THOMPSON v. THE ANTHEM COMPANIES, INC

CourtDistrict Court, D. New Jersey
DecidedJune 29, 2022
Docket2:18-cv-06676
StatusUnknown

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Bluebook
THOMPSON v. THE ANTHEM COMPANIES, INC, (D.N.J. 2022).

Opinion

Not for Publication

UNITED STATES DISTRICT COURT DISTRICT OF NEW JERSEY

SUGET THOMPSON,

Plaintiff, Civil Action No.: 18-06676 (ES) (CLW)

v. OPINION

THE ANTHEM COMPANIES, INC., et al.,

Defendants.

SALAS, DISTRICT JUDGE

Pending before the Court is a motion for summary judgment filed by Defendants The Anthem Companies, Inc. (“Anthem”) and HealthPlus HP, LLC f/k/a Amerigroup New York, LLC (“Amerigroup New York”). (D.E. No. 85). Plaintiff Suget Thompson opposes the motion. (D.E. No. 92 (“Opp.”)). Having considered the parties’ submissions, the Court decides this matter without oral argument. See Fed. R. Civ. P. 78(b); L. Civ. R. 78.1(b). For the following reasons, the motion is GRANTED. I. BACKGROUND1 A. Factual Background From 2011 to 2016, Plaintiff—a black woman of Guyanese descent—was employed as a Supervisor of Personal Care Services (Opp. at 2–3) by Anthem. (See also SMF ¶¶ 1–2 & 61).

1 The majority of relevant facts are summarized from Defendants’ statement of undisputed material facts. (D.E. No. 73-1 (“SMF”)). Notably, Plaintiff failed to comply with Local Civil Rule 56.1(a) by failing to submit a counterstatement of material facts. In this instance, the Court could sanction Plaintiff by deeming “[a]ny material fact not disputed [a]s . . . undisputed.” L. Civ. R. 56.1(a); see also Handron v. Sebelius, 669 F. Supp. 2d 490, 492 (D.N.J. 2009). The Court declines to impose this harsh sanction, however, because it was not “difficult to glean the factual disputes in this case” from the parties’ briefing and evidentiary submissions. See Thompson v. S. Amboy Comprehensive Treatment Ctr., No. 18-9923, 2021 WL 3828833, at *1 (D.N.J. Aug. 27, 2021); see also Weitzner v. Sanofi Pasteur Inc., 909 F.3d 604, 613 (3d Cir. 2018) (explaining that sanctions for noncompliance with Local Civil Rule 56.1 are discretionary). Plaintiff was responsible for, among other things, developing and monitoring care plans for members of Anthem’s health care plans. (SMF ¶ 3; Opp. at 2). Plaintiff’s schedule initially allowed her to work from home four days per week and work in the office one day per week. (SMF ¶ 5; Opp. at 2). At some point around September 2013, Anthem’s Assistant Director, Sara Lafita, requested that Plaintiff begin working at least three days in the office. (Opp. at 3).

In 2014, Nadine Carter, an African American female, was assigned as Plaintiff’s manager. (SMF ¶ 7). On April 17, 2014, Plaintiff emailed Carter that she was overwhelmed with her caseload and asked for a particular vendor to be transferred to one of her colleagues with a lesser caseload. (D.E. No. 92-1, Exhibit (“Ex.”) E). Carter denied the request because Plaintiff was a “Team Lead” and should “know the procedure” for the particular request at issue. (Id.). Plaintiff’s 2014 performance review, dated February 18, 2015, noted performance concerns, including noncompliance with turnaround times, productivity, and quality complaints. (SMF ¶ 8; D.E. No. 92-1,2 Ex. C at 15–23).3 On that same day, Plaintiff asserts, she expressed to Carter that she believed her review had “nothing to do with [Plaintiff’s] day-to-day work.” (Opp.

at 3; D.E. No. 85-3, Ex. 1 (“Thompson Dep.”) at 62:1–16). Carter responded, according to Plaintiff, that she “should consider herself privilege[d] to be making mega bucks as [a] ‘little Guyanese girl.’” (Opp. at 3; Thompson Dep. at 62:12–16). Carter denies making this comment. (SMF ¶ 79). Plaintiff admits that, while she expressed concerns about her increased workload to HR, she did not specifically report Carter’s alleged comment. (SMF ¶ 12; Opp. at 3; Thompson Dep. at 62:17–23 & 136:15–24).

