Tiffany Carroll v. Progressive Michigan Insurance Company

CourtMichigan Court of Appeals
DecidedApril 15, 2025
Docket366626
StatusUnpublished

This text of Tiffany Carroll v. Progressive Michigan Insurance Company (Tiffany Carroll v. Progressive Michigan Insurance Company) is published on Counsel Stack Legal Research, covering Michigan Court of Appeals primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Tiffany Carroll v. Progressive Michigan Insurance Company, (Mich. Ct. App. 2025).

Opinion

If this opinion indicates that it is “FOR PUBLICATION,” it is subject to revision until final publication in the Michigan Appeals Reports.

STATE OF MICHIGAN

COURT OF APPEALS

TIFFANY CARROLL, UNPUBLISHED April 15, 2025 Plaintiff-Appellee, 3:05 PM

and

KAYLA CARROLL,

Plaintiff,

V No. 366626 Wayne Circuit Court PROGRESSIVE MICHIGAN INSURANCE LC No. 21-012076-NF COMPANY,

Defendant-Appellant,

ALLSTATE INSURANCE COMPANY,

Defendant-Appellee.

Before: MALDONADO, P.J., and CAMERON and YOUNG, JJ.

PER CURIAM.

Defendant-appellant, Progressive Michigan Insurance Company (“Progressive”) appeals by leave granted the trial court’s order denying its motion for summary disposition. On appeal, Progressive argues no genuine issues of material fact remain after Michael Carroll, husband of plaintiff-appellee, Tiffany Carroll, properly opted out of personal injury protection (PIP) coverage for allowable expenses under the relevant insurance policy. We agree with Progressive and reverse and remand.

-1- I. FACTUAL AND PROCEDURAL HISTORY

In September 2020, Tiffany Carroll was driving her husband Michael Carroll’s1 2007 Chevrolet Trailblazer, which was insured by Progressive. Accompanying Tiffany in the Trailblazer was her adult daughter, plaintiff Kayla Carroll, when they were struck at an intersection by a vehicle that was making a left turn in front of them. Tiffany and Kayla sustained injuries as a result. After the accident, Tiffany sought to collect PIP coverage for allowable expenses from Progressive, who denied coverage on the ground that Michael had opted out of PIP coverage for allowable expenses under the policy.

About two months prior to the accident, Michael completed an electronic application to purchase the relevant insurance policy for his Trailblazer from Progressive. Michael listed himself as the named insured, and Tiffany as an authorized driver. Their daughter, Kayla, was not listed as a driver or resident relative, and their other daughter, Dalicia, who lived with them, was listed as an “excluded driver.” At this time, Tiffany was employed full-time with the Karmanos Cancer Institute, and had obtained health insurance for her family from her employer, McLaren Health Advantage. Based on Tiffany’s qualified health coverage through her employer, Michael sought to opt-out of PIP coverage for allowable expenses in his application.

Michael’s electronic insurance application included a four-page PIP medical-coverage selection form entitled, “MICHIGAN SELECTION OF PERSONAL INJURY PROTECTION (PIP) MEDICAL COVERAGE – INDIVIDUALS.” This form was initially created by the Michigan Department of Insurance and Financial Services (DIFS) and is used by Progressive. Progressive submitted this PIP-selection Form A288 to DIFS for approval on March 3, 2020, and DIFS subsequently approved it.

This PIP-selection form directed the applicant to select one of four options by placing his or her initials on the corresponding line next to the selected option. Michael placed his initials on the line corresponding with Option 4, providing “$250,000 in PIP coverage per person per accident, with exclusions.” After selecting Option 4, Michael listed himself, plaintiff, and Dalicia as persons with qualified health coverage excluded from PIP medical coverage on the policy. Michael initialed each line certifying his selections as follows:

I have read this form. I understand the PIP medical options available to me and the benefits and risks associated with those options.

I have made a coverage selection and I understand that the selection I have made applies to me and any other person claiming benefits under this policy.

I understand that if I have not made a selection my policy will be issued with unlimited PIP medical coverage and I will be charged the premium for this option.

I understand that if I have chosen Option 4 or Option 6, I must notify my insurer within 30 days if a person who has qualified health coverage loses their qualified

1 Michael Carroll is not a party to this action.

-2- health coverage. A person who has not obtained qualified health coverage or PIP medical coverage within 30 days of the loss of coverage will not be entitled to any PIP medical benefits.

Directly under his certification of Option 4, under a designated area marked “APPLICANT/NAMED INSURED SIGNATURE,” “DocuSigned by” and the name “MICHAEL A. CARROLL” appear along with the date “July 8, 2020.” Michael’s selections were restated in various places throughout the insurance application, including at page 2, where the amount $1,747 was reflected along with an acknowledgement that was a “reduction for those who have opted out of the $250,000 PIP Medical Expense Coverage.” Michael’s e-signature was on that page, as well as on page 5, where the opt-out information was again restated.

Tiffany’s accident took place on September 17, 2020, about two months after Michael purchased the insurance for the Trailblazer and completed the PIP opt-out form. On the morning of the accident, before Progressive had learned that it occurred, a Progressive agent added a “Policy Note Text” to Michael’s insurance file, stating, “Important! Proof of qualified health coverage is required to maintain current coverage limits: $250K w/ exclusions.” On the following day, while Progressive was apparently still unaware of Tiffany’s accident, Progressive sent a letter to Michael asking him to “please send a statement from the health insurance company or employer that shows who’s on the plan and confirm. . . . ‘Qualified Health Coverage,’ ” warning that Progressive would “have to change [his] PIP coverage option, which will increase [his] rate” if Michael did not submit proof of the QHC to Progressive by October 8, 2020.

On September 21, 2020, Progressive sent a second declarations page to Michael, which again listed Michael, Tiffany, and Dalicia as having excluded PIP coverage for allowable expenses, showing a premium savings of $1,747, and again providing an “Outline of Coverage” revealing that no premium amount was charged to Michael for PIP coverage for allowable expenses. On September 23, 2020, Progressive received notice of, and formally documented, Tiffany’s accident.

On October 14, 2020, Progressive sent a letter to Michael informing him that, because he did not provide the requested proof of QHC, the mandatory minimum of $250,000 in PIP medical coverage was added to his policy, resulting in a premium increase of $1,757. This updated amount was reflected in a new declarations page that was sent along with the letter. On October 13, 2020, Progressive mailed Michael a demand for the “[r]emaining balance” of $1,474 due by November 8, 2020. Because Progressive received neither proof of QHC, nor the increased premium payment from Michael by that date, on November 12, 2020, Progressive sent Michael a “Cancellation Notice,” stating that, “Unfortunately, [it] didn’t receive [his] payment and, as a result, [his] policy will be canceled at 12:01 a.m. on November 23, 2020,” but that Michael could avoid cancellation by sending payment to Progressive “by check or money order” by that date.

On November 18, 2020, McLaren, Tiffany’s employer, sent a letter to Tiffany confirming that she did have the requisite QHC, because her health coverage through McLaren “did not exclude automobile accidents” and had “an annual deductible of $6,000 or less per covered individual” as required by statute. Progressive received the same letter on the same day. Two days after receiving McLaren’s letter, Progressive sent a “Final Bill” to Michael stating that it

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Bluebook (online)
Tiffany Carroll v. Progressive Michigan Insurance Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/tiffany-carroll-v-progressive-michigan-insurance-company-michctapp-2025.