Tomei v. Parkwest Medical Center

CourtDistrict Court, E.D. Tennessee
DecidedMarch 8, 2022
Docket3:19-cv-00041
StatusUnknown

This text of Tomei v. Parkwest Medical Center (Tomei v. Parkwest Medical Center) is published on Counsel Stack Legal Research, covering District Court, E.D. Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Tomei v. Parkwest Medical Center, (E.D. Tenn. 2022).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF TENNESSEE KNOXVILLE DIVISION

SCOTT ALLEN TOMEI, ) ) Plaintiff, ) 3:19-CV-00041-DCLC-JEM )

vs. ) ) PARKWEST MEDICAL CENTER and ) COVENANT HEALTH, ) ) Defendants. )

MEMORANDUM OPINION AND ORDER This matter is before the Court on Defendants’ Motion for Summary Judgment [Doc. 30]. Plaintiff responded in opposition [Doc. 35] and Defendants replied [Doc. 36]. The motion is now ripe for resolution. For the reasons that follow, Defendants’ Motion for Summary Judgment [Doc. 30] is GRANTED IN PART AND DENIED IN PART. I. BACKGROUND Plaintiff, Scott Allen Tomei, is a deaf individual who communicates primarily through American Sign Language (“ASL”) [Doc. 35-14, ¶ 2]. In October 2017, Plaintiff sought medical treatment at Parkwest Medical Center (“Parkwest”) in Knoxville, Tennessee after he fell and injured his right leg and foot at his home [Id. at ¶¶ 3–4].1 Plaintiff was initially treated and sent home on October 24, 2017, but he went to the emergency room at a different hospital two days later. That hospital transferred Plaintiff back to Parkwest on October 26, 2017, where he underwent surgery to remove blood clots in his leg and remained hospitalized until October 30,

1 Defendants Covenant Health and Parkwest are both Tennessee nonprofit public benefit corporations [Doc. 30-1, ¶¶ 3–4]. Parkwest is one of Covenant Health’s many subsidiaries— Covenant Health has been the sole member of Parkwest since September of 1996 [Id. at ¶ 6]. 2017 [Doc. 31, pg. 1]. Two days after his discharge from Parkwest, Plaintiff’s leg and foot were not improving, so he went to his primary physician who referred him to the University of Tennessee Medical Center (“UTMC”). At UTMC, Plaintiff underwent another surgery to remove blood clots from his leg. However, the doctors at UTMC ultimately had to amputate 30 percent of Plaintiff’s right leg.

While hospitalized at Parkwest, Plaintiff informed the staff that he was deaf and requested both Video Remote Interpreting (“VRI”)2 and in-person ASL interpreting services [Doc. 36, pg. 6, ¶ 2].3 Parkwest staff never provided an in-person ASL interpreter [Id. at pg. 7, ¶ 6]. Rather, they used written communication, a VRI device, and Plaintiff’s daughter, mother, and ex-wife as interpreters. Plaintiff contends that these methods of communication were not effective. Plaintiff’s ex-wife can speak some English, but she is also deaf and can only understand approximately 55 percent of speech [Doc. 30-6, pg. 3; Doc. 30-8, pg. 2; Doc. 35-14, ¶ 11]. Neither Plaintiff’s daughter nor his mother is hearing impaired, but they are not professional interpreters. Plaintiff’s daughter learned ASL from being around her parents and people in the deaf community

[Doc. 30-5, pg. 5; Doc. 30-7, pg. 2] and Plaintiff’s mother merely “home signs” with Plaintiff [Doc. 35-14, ¶ 10]. Plaintiff’s ex-wife testified that her daughter does not know how to listen and interpret at the same time—she hears what is being said, tries to remember what was said, and attempts to provide the interpretation [Doc. 35-7, pg. 43].

2 VRI is “an interpreting service that uses video conference technology over dedicated lines or wireless technology offering high-speed, wide-bandwidth video connection that delivers high- quality video images[.]” 28 C.F.R. § 36.104.

