Thornley v. Axis Insurance Co.

2025 IL App (1st) 241480-U
Appellate Court of Illinois·Decided October 15, 2025·No. 1-24-1480·Unpublished

Opinion

2025 IL App (1st) 241480-U No. 1-24-1480

Order filed October 15, 2025

THIRD DIVISION

NOTICE: This order was filed under Supreme Court Rule 23 and is not precedent except in the limited circumstances allowed under Rule 23(e)(1).

IN THE

APPELLATE COURT OF ILLINOIS FIRST JUDICIAL DISTRICT

MELISSA THORNLEY, DEBORAH ) Appeal from the BENJAMIN-KOLLER, and JOSUE HERRERA, ) Circuit Court of Individually and on Behalf of All Others Similarly ) Cook County Situated, )

)

Plaintiffs-Appellants, ) No. 21 CH 6168 ) (cons. w/ 22 CH 9508)

v. )

)

AXIS INSURANCE COMPANY, ) Honorable ) Sophia H. Hall,

Defendant-Appellee. ) Judge, Presiding.

PRESIDING JUSTICE MARTIN delivered the judgment of the court.

Justices Lampkin and Rochford concurred in the judgment.

ORDER

¶1 Held: The trial court correctly determined that the insurer had no duty to defend or indemnify its insured where the transactions and conduct at issue, which purportedly met the policy’s definitions of “wrongful acts” and “enterprise security events,” did not fall within coverage, since they occurred prior to the policy’s retroactive date.

¶2 This appeal arises from the settlement of a putative class action lawsuit filed by plaintiffs- appellants Melissa Thornley, Deborah Benjamin-Koller, and Josue Herrera (collectively,

plaintiffs). Plaintiffs are suing in their capacity as assignees of indemnity rights held by Wynndalco Enterprises, LLC (Wynndalco), an Illinois-based information technology services and consulting firm, insured by defendant-appellee Axis Insurance Company (Axis).

¶3 The dispute centers on Wynndalco’s alleged improper sale of individuals’ biometric data, which had been collected by Clearview AI, Inc. (Clearview AI). Plaintiffs, as assignees of Wynndalco, sought a declaration that Axis had a duty to defend and indemnify Wynndalco in the underlying putative class action brought against Wynndalco and others pursuant to the Illinois Biometric Information Privacy Act (BIPA) (740 ILCS 14/1 et seq. (West 2020)). The case proceeded on a motion for summary determination of a major issue, where the trial entered judgment in favor of Axis. We affirm. 1

¶4 I. BACKGROUND

¶5 The following facts are taken from the pleadings, motions, exhibits, and other pertinent documents. “The litigation that has given rise to this coverage dispute stems from a massive database of facial-image scans assembled by Clearview AI, an artificial intelligence firm that specializes in facial recognition software.” Citizens Insurance Company of America v. Wynndalco Enterprises, LLC, 70 F. 4th 987, 990-91 (7th Cir. 2023); see also Thornley v. Clearview AI, Inc., 984 F. 3d 1241, 1242-44 (7th Cir. 2021); Citizens Insurance Company of America v. Wynndalco Enterprises, LLC, 595 F. Supp. 3d 668, 670-71 (N.D. Ill. 2022).

¶6 Clearview AI was founded in 2017 by Hoan Ton-That and Richard Schwartz. In re Clearview AI, Inc., Consumer Priv. Litig., No. 21-CV-00135, 2025 WL 1371330, at *1 (N.D. Ill. May 12, 2025).

In adherence with the requirements of Illinois Supreme Court Rule 352(a) (eff. July 1, 2018), this 1

appeal has been resolved without oral argument upon entry of a separate written order.

“[T]he start-up assembled a massive biometric database of individuals by ‘scraping’ their photos from publicly available websites and collecting their biometric facial geometry. With this database, Clearview customers – primarily federal and state law enforcement agencies and private retailers – seeking to identify an individual could upload an image of the person in question to Clearview’s platform. Using its facial recognition software, Clearview would then compare the uploaded image to those in its database to locate other images of the individual in question, enabling the customer to identify the individual.” Id.

