IN THE COURT OF APPEALS OF NORTH CAROLINA
No. COA24-958
Filed 21 May 2025
Catawba County, No. 21CVS001096-170
RICHARD THOMPSON and TINA THOMPSON, Plaintiffs,
v.
ROCK BARN PROPERTIES, INC., JEFF KEEVER CONSTRUCTION, INC., and KEVIN CHEEK (RIDGELINE INSTALLATIONS), Defendants.
Appeal by plaintiffs from final judgment entered 16 January 2024 by Judge
Michael D. Duncan in Superior Court, Catawba County. Heard in the Court of
Appeals 22 April 2025.
Matthew K. Rogers, for plaintiffs-appellants.
Bolster Rogers, PC, by Jeffrey S. Bolster and Melissa R. Monroe, for defendant- appellee Jeff Keever Construction, Inc.
Morgan Law, PLLC, by William E. Morgan, for defendant-appellee Kevin Cheek (Ridgeline Installations).
ARROWOOD, Judge.
Richard and Tina Thompson (“plaintiffs”) appeal from the trial court’s final
judgment denying their renewed directed verdict motion, motion to reconsider,
motion for judgment notwithstanding the verdict and motion for new trial. This final
judgment followed the trial court granting a motion for summary judgment in favor
of defendant Kevin Cheek (“Cheek”) on a breach of contract claim, directed verdict in THOMPSON V. ROCK BARN PROPS., INC.
Opinion of the Court
favor of Cheek and defendant Jeff Keever (“Keever”) (together, “defendants”) 1 on
fraud claims and unfair and deceptive trade practices claims, a jury verdict in
Keever’s favor on all other claims, and an order granting defendants’ motions for
costs. For the following reasons, we affirm the judgment of the trial court.
I. Factual Background
The settled record on appeal tends to show the following. Rock Barn contracted
with Keever to serve as the general contractor to construct a home in Conover, North
Carolina. In March 2019, plaintiffs became interested in this home, performed two
walk-throughs, and signed a purchase offer, closing on 11 April 2019.
Later that year, issues relating to moisture and flooring began to develop.
Keever began working to address these issues, first subcontracting with Startown
Carpet (“Startown”), and later involving Cheek to install replacement flooring. The
repairs stretched over the next year and a half, resulting in multiple conflicts between
the various parties involved. Keever’s involvement with the home repairs ended in
November 2020, and plaintiffs’ relationship with Rock Barn continued to degrade into
early 2021.
Plaintiffs subsequently initiated this case with a seven-claim complaint filed
4 May 2021. Their complaint alleged breaches of contract (including breaches of
express and implied warranties), fraud, negligent misrepresentation, and unfair and
1 Defendant Rock Barn Properties, Inc. settled with plaintiffs before trial and is therefore not a party
to this appeal. It is referred to as “Rock Barn” within the factual background.
-2- THOMPSON V. ROCK BARN PROPS., INC.
deceptive trade practices. Defendants responded with a variety of motions to dismiss,
defenses, and, in Keever’s case, a third-party complaint against Startown. It appears
that two years of discovery followed defendants’ responses before Cheek filed a motion
for summary judgment. On 26 July 2023, the trial court granted Cheek’s motion for
summary judgment as to the breach of contract claim, but denied it as to the claims
for fraud and deceptive trade practices.2
The case went to trial, and a jury was empaneled 31 July 2023. At the close of
plaintiffs’ evidence, Cheek moved for, and the trial court granted, a directed verdict
on all claims against him: fraud, unfair and deceptive trade practices, and punitive
damages. At the close of Keever’s evidence, plaintiffs moved for a directed verdict,
which was denied. The only issues remaining for the jury were those concerning
Keever; using an issue sheet, the jury, on 15 July 2023, found that there was a
contract between plaintiffs and Keever, that Keever did not breach the contract or
the express warranty, that there was an implied warranty of habitability created,
and that Keever did not breach this warranty.
On 24 August 2023, plaintiffs renewed their motion for a directed verdict, and
moved for reconsideration, JNOV, and a new trial. The trial court denied all these
motions on 16 January 2024, denied defendants’ motions for attorney’s fees, and
2 This order was amended sua sponte on 27 July 2023 to reflect that Cheek’s motion for summary
judgment on plaintiffs’ claim for negligent misrepresentation was also granted.
