Total Quality Logistics, LLC v. EDA Logistics LLC

CourtCourt of Appeals for the Sixth Circuit
DecidedOctober 2, 2024
Docket23-3713
StatusUnpublished

This text of Total Quality Logistics, LLC v. EDA Logistics LLC (Total Quality Logistics, LLC v. EDA Logistics LLC) is published on Counsel Stack Legal Research, covering Court of Appeals for the Sixth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Total Quality Logistics, LLC v. EDA Logistics LLC, (6th Cir. 2024).

Opinion

NOT RECOMMENDED FOR PUBLICATION File Name: 24a0400n.06

No. 23-3713

UNITED STATES COURT OF APPEALS FOR THE SIXTH CIRCUIT FILED Oct 02, 2024 TOTAL QUALITY LOGISTICS, LLC, ) KELLY L. STEPHENS, Clerk ) Plaintiff-Appellant, ) ON APPEAL FROM THE ) v. UNITED STATES DISTRICT ) COURT FOR THE ) EDA LOGISTICS LLC; RYAN C. DANIELS, SOUTHERN DISTRICT OF ) OHIO Defendants-Appellees. ) ) OPINION )

Before: GILMAN, STRANCH, and LARSEN, Circuit Judges.

LARSEN, Circuit Judge. Ryan Daniels worked as a Logistics Account Executive for Total

Quality Logistics, LLC (TQL), for four and a half years. His employment agreement included a

non-compete and non-solicitation clause. Daniels resigned from TQL in June of 2020, after a

disagreement over TQL’s return-to-the-office COVID-19 policy. Daniels later started a competing

logistics firm. The firm worked with some of the same customers Daniels had serviced during his

employment at TQL. TQL sued. After a bench trial, the district court concluded that Daniels had

breached the non-compete agreement. But the court refused to enjoin Daniels’ participation in the

logistics industry generally, concluding that the non-compete was enforceable only to the extent

that it prevented solicitation of customers that Daniels knew through his time at TQL. The court

also concluded that a fee-shifting provision in the parties’ contract was unenforceable, and that

TQL had failed to prove its case on certain claims or a non-speculative amount of money damages.

TQL now appeals. We AFFIRM. No. 23-3713, Total Quality Logistics, LLC v. EDA Logistics LLC, et al.

I.

TQL is a logistics company that connects customers who need freight moved with trucking

companies able to perform the work. The logistics industry is very competitive, with many brokers

working to make those connections. TQL hired Ryan Daniels as a Logistics Account Executive

(LAE), or broker, in 2016. TQL intentionally hires job candidates with little to no logistics

experience so that it can teach them the TQL “recipe.” Trial Tr., R. 31, PageID 809. Upon joining

TQL, Daniels had no third-party logistics experience, though he had some general sales

experience.

As a condition of employment, Daniels executed an “Employee Non-Compete,

Confidentiality and Non-Solicitation Agreement.” Joint Ex. 2003, R. 44-4, PageID 1241–47. TQL

made the agreement available for Daniels’ review before his first day of work. Daniels agreed that

he would not, for one year after termination of his employment, “directly or indirectly[] own,

operate, maintain, consult with, be employed by (including self-employment), engage in, or have

any other interest . . . in any Competing Business.” Id. at 1244 (§ 9(b)(i)). The Agreement defines

“Competing Business” as “any person, firm, corporation, or entity that is engaged in shipping,

third-party logistics, freight brokerage, truck brokerage, or supply-chain management services

anywhere in the Continental United States.” Id. at 1246 (§ 9(f)). The Agreement further prohibits

the solicitation of any of TQL’s customers and the use of any trade secrets, including “[c]ustomer

lists,” for the benefit of any entity other than TQL. Id. at 1245 (§ 9(b)(iii), (c)). Finally, the

Agreement provides that Daniels “shall be liable for costs, expenses, and reasonable attorneys’

fees incurred by TQL” if a court finds that he violated the agreement. Id. (§ 9(e)). The fees

provision is unilateral; it would not allow Daniels to recover fees if TQL were to bring an

unsuccessful enforcement action, or if Daniels sued TQL for breach of the agreement. At trial,

-2- No. 23-3713, Total Quality Logistics, LLC v. EDA Logistics LLC, et al.

TQL’s witness testified that he had never heard of any potential employee negotiating different

terms for the agreement.

Daniels joined TQL as an LAE trainee. TQL’s witness, Marc Bostwick, testified about the

training generally provided to LAEs, though he acknowledged that he “lacked direct knowledge

of much of the training that Daniels received.” Total Quality Logistics, LLC v. EDA Logistics LLC

(TQL/EDA), 685 F. Supp. 3d 563, 569 (S.D. Ohio 2023). Bostwick described an LAE’s training

as including information about the logistics industry, such as common acronyms and lingo. An

LAE typically makes many cold calls to discover whether potential customers need freight moved.

Bostwick explained that TQL had a flow chart and scripts to help LAEs learn how to get past

“gatekeepers” and speak to customer decisionmakers. TQL has prepared training courses and

compiled information to teach these skills along with other general sales and industry tactics like

how to penetrate an account, get to know a customer, and find motor carriers. Bostwick also

discussed TQL’s proprietary “Load Manager” system, used to log customer information,

preferences, contacts, and the like. Bostwick explained that TQL spends considerable money and

resources in curating its training, though he acknowledged that much of the training content is

available on the internet.

Daniels worked for TQL for four and a half years. During that time, he built relationships

with customers who needed freight moved. Daniels input some customer-contact information into

his personal cell phone, and he regularly used his cellphone to conduct business on behalf of TQL.

During his time at TQL, he developed relationships with nine customers relevant to this dispute.

Eight were preexisting TQL customers for whom Daniels assumed responsibility; one Daniels

helped bring into “the TQL fold” (though that customer was previously on TQL’s radar). Trial

Tr., R. 31, PageID 989–90.

-3- No. 23-3713, Total Quality Logistics, LLC v. EDA Logistics LLC, et al.

Daniels resigned from TQL in June of 2020 after a disagreement over TQL’s return-to-

office COVID-19 policy. Daniels’ son had respiratory issues, so Daniels wished to continue

working from home. Upon his departure, TQL emailed Daniels to remind him of his obligations

under the non-compete agreement. When he left TQL, Daniels retained the customer-contact

information that was in his personal cell phone.

Daniels began working “at a better rate” for an “old friend” who operated Direct Freight

Solutions. Id. at 1003. Like TQL, Direct Freight was a third-party logistics company. Daniels

went to Direct Freight Solutions with the understanding that he would eventually take over the

business. Daniels did not solicit any TQL customers while working for Direct Freight. Daniels’

employment with Direct Freight soon ended, however, when the owner suddenly passed away.

Daniels then obtained a license to broker freight and started his own LLC, EDA Logistics

(EDA). Daniels, on behalf of EDA Logistics, solicited customers that he knew from his time at

TQL. Daniels acknowledged that “all the training and knowledge and experience [he] had in third-

party logistics” “came from TQL.” Id. at 973. And because of that experience and knowledge, he

was able to “hit the ground running” after starting his LLC. Id. at 1009.

Most of EDA’s business came from customers with whom Daniels had formed

relationships while at TQL. The bulk of EDA’s work came from one customer in particular,

Sunland Trading, an account Daniels had serviced while at TQL. From his time at TQL, Daniels

was aware of the “lanes,” or routes, for which Sunland often needed freight services. Daniels

began providing that service for Sunland through EDA.

-4- No.

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Total Quality Logistics, LLC v. EDA Logistics LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/total-quality-logistics-llc-v-eda-logistics-llc-ca6-2024.