Tolliver v. Qlarant Quality Solutions, Inc.

CourtSuperior Court of Delaware
DecidedNovember 21, 2022
DocketK21C-06-040 NEP
StatusPublished

This text of Tolliver v. Qlarant Quality Solutions, Inc. (Tolliver v. Qlarant Quality Solutions, Inc.) is published on Counsel Stack Legal Research, covering Superior Court of Delaware primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Tolliver v. Qlarant Quality Solutions, Inc., (Del. Ct. App. 2022).

Opinion

IN THE SUPERIOR COURT OF THE STATE OF DELAWARE

M. DENISE TOLLIVER, ) ) Plaintiff, ) ) v. ) C.A. No. K21C-06-040 NEP ) QLARANT QUALITY SOLUTIONS, INC.,) and RONALD G. FORSYTHE JR. and ) DEBORAH KELLER in their ) individual and official capacities, ) ) Defendants. )

Submitted: August 15, 2022 Decided: November 21, 2022

MEMORANDUM OPINION AND ORDER

Upon Plaintiff’s Motion for Default Judgment DENIED

Upon Individual Defendants’ Motion to Dismiss for Lack of Personal Jurisdiction GRANTED

Upon Defendants’ Motion to Dismiss for Failure to State a Claim GRANTED

M. Denise Tolliver, Camden, Delaware, Pro Se Plaintiff.

Tiffany R. Hubbard, Esquire (Pro Hac Vice), Pamela Moore, Esquire (Pro Hac Vice), McCarter & English, LLP, Hartford, Connecticut, and Chelsea A. Botsch, Esquire, McCarter & English, LLP, Wilmington, Delaware, Attorneys for Defendants.

Primos, J. Before this Court are two pending motions in an action brought by Denise Tolliver (hereinafter “Plaintiff”), who is self-represented, against Qlarant Quality Solutions, Inc., and Donald G. Forsythe and Deborah Keller (hereinafter “Defendants”). Plaintiff moves for default judgment pursuant to Superior Court Civil Rule 55(b)(2). Defendants move to dismiss the action 1) with respect to Forsythe and Keller (hereinafter the “individual defendants”) pursuant to Rule 12(b)(2) for lack of personal jurisdiction; and 2) in its entirety pursuant to Rule 12(b)(6), asserting that Plaintiff fails to state a claim for which relief can be granted. The 12(b)(6) motion argues that Plaintiff’s claims are barred by res judicata and time-barred, and that Plaintiff has failed to exhaust her administrative remedies and has failed to state a claim. For the reasons set forth below, Plaintiff’s motion for default judgment is DENIED, and Defendants’ motions to dismiss for lack of personal jurisdiction and failure to state a claim are GRANTED. FACTUAL AND PROCEDURAL BACKGROUND I. Plaintiff’s Employment and Termination The facts in this section are as alleged in the Complaint, accepting all of Plaintiff’s well-pleaded allegations as true in light of Defendants’ motion to dismiss. On October 7, 2013, Plaintiff was hired by Qlarant Quality Solutions, Inc. (hereinafter “Qlarant”), then operating under the name Delmarva Foundation for Medical Care.1 Qlarant was a vendor for the State of Delaware, with operations in both Delaware and Maryland, and was funded in part by a two-year grant at the time of Plaintiff’s hiring.2 She was made aware of the two-year grant period and led to believe that her employment contract would last for the entire two-year grant term.3