-3- THOMPSON V. ROCK BARN PROPS., INC.
granted defendants’ motions for costs. Plaintiffs gave notice of appeal on
15 February 2024.
II. Discussion
Plaintiffs raise five issues on appeal: (1) that the trial court erred in directing
a verdict in favor of defendants on plaintiffs’ claims of fraud; (2) that the trial court
erred in directing a verdict in favor of defendants on plaintiffs’ claims of unfair and
deceptive trade practices; (3) that the trial court erred in failing to direct a verdict
and enter a judgment notwithstanding the verdict that Keever breached the builder’s
warranty in the purchase contract and the implied warranty of habitability; (4) that
the foregoing trial court errors, combined with the court’s refusal to submit specific
issues of fact and jury instructions, inclusion of other jury instructions, and comments
made by Keever’s counsel during closing arguments, confused and prejudiced the
jury; and (5) that the trial court erred in awarding defendants’ costs. Because
plaintiffs have failed to provide this Court with the record necessary to properly
review, much less support their arguments, we affirm the judgment of the trial court.
“The standard of review of directed verdict is whether the evidence, taken in
the light most favorable to the non-moving party, is sufficient as a matter of law to
be submitted to the jury.” Green v. Freeman, 367 N.C. 136, 140 (2013) (quoting Davis
v. Dennis Lilly Co., 330 N.C. 314, 322 (1991)). “If there is evidence to support each
element of the nonmoving party’s cause of action, then the motion for directed verdict
and any subsequent motion for JNOV should be denied.” Id. at 140–41 (cleaned up).
-4- THOMPSON V. ROCK BARN PROPS., INC.
Our review of an appeal is based solely on the record and transcripts provided
us by the parties. N.C. R. App. P. Rule 9(a). An appellant is not required to provide
the entire transcript, but if they elect to provide only portions, “so much of the
testimonial evidence must be designated as is necessary for an understanding of all
issues presented on appeal.” Id. Rule 9(c)(2).
In the case sub judice, plaintiffs have elected to provide us with only a portion
of the transcript from the trial. The jury was empaneled on 31 July 2023, yet the
transcript in the record begins on 7 August 2023, a full week after the trial had begun.
Plaintiffs have not indicated what occurred during these days. Additionally,
plaintiffs have chosen to only include certain one-sided parts of testimony from
critical witnesses, including both defendants and plaintiff Richard Thompson.
Defendants’ counsel’s examination of Cheek is absent, as is the entirety of Keever’s
direct examination. All cross-examination of Richard Thompson is missing. These
omissions clearly do not satisfy Rule 9’s requirement to provide enough testimony to
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IN THE COURT OF APPEALS OF NORTH CAROLINA
No. COA24-958
Filed 21 May 2025
Catawba County, No. 21CVS001096-170
RICHARD THOMPSON and TINA THOMPSON, Plaintiffs,
v.
ROCK BARN PROPERTIES, INC., JEFF KEEVER CONSTRUCTION, INC., and KEVIN CHEEK (RIDGELINE INSTALLATIONS), Defendants.
Appeal by plaintiffs from final judgment entered 16 January 2024 by Judge
Michael D. Duncan in Superior Court, Catawba County. Heard in the Court of
Appeals 22 April 2025.
Matthew K. Rogers, for plaintiffs-appellants.
Bolster Rogers, PC, by Jeffrey S. Bolster and Melissa R. Monroe, for defendant- appellee Jeff Keever Construction, Inc.
Morgan Law, PLLC, by William E. Morgan, for defendant-appellee Kevin Cheek (Ridgeline Installations).
ARROWOOD, Judge.
Richard and Tina Thompson (“plaintiffs”) appeal from the trial court’s final
judgment denying their renewed directed verdict motion, motion to reconsider,
motion for judgment notwithstanding the verdict and motion for new trial. This final
judgment followed the trial court granting a motion for summary judgment in favor
of defendant Kevin Cheek (“Cheek”) on a breach of contract claim, directed verdict in THOMPSON V. ROCK BARN PROPS., INC.
Opinion of the Court
favor of Cheek and defendant Jeff Keever (“Keever”) (together, “defendants”) 1 on
fraud claims and unfair and deceptive trade practices claims, a jury verdict in
Keever’s favor on all other claims, and an order granting defendants’ motions for
costs. For the following reasons, we affirm the judgment of the trial court.
