. Waste Mgmt., LLC
102 N.E.3d 1145 (Court of Appeals of Ohio, Seventh District, Mahoning County, 2017)
Reiter v. Sonotone Corp.
442 U.S. 330 (Supreme Court, 1979)
Kross Acquisition Co., L.L.C. v. Groundworks Ohio, L.L.C.
2024 Ohio 592 (Ohio Court of Appeals, 2024)
James B. Oswald Co. v. Dennis Neate
98 F.4th 666 (Sixth Circuit, 2024)