1 Compl. (D.I. 1) at 3, ¶ 10. 2 Id. at 2, ¶ 5 3 Id. at 6, ¶ 23. 2 On February 18, 2014, Plaintiff requested mental health accommodations “for cause under well documented, persistent hostile and unsafe work conditions” at her workplace in New Castle County.4 It is unclear what accommodations were sought or whether they were granted. On March 25, 2014, she requested that she be transferred from the New Castle office to a location in Kent County as a further accommodation for her disability.5 Both accommodation requests were directed to Deborah Keller, Qlarant’s Human Resources Vice President.6 On May 12, 2014, Plaintiff’s employment with Qlarant was terminated via a letter sent by Keller.7 The letter included an offer of payment in exchange for Plaintiff’s agreement not to file any discrimination claims under the Delaware Discrimination in Employment Act (“DDEA”), the Delaware Persons with Disabilities Employment Protections Act (“DPDEPA”), the Equal Pay Act, and the Delaware Unemployment Compensation Act.8 Plaintiff also learned that, as of that very day, there was an open position in the Kent County office for which she believed herself to be qualified.9 The next day, she requested reinstatement of her employment at a salary commensurate to the vacant “Kent County lead position.”10 On May 22, 2014, her request for reinstatement was denied in an email explaining that “[i]n light of contract reductions by our client, the State of Delaware, and our overall business conditions, your request for reinstatement is denied at this time.”11

4 Id. at 4, ¶ 13. 5 Id. ¶ 14. 6 Id. at 3, ¶ 8, and 4, ¶¶ 13–14. 7 Id. ¶ 15. 8 Id. at 5, ¶ 19. 9 Id. at 4, ¶ 15. 10 Id. ¶ 15–16. 11 Id. at 4, ¶ 16, and 5, ¶ 18. Plaintiff asserts that it is “undisputed” that these stated reasons were “pretext.” However, at this stage Defendants have yet to file an answer admitting or denying the allegations, and there are insufficient supporting factual allegations for the Court to draw a 3 II. Administrative Process On October 21, 2014, Plaintiff filed a Charge of Discrimination alleging discrimination based on race, sex, age, and “equal pay.”12 The Charge of Discrimination references the February 2014 request for disability accommodation and the May 2014 termination of employment, but not the March 2014 accommodation request or the May 2014 request for reinstatement. On March 7, 2018, the Delaware Department of Labor issued a Final Determination and Right to Sue Notice, dismissing the administrative action “without a specific finding” and granting Plaintiff the right to sue, pursuant to 19 Del. C. § 712.13 III. Tolliver I In November of 2017, Plaintiff filed a complaint in this Court against Qlarant and Terri Daly (a human resources employee at Qlarant). That complaint included four counts: 1) breach of the implied covenant of good faith and fair dealing; 2) violation of 19 Del. C. § 1108(3); 3) defamation; and 4) disability discrimination and retaliation.14 The defendants in that action removed it to the United States District Court for the District of Delaware (hereinafter the “District Court”).15 The District

reasonable inference that the reasons given were pretextual. See In re Gen. Motors (Hughes) S’holder Litig., 897 A.2d 162, 168 (Del. 2006) (“[A] trial court is required to accept only those ‘reasonable inferences that logically flow from the face of the complaint.’” (quoting Malpiede v. Townson, 780 A.2d 1075, 1083 (Del. 2001))). 12 Defs.’ Opening Br. in Support of their Mot. to Dismiss. the Compl. (D.I. 26) [hereinafter “Defs.’ Opening Br.”] Ex. E (Charge of Discrimination). The Charge of Discrimination was originally filed with the Maryland Commission of Civil Rights due to a technical error, but this error was later corrected, and the Charge of Discrimination was correctly filed with the Delaware Department of Labor. See Tolliver v. Delmarva Found. for Med. Care, 2018 WL 3735889, at *5 (D. Del. Aug. 3, 2018). 13 Id. 14 Defs.’ Opening Br. Ex. C. 15 Tolliver, 2018 WL 3735889, at *1. The Court takes judicial notice of the contents of the pleadings, exhibits, and court decisions from this action pursuant to Delaware Rule of Evidence 201(b)(2) (authorizing judicial notice of facts that “can be accurately and readily determined from sources whose accuracy cannot reasonably be questioned.”).

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Tolliver v. Qlarant Quality Solutions, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/tolliver-v-qlarant-quality-solutions-inc-delsuperct-2022.