I. Factual Background
The settled record on appeal tends to show the following. Rock Barn contracted
with Keever to serve as the general contractor to construct a home in Conover, North
Carolina. In March 2019, plaintiffs became interested in this home, performed two
walk-throughs, and signed a purchase offer, closing on 11 April 2019.
Later that year, issues relating to moisture and flooring began to develop.
Keever began working to address these issues, first subcontracting with Startown
Carpet (“Startown”), and later involving Cheek to install replacement flooring. The
repairs stretched over the next year and a half, resulting in multiple conflicts between
the various parties involved. Keever’s involvement with the home repairs ended in
November 2020, and plaintiffs’ relationship with Rock Barn continued to degrade into
early 2021.
Plaintiffs subsequently initiated this case with a seven-claim complaint filed
4 May 2021. Their complaint alleged breaches of contract (including breaches of
express and implied warranties), fraud, negligent misrepresentation, and unfair and
1 Defendant Rock Barn Properties, Inc. settled with plaintiffs before trial and is therefore not a party
to this appeal. It is referred to as “Rock Barn” within the factual background.
-2- THOMPSON V. ROCK BARN PROPS., INC.
deceptive trade practices. Defendants responded with a variety of motions to dismiss,
defenses, and, in Keever’s case, a third-party complaint against Startown. It appears
that two years of discovery followed defendants’ responses before Cheek filed a motion
for summary judgment. On 26 July 2023, the trial court granted Cheek’s motion for
summary judgment as to the breach of contract claim, but denied it as to the claims
for fraud and deceptive trade practices.2
The case went to trial, and a jury was empaneled 31 July 2023. At the close of
plaintiffs’ evidence, Cheek moved for, and the trial court granted, a directed verdict
on all claims against him: fraud, unfair and deceptive trade practices, and punitive
damages. At the close of Keever’s evidence, plaintiffs moved for a directed verdict,
which was denied. The only issues remaining for the jury were those concerning
Keever; using an issue sheet, the jury, on 15 July 2023, found that there was a
contract between plaintiffs and Keever, that Keever did not breach the contract or
the express warranty, that there was an implied warranty of habitability created,
and that Keever did not breach this warranty.
On 24 August 2023, plaintiffs renewed their motion for a directed verdict, and
moved for reconsideration, JNOV, and a new trial. The trial court denied all these
motions on 16 January 2024, denied defendants’ motions for attorney’s fees, and
2 This order was amended sua sponte on 27 July 2023 to reflect that Cheek’s motion for summary
judgment on plaintiffs’ claim for negligent misrepresentation was also granted.
-3- THOMPSON V. ROCK BARN PROPS., INC.
granted defendants’ motions for costs. Plaintiffs gave notice of appeal on
15 February 2024.
II. Discussion
Plaintiffs raise five issues on appeal: (1) that the trial court erred in directing
a verdict in favor of defendants on plaintiffs’ claims of fraud; (2) that the trial court
erred in directing a verdict in favor of defendants on plaintiffs’ claims of unfair and
deceptive trade practices; (3) that the trial court erred in failing to direct a verdict
and enter a judgment notwithstanding the verdict that Keever breached the builder’s
warranty in the purchase contract and the implied warranty of habitability; (4) that
the foregoing trial court errors, combined with the court’s refusal to submit specific
issues of fact and jury instructions, inclusion of other jury instructions, and comments
made by Keever’s counsel during closing arguments, confused and prejudiced the
jury; and (5) that the trial court erred in awarding defendants’ costs. Because
plaintiffs have failed to provide this Court with the record necessary to properly
review, much less support their arguments, we affirm the judgment of the trial court.
“The standard of review of directed verdict is whether the evidence, taken in
the light most favorable to the non-moving party, is sufficient as a matter of law to
be submitted to the jury.” Green v. Freeman, 367 N.C. 136, 140 (2013) (quoting Davis
v. Dennis Lilly Co., 330 N.C. 314, 322 (1991)). “If there is evidence to support each
element of the nonmoving party’s cause of action, then the motion for directed verdict
and any subsequent motion for JNOV should be denied.” Id. at 140–41 (cleaned up).
-4- THOMPSON V. ROCK BARN PROPS., INC.
Our review of an appeal is based solely on the record and transcripts provided
us by the parties. N.C. R. App. P. Rule 9(a). An appellant is not required to provide
the entire transcript, but if they elect to provide only portions, “so much of the
testimonial evidence must be designated as is necessary for an understanding of all
issues presented on appeal.” Id. Rule 9(c)(2).