¶7 In September 2019, Clearview AI submitted a proposal to the Chicago Police Department (CPD), offering to sell the department access to its database (the Product). The CPD, however, was not authorized to purchase the Product from Clearview AI because the artificial intelligence firm was not an approved vendor. Wynndalco, 70 F. 4th at 991. Wynndalco, however, was an approved vendor. Id.

¶8 CPD contacted its purchasing agent, CDW-Government, LLC (CDW-Government), to act as an intermediary for the purchase of the Product. CDW-Government contacted Wynndalco and allegedly—without disclosing that the Product consisted of biometric identifiers and information—“entered into an arrangement pursuant to which Wynndalco would purchase the [P]roduct from Clearview AI and then re-sell it to CDW-Government.” Id.

¶9 In December 2019, in accordance with their arrangement, Wynndalco purchased the Product from Clearview AI, and immediately resold it to CDW-Government, who in turn, resold the Product to the CPD. As a result, “[t]he Chicago Police Department, through its purchasing agent CDW-Government, gained access to the Clearview AI database and its facial-identification app by means of a two-year contract between CDW-Government and Wynndalco.” Id.

¶ 10 In May 2020, plaintiffs filed a class action complaint against CDW-Government and Wynndalco in the circuit court of Cook County. The certified class was composed of Illinois citizens whose facial scans were collected in the Clearview AI database from January 3, 2020 through April 30, 2020. The amended complaint asserted a claim against Wynndalco for violation of section 15(c) of the BIPA, which prohibits private entities from selling, leasing, trading, or profiting from an individual’s biometric identifiers or biometric information. 740 ILCS 14/15(c) (West 2020). 2 The complaint also alleged claims against Wynndalco for unjust enrichment and invasion of privacy.

¶ 11 Wynndalco was insured under a claims-made liability policy issued by Axis. Axis refused to defend or indemnify Wynndalco in the underlying class action, citing two exclusions in the policy: the exclusion for claims involving the “Unlawful Use of Information,” and the exclusion for claims based on “Violation of Statute.”

¶ 12 Wynndalco subsequently undertook its own defense and ultimately entered into a settlement agreement and release with plaintiffs, wherein it assigned its rights under the policy to the plaintiffs and other class members.

¶ 13 In December 2021, plaintiffs, as assignees of Wynndalco, filed a class action complaint for a declaratory judgment against Axis, alleging Axis breached its duty to defend and indemnify Wynndalco in the underlying class action. Plaintiffs alleged the claims against Wynndalco fell, or potentially fell, within the policy’s coverage for “wrongful acts” or “enterprise security events.”

2 “ ‘Biometric identifier’ means a retina or iris scan, fingerprint, voiceprint, or scan of hand or face geometry.” 740 ILCS 14/10 (West 2020). “ ‘Biometric information’ means any information, regardless of how it is captured, converted, stored, or shared, based on an individual’s biometric identifier used to identify any individual.” Id.

¶ 14 Plaintiffs alleged that the following “wrongful acts,” identified in the definitions section of the policy, triggered coverage: “(1) any act, error or omission giving rise to Personal Injury; [and] (2) invasion, infringement or interference with the rights of privacy or publicity, including false light, public disclosure of private facts, intrusion, breach of confidence and commercial appropriation of name or likeness.” According to plaintiffs, the following “enterprise security events” described in the definitions section of the policy triggered coverage: “(1) accidental release, unauthorized disclosure, loss, theft, or misappropriation of Protected Data in the care, custody or control of an Insured Entity or Service Contractor.”

¶ 15 Plaintiffs added that Axis acted in bad faith by denying coverage and refusing to defend Wynndalco, without first either seeking a declaratory judgment to determine its obligations under the policy or defending Wynndalco under a reservation of rights.

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Thornley v. Axis Insurance Co., 2025 IL App (1st) 241480-U (Ill. Ct. App. 2025).

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