2 Unless otherwise noted, page numbers referred to for Docket Entry Number 92-1 and Docket Entry Number 85-9, Exhibits 1 and 3 reference those automatically generated by the Court’s electronic filing system.

3 Plaintiff notes that manager Edith Fick signed the 2014 performance review, while Defendant states that Carter completed the 2014 performance review. (Opp. at 7; D.E. No. 85-1 (“Mov. Br.”) at 4). Contrary to Defendant’s position, this dispute is not material to the issues before the Court. In June 2015, Susan Washington, a self-identified mixed-race female from Barbados, assumed the role of Plaintiff’s manager. (SMF ¶ 15). In August 2015, Carter was transferred to a different business unit within Anthem, located in Georgia, and was no longer involved with Plaintiff’s employment. (Id. ¶¶ 13 & 14). Washington documented concerns with Plaintiff’s performance from July through

November 2015. (Id. ¶¶ 16, 18–22; D.E. No. 85-9, Exs. 1, 2 & 3). On July 31, 2015, Washington met with Plaintiff to discuss specific concerns regarding her job performance. (SMF ¶ 23). On August 17, 2015, Washington met with Plaintiff again to discuss specific concerns regarding her job performance. (Id. ¶ 24). That day, Washington informed Plaintiff that she would need to work in the office three days per week, which Plaintiff considered punitive because her peers would not have the same schedule, and she would need to arrange for childcare. (D.E. No. 85-9, Ex. 1 at 4; Opp. at 11). In the months that followed, Plaintiff did not improve her job performance. (SMF ¶¶ 28– 31). On October 15, 2015, Washington discussed with Plaintiff her failure to update her daily log

report since August. (Id. ¶ 32). On October 21, 2015, Washington issued Plaintiff a written warning identifying specific performance concerns and outlining requirements for immediate improvement. (Id. ¶¶ 33–34 & 36). The warning set a corrective action plan in place for the following 90 days and provided that “[i]f at any time during the warning period or thereafter you do not meet the expectations, you do not make sufficient progress toward meeting the stated expectations, or are not able to sustain the improvement, additional corrective action may be taken, up to and including termination of your employment.” (D.E. No. 85-9, Ex. 2 at 3). Plaintiff understood that if she did not comply with the written warning, her employment could be terminated. (SMF ¶ 37). Pursuant to the warning, Washington met with Plaintiff weekly to review her compliance. (D.E. No. 92-1, Ex. J ¶ 17; SMF ¶ 38). Washington, at Plaintiff’s request, reduced Plaintiff’s caseload. (SMF ¶ 43). On November 19, 2015, Washington noted that: [i]n regards to her quarterly review, [Plaintiff] stated that she was set up for failure for the past three years in this department. I asked her why she felt this way and she did not want to elaborate. She stated that she did not want anything to be held against her or [for it to be] assumed she could not accept constructive criticism.

(D.E. No. 85-9, Ex. 1 at 2; Opp. at 11). Plaintiff testified that at some point in November 2015, she complained to HR about an alleged hostile work environment, including Lafita and other unspecified individuals “hinting on [Plaintiff’s] accent” and asking her “can you repeat that.” (Opp. at 3; Thompson Dep. at 28:25–29:17 & 146:13–25; D.E. No. 92-1, Ex. J ¶ 19). However, there is no record of Plaintiff’s complaint to HR. (Opp. at 3; Thompson Dep. at 151:3–10; SMF ¶ 78). Washington documented continued issues with Plaintiff’s caseload management into December 2015. (SMF ¶¶ 39–60). Plaintiff testified that the concerns brought to her attention “had nothing to do with my job performance. It was like, oh, . . . a customer call[ed] and said I was rude when I was never rude . . . .” (Thompson Dep. at 66:3–6). On January 4, 2016, Anthem terminated Plaintiff’s employment. (Opp. at 3; SMF ¶ 61). B.

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