In the case sub judice, plaintiffs have elected to provide us with only a portion
of the transcript from the trial. The jury was empaneled on 31 July 2023, yet the
transcript in the record begins on 7 August 2023, a full week after the trial had begun.
Plaintiffs have not indicated what occurred during these days. Additionally,
plaintiffs have chosen to only include certain one-sided parts of testimony from
critical witnesses, including both defendants and plaintiff Richard Thompson.
Defendants’ counsel’s examination of Cheek is absent, as is the entirety of Keever’s
direct examination. All cross-examination of Richard Thompson is missing. These
omissions clearly do not satisfy Rule 9’s requirement to provide enough testimony to
understand all the issues or the proceedings below.
Defendants each recognize this, and in their briefs, request the Court dismiss
plaintiffs’ appeal. We agree that plaintiffs’ provided transcript is insufficient and
ultimately fatal to their appeal, but we do not find support in our case law that
dismissal is an appropriate remedy. However, plaintiffs’ response to defendants’
request to dismiss provides us with the appropriate framing for our disposition.
-5- THOMPSON V. ROCK BARN PROPS., INC.
Plaintiffs engage in a blatant misstatement of our caselaw regarding the
burden of creating and settling the record. Plaintiffs contend that in Scott v. Scott,
293 N.C. App. 639 (2024), this Court “found that Rule 9(c) of the North Carolina Rules
of Appellate Procedure places the burden on each respective party to include in the
record sufficient evidence and transcripts necessary to prevail on the issues
presented.” (emphasis added). That is not what Scott holds, and this purported
interpretation of Rule 9 has no support in our jurisprudence, particularly in the
context of a directed verdict.
In Scott, we held that the appellant’s failure to provide a transcript bound us
to accept the trial court’s findings of fact as supported by the evidence for the simple
reason that “that the appellant – not the appellee – has the duty to ensure that the
record is complete.” Id. at 646 (emphasis in original) (citation omitted). Scott is one
of many cases that recognizes the burden of compiling a sufficient record rests
squarely on the appellant, not on either “respective party”. See, e.g., State v. Alston,
307 N.C. 321, 341 (1983) (“It is the appellant’s duty and responsibility to see that the
record is in proper form and complete.”)
Plaintiffs have failed to sustain their burden by neglecting to provide us with
the entire transcript of the trial proceedings, leaving us with no option but to affirm
the trial court decisions and the jury verdict. It is impossible to properly evaluate
plaintiffs’ arguments when they have omitted vital portions of the testimony, the jury
charge and the closing arguments of counsel.
-6- THOMPSON V. ROCK BARN PROPS., INC.
The central point of review on a motion for directed verdict “is whether the
evidence, taken in the light most favorable to the non-moving party, is sufficient as a
matter of law to be submitted to the jury.” Green, 367 N.C. at 140 (citation omitted).
Plaintiffs’ appellate counsel’s failure to include essential and relevant record
materials in asking the question of whether the evidence is sufficient to be submitted
to the jury is difficult to understand.
In addition, while complaining about a jury charge and counsel arguments, it
is impossible to show error without tendering transcripts of those portions of the trial
for our review. See State v. Deese, 127 N.C. App. 536, 538 (1997) (“In the present case,
the record does not contain a transcript of the entire jury charge. In fact, no part of
the court’s instructions is included in the record. Therefore, we are unable to
determine whether when taken as a contextual whole, the instructions given to the
jury fairly and accurately set forth the essential elements of the offenses and defenses
warranted by the evidence.”); Joines v. Moffitt, 226 N.C. App. 61, 69 (2013) (“When
the closing arguments of counsel are not transcribed and included in the record, an
appellate court is precluded from addressing issues relating to the content of those
arguments.”). Failure to include the necessary portions of the record can only lead to
one result: the affirmation of the judgment below.
Any appellant’s failure to properly prepare the record pursuant to Rule 9 or
any attempts to present a record which only support materials favorable to the
appellant is a certain path to failure. In the present case this failure is exacerbated
-7- THOMPSON V. ROCK BARN PROPS., INC.
by trying to excuse the omissions from the record by an obvious misstatement of our
case law regarding Rule 9. In view of the insufficiency of the Record we are unable
to discern any error in the trial below.
III. Conclusion
Plaintiffs have failed to properly prepare the Record, therefore, we affirm the
trial court’s judgment.
AFFIRMED.
Judges ZACHARY and GRIFFIN concur.
-8-