3 Plaintiff completed a “Communication Assessment and Right to Interpreter for Hearing Impaired Form” [Doc. 35-3], indicating his preference for a qualified interpreter using either a video remote interpreting service or an on-site qualified interpreter. Sharon Monday, Parkwest’s Manager of Regulatory Compliance, testified that, in addition to the form, patients may inform staff of their preference of communication. As for the VRI device, Plaintiff and his family members assert that it never functioned properly [Doc. 36, pg. 7, ¶ 7]. Plaintiff contends that the VRI kept freezing and he repeatedly tried to tell staff that he needed an in-person interpreter because the VRI was not working [Doc. 35-4, pgs. 107, 110–11, 115–16]. Plaintiff’s daughter also testified that she never witnessed a successful interaction using the VRI device [Doc. 35-5, pg. 19]. She testified that it kept freezing and that

the interpreter on the other end also expressed she was having trouble seeing Plaintiff for the same reasons [Id.]. Plaintiff’s ex-wife described the VRI device as an “epic fail” because it froze, they would hang up, call again, and it would freeze again mid-sign and they could not understand anything [Doc. 35-7, pg. 41]. Plaintiff’s daughter and ex-wife also testified that they repeatedly asked for an in-person interpreter because the VRI device was not functioning properly [Doc. 35- 5, pgs. 15, 18–19; Doc. 35-7, pgs. 26, 40].4 Plaintiff testified that he had no idea what was going on without an interpreter [Doc. 35-4, pg. 79]. He stated that he did not know or understand the diagnosis of his leg after his initial visit on October 24, 2017, that he did not understand what most of the documents he signed meant, and

that the “nurses and doctors [were] talking all the time” but he was “completely lost because [he] couldn’t hear” [Id. at pgs. 79, 85, 88, 109]. Plaintiff’s daughter testified that Plaintiff could not communicate how he was feeling or what he was going through and, when he was discharged, he was trying to tell the nurse that his leg still hurt, but the nurse thought he was saying that he wanted to go home [Doc. 35-5, pgs. 22–23].

4 Defendants assert that the hospital staff believed the VRI functioned properly [Doc. 35-14, ¶ 7] and various staff testified that they never experienced issues with the VRI equipment [Doc. 30-2, pg. 2; Doc. 30-3, pg. 2; Doc. 30-4, pg. 11]. However, for purposes of summary judgment, the Court must view the facts in the light most favorable to Plaintiff. Matsushita Elec. Indus. Co. v. Zenith Radio Corp., 475 U.S. 574, 587 (1986). Based on the foregoing, Plaintiff initiated this action against Defendants, alleging that they discriminated against him on the basis of his disability, in violation of Section 1557 of the Patient Protection and Affordable Care Act (“ACA”), 42 U.S.C. § 18116(a) [Doc. 1]. Plaintiff seeks declaratory, injunctive, and monetary relief [Id.]. Before the Court is Defendants’ Motion for Summary Judgment [Doc. 30] in which they argue that Plaintiff is not entitled to any of the relief

sought in his Complaint. II. LEGAL STANDARD Summary judgment is proper when “the pleadings, depositions, answers to interrogatories, and admissions on file, together with the affidavits, if any, show that there is no genuine issue as to any material fact and that the moving party is entitled to judgment as a matter of law.” Fed.R.Civ.P. 56(c). In ruling on a motion for summary judgment, the Court must view the facts contained in the record in the light most favorable to the nonmoving party. Matsushita Elec. Indus. Co. v. Zenith Radio Corp., 475 U.S. 574, 587 (1986). The moving party bears the initial burden of demonstrating that no genuine issue of

material facts exists. Celotex Corp. v. Catrett, 477 U.S. 317, 323 (1986).

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Tomei v. Parkwest Medical Center, Counsel Stack Legal Research, https://law.counselstack.com/opinion/tomei-v-parkwest-medical-center-tned-2022.