Thomas v. Kimpton Hotel & Restaurant Group, LLC

District Court, N.D. California·Decided June 30, 2020·No. 3:19-cv-01860-MMC·Unknown

Opinion

JAKE THOMAS, et al., Case No. 19-cv-01860-MMC

Plaintiffs, ORDER GRANTING IN PART AND DENYING IN PART DEFENDANT'S v. MOTION TO DISMISS; AFFORDING PLAINTIFFS LEAVE TO AMEND; KIMPTON HOTEL & RESTAURANT CONTINUING CASE MANAGEMENT GROUP, LLC, CONFERENCE Defendant.

Before the Court is defendant Kimpton Hotel & Restaurant Group, LLC's ("Kimpton") Motion, filed February 25, 2020, "to Dismiss Plaintiff's Third Amended Complaint." Plaintiffs Jake Thomas ("Thomas"), Salvatore Galati ("Galati"), and Jonathan Martin ("Martin") have filed opposition, to which Kimpton has replied. Having read and considered the papers filed in support of and in opposition to the motion, the Court rules as follows.1 In the operative complaint, the Third Amended Complaint ("TAC"), plaintiffs allege Kimpton, an entity that "own[s] or manage[s]" a number of hotels (see TAC ¶ 1), contracted with Sabre Corporation ("Sabre") "to provide a reservation system" (see TAC ¶ 3).2 Plaintiffs further allege they booked hotel reservations at Kimpton hotels (see TAC ¶ 2), and, in so doing, provided Sabre with their "private identifiable information" ("PII") (see TAC ¶¶ 11, 13, 15), including "full name, credit and debit card account numbers, 1By Clerk's notice filed March 18, 2020, the matter was taken under submission. card expiration dates, card verification codes, emails, phone numbers, full addresses and other . . . information" (see TAC ¶ 8), which PII was subsequently "accessed by hackers" who "obtained credentials" for Sabre's "Central Reservations system" and "used those credentials to access customer data" (see TAC ¶¶ 6, 12, 14, 16). According to plaintiffs, if Sabre had "employed multiple levels of authentication," rather than "single factor authorization," the "breach" would not have occurred. (See FAC ¶ 6.) Based on the above allegations, plaintiffs assert nine Claims for Relief arising under the laws of various states. Dismissal under Rule 12(b)(6) of the Federal Rules of Civil Procedure "can be based on the lack of a cognizable legal theory or the absence of sufficient facts alleged under a cognizable legal theory." See Balistreri v. Pacifica Police Dep't, 901 F.2d 696, 699 (9th Cir. 1990). Rule 8(a)(2), however, "requires only 'a short and plain statement of the claim showing that the pleader is entitled to relief.'" See Bell Atlantic Corp. v. Twombly, 550 U.S. 544, 555 (2007) (quoting Fed. R. Civ. P. 8(a)(2)). Consequently, "a complaint attacked by a Rule 12(b)(6) motion to dismiss does not need detailed factual allegations." See id. Nonetheless, "a plaintiff's obligation to provide the grounds of his entitlement to relief requires more than labels and conclusions, and a formulaic recitation of the elements of a cause of action will not do." See id. (internal quotation, citation, and alteration omitted). In analyzing a motion to dismiss, a district court must accept as true all material allegations in the complaint and construe them in the light most favorable to the nonmoving party. See NL Indus., Inc. v. Kaplan, 792 F.2d 896, 898 (9th Cir. 1986). "To survive a motion to dismiss, a complaint must contain sufficient factual material, accepted as true, to 'state a claim to relief that is plausible on its face.'" Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (quoting Twombly, 550 U.S. at 570). "Factual allegations must be enough to raise a right to relief above the speculative level[.]" Twombly, 550 U.S. at 555. allegation." See Iqbal, 556 U.S. at 678 (internal quotation and citation omitted). By order filed November 1, 2019 ("November 1 Order"), the Court dismissed with leave to amend each of the claims asserted in plaintiffs' First Amended Complaint ("FAC"), after which ruling plaintiffs filed a Second Amended Complaint ("SAC"). Thereafter, the Court approved the parties' stipulation to allow plaintiffs to file the TAC. By the instant motion, Kimpton argues that the TAC does not cure the deficiencies identified in the Court's November 1 Order, and, in addition, that seven of the claims asserted in the TAC are subject to dismissal for other reasons. At the outset, the Court addresses whether, as Kimpton argues, the TAC includes insufficient facts to support a finding that Kimpton can be held liable for the acts and omissions of Sabre, which argument applies to each of the claims asserted in the TAC. In the November 1 Order, the Court found the FAC lacked any factual allegations to support such a finding. In the TAC, plaintiffs now allege that Sabre, in operating Kimpton's reservations services, acted as an agent for Kimpton. Kimpton contends the TAC does not include factual allegations sufficient to show an agency relationship existed. As set forth below, the Court disagrees. A "principal who personally engages in no misconduct may be vicariously liable for [a] tortious act committed by an agent within the course and scope of the agency." See Peredia v. HR Mobile Services, Inc., 25 Cal. App. 5th 680, 691 (2018). "For an agency relationship to exist, an agent must have authority to act on behalf of the principal and the person represented must have a right to control the actions of the agent." See Mavrix Photographs, LLC v. Livejournal, Inc., 873 F.3d 1045, 1054 (9th Cir. 2017) (internal quotation, alteration, and citation omitted). Here, plaintiffs allege facts sufficient to show Sabre had the authority to act on behalf of Kimpton. In particular, plaintiffs allege Kimpton's "online reservation system is operated by . . . Sabre" (see TAC ¶ 23) pursuant to an agreement between Kimpton and reservations from customers on behalf of Kimpton (see TAC ¶ 23). Additionally, plaintiffs allege sufficient facts to show Kimpton had the right to control Sabre's actions, specifically, that Kimpton set the prices Sabre charged for rooms, selected the rooms Sabre could show as available to customers, decided how Sabre "would be portrayed on [Kimpton's] website," e.g., that Sabre would be "completely in the background," and, perhaps most importantly here, decided "how Sabre would safeguard customer information." (See id.) Accordingly, as plaintiffs have sufficiently alleged the existence of an agency relationship between Kimpton and Sabre, the Court next considers, in turn, Kimpton's arguments that seven of the nine Claims for Relief are subject to dismissal for additional reasons.3 A. Second Claim for Relief: Breach of Contract In the Second Claim for Relief, plaintiffs allege Kimpton breached the "agreement between Sabre and Kimpton," which agreement was "for the express intended benefit of Kimpton's customers." (See TAC ¶¶ 79, 81, 83.) Kimpton argues said claim is procedurally improper and substantively deficient. As Kimpton observes, the November 1 Order, in dismissing the claims in the FAC, afforded plaintiffs leave to amend to cure the deficiencies the Court had identified. As the FAC did not include a claim that Kimpton had breached its contract with Sabre, plaintiffs' inclusion in the TAC of such claim is procedurally improper.4 In their opposition, plaintiffs do not argue their assertion of this new claim was procedurally proper; rather, plaintiffs, in essence, request they be afforded leave to amend to include such claim in the TAC. Under Rule 15(a) of the Federal Rules of Civil Procedure, a "court should f

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