Total Home Protection v. Andrew J. Scheumann

CourtCourt of Appeals of Kentucky
DecidedJuly 1, 2022
Docket2021 CA 000532
StatusUnknown

This text of Total Home Protection v. Andrew J. Scheumann (Total Home Protection v. Andrew J. Scheumann) is published on Counsel Stack Legal Research, covering Court of Appeals of Kentucky primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Total Home Protection v. Andrew J. Scheumann, (Ky. Ct. App. 2022).

Opinion

RENDERED: JULY 1, 2022; 10:00 A.M. NOT TO BE PUBLISHED

Commonwealth of Kentucky Court of Appeals

NO. 2021-CA-0532-MR

TOTAL HOME PROTECTION APPELLANT

APPEAL FROM JEFFERSON CIRCUIT COURT v. HONORABLE MARY M. SHAW, JUDGE ACTION NO. 19-CI-001489

ANDREW J. SCHEUMANN AND CHAPIN E. SCHEUMANN APPELLEES

OPINION REVERSING AND REMANDING

** ** ** ** **

BEFORE: CETRULO, DIXON, AND LAMBERT, JUDGES.

CETRULO, JUDGE: Appellant Total Home Protection (“THP”) appeals the

Jefferson Circuit Court order denying its motion to dismiss and to compel

arbitration. Upon review of the record and relevant caselaw, we reverse and

remand for findings of fact and conclusions of law. BACKGROUND AND PROCEDURAL HISTORY

In June 2018, Appellees Andrew and Chapin Scheumann (together,

the “Scheumanns”) purchased their home in Louisville and entered into a Platinum

Home Warranty Agreement (“Agreement”) with THP. The Agreement stated that

THP would cover the costs to repair or replace covered systems outlined in the

plan (e.g., the water heater, heating system, refrigerator, etc.). Section IX of the

Agreement provided that the parties would resolve all disputes arising under the

contract through mandatory arbitration; the Scheumanns would waive certain types

of damages; limit their recovery to $1,500; waive their right to a jury trial; and

waive their right to litigate any disputes arising under the contract in the courts. In

pertinent part, the Agreement stated:

IX. MEDIATION

...

A. Any and all disputes, claims and causes of action arising out of or connected with this Agreement shall be resolved individually, without resort to any form of class action, and exclusively by the American Arbitration Association under its Commercial Mediation Rules. Controversies or claims shall be submitted to arbitration regardless of the theory under which they arise, including without limitation contract, tort, common law, statutory, or regulatory duties or liability.

B. Any and all claims, judgments and awards shall be limited to actual out of pocket costs incurred to a

-2- maximum of $1500 per claim, but in no event attorneys’ fees.

C. Under no circumstances will you be permitted to obtain awards for, and you hereby waive all rights to claims, indirect, punitive, incidental and consequential damages and any other damages, other than for actual out-of-pocket expenses, and any and all rights to have damages multiplied or otherwise increased. . . .

D. . . . THE PARTIES UNDERSTAND THAT THEY WOULD HAVE HAD A RIGHT TO LITIGATE THROUGH A COURT, TO HAVE A JUDGE OR JURY DECIDE THEIR CASE AND TO BE PARTY TO A CLASS OR REPRESENTATIVE ACTION, HOWEVER, THEY UNDERSTAND AND CHOOSE TO HAVE ANY CLAIMS DECIDED INDIVIDUALLY, THROUGH ARBITRATION.

In January 2019, the Scheumanns’ heating system stopped working

properly, so they alerted THP of the issues and requested that THP repair it under

the Agreement. In accordance with the Agreement, THP assigned a contractor to

address the Scheumanns’ request. After some apparent poor communication and

incompetent work on the part of the contractor, the contractor failed to resolve the

issues. As a result, the Scheumanns were without a functioning furnace for a week

and bought a space heater to keep their residence warm.

After two months of disagreements and miscommunication between

the parties, on March 8, 2019, the Scheumanns filed a complaint against THP and

-3- the contractor1 in Jefferson Circuit Court, despite the arbitration agreement. The

first amended complaint,2 amended on March 21, 2019, alleged THP transacted

business without authority; violated the Consumer Protection Act; breached the

Agreement; committed two counts of fraudulent misrepresentation; negligently

hired or retained the contractor; committed negligence; committed gross

negligence; and that Section IX of the Agreement, including the arbitration clause,

was unconstitutional.

After alleged difficulties serving process to THP – in which THP later

filed affidavits arguing it was never properly served – the Scheumanns filed an

affidavit claiming THP was properly served on March 26, 2019. Therefore, the

Scheumanns claimed a responsive pleading was due no later than April 15, 2019.

When they did not receive as much, they moved for default judgment on April 17,

2019. The circuit court then granted default judgment on April 19, 2019.

In pertinent part, the tendered order said, “Default Judgment is entered

in favor of [the Scheumanns] and against [THP] on Count XVI of [the

Scheumanns’] First Amended Complaint, Constitutionality of Section IX of

[Agreement].” It further detailed that it would issue a subsequent order concerning

1 As the claims against the contractor are not before us, we will focus only on the claims involving THP. 2 The first amended complaint updated THP’s address after service to the original address was unsuccessful.

-4- a hearing on damages. After the damages hearing, the circuit court issued an order

in October 2019 that awarded the Scheumanns a total of $108,901.12, detailed as

follows: $665.17 in actual damages (the maximum allotted); $25,000 for mental

and physical pain and suffering of Andrew Scheumann; $25,000 for mental and

physical pain and suffering of Chapin Scheumann; $50,000 in punitive damages;

$998 for violating KRS3 14A.9-0104 (the maximum allotted); and $7,237.95 for

legal fees and expenses.5

At some point thereafter, with that damages award in hand, the

Scheumanns filed the judgment in THP’s home state to recover the listed damages.

At that point, THP claimed it first became aware of the Scheumanns’ case against

it. As such, THP filed a motion to set aside and vacate the default judgment in

April 2020. In that motion, THP argued, in pertinent part, that it was not properly

served and that the circuit court did not have proper jurisdiction because the

Scheumanns agreed to mandatory arbitration. Further, THP argued that the

judgment awarding damages should be vacated because the court made no findings

of fact and conclusions of law to support the award and the vast majority of the

3 Kentucky Revised Statute. 4 This statute, titled “Authority to transact business required; certificate of authority required for award of state contract; exception for foreign insurer[,]” governed THP’s business transactions in Kentucky. 5 Although the Scheumanns are pro se appellees, and were pro se plaintiffs below, Chapin Scheumann is a licensed and practicing attorney in Kentucky and billed her hours accordingly.

-5- award – aside from $665.17 in actual damages – was specifically prohibited by the

Agreement.

The next month, in May 2020, the circuit court entered an order

setting aside and vacating the default judgment, in part (“Order Vacating in Part”).

It ordered “that the 4/19/19 Order Granting Default Judgment stands, however, the

Order of Judgment entered in this proceeding on October 18, 2019, as to damages,

in favor of the [Scheumanns] is set aside, and vacated and declared null and void.

IT IS FURTHER ORDERED that [THP] is hereby granted a new hearing on

damages.” The Order Vacating in Part did not contain “final and appealable”

language.

THP then filed a motion to dismiss and to compel arbitration in

February 2021.6 THP asked the circuit court to dismiss the case and compel the

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Total Home Protection v. Andrew J. Scheumann, Counsel Stack Legal Research, https://law.counselstack.com/opinion/total-home-protection-v-andrew-j-scheumann-kyctapp-2022.