Therman v. Department of Employment Security

2024 IL App (1st) 220541-U
Appellate Court of Illinois·Decided January 11, 2024·No. 1-22-0541·Unpublished

Opinion

2024 IL App (1st) 220541-U Fourth Division

Filed January 11, 2024

No. 1-22-0541

NOTICE: This order was filed under Supreme Court Rule 23 and is not precedent except in the limited circumstances allowed under Rule 23(e)(1).

IN THE

APPELLATE COURT OF ILLINOIS FIRST DISTRICT

DAVID THERMEN, )

)

Plaintiff-Appellee, )

v. ) Appeal from the ) Circuit Court

THE DEPARTMENT OF EMPLOYMENT SECURITY, ) of Cook County DIRECTOR OF EMPLOYMENT SECURITY, THE BOARD OF ) REVIEW OF THE DEPARTMENT OF EMPLOYMENT No. 2021 L 50306 )

SECURITY, and WOODFIELD LEXUS, ) The Honorable Defendants ) Daniel P. Duffy, ) Judge, presiding.

(The Department of Employment Security, Director of ) Employment Security, and the Board of Review of the Department ) of Employment Security, Defendants-Appellants). )

JUSTICE OCASIO III delivered the judgment of the court.

Presiding Justice Rochford and Justice Hoffman concurred in the judgment.

ORDER

¶1 Held: We reverse the circuit court’s order reversing the Board’s determination that Thermen was ineligible for unemployment benefits where the record shows that Thermen was discharged from employment due to misconduct.

¶2 Defendants Department of Employment Security (the Department), the Director of Employment Security (the Director), and the Board of Review of the Department of Employment Security (the Board) appeal the circuit court’s order reversing the Board’s determination that plaintiff David Thermen was ineligible for unemployment benefits. They argue that the Board committed no error in finding that Thermen was discharged due to misconduct and therefore could

not receive unemployment benefits under section 602(A)(5) of the Unemployment Insurance Act (the Act). See 820 ILCS 405/602(A) (West 2020). We reverse the circuit court’s order and affirm the Board’s order finding Thermen ineligible for unemployment benefits.

¶3 Thermen was employed by defendant Schaumburg Toyota Inc. (the employer) beginning on September 9, 2002, until he was discharged on December 21, 2020, based on an altercation with another employee. On December 27, 2020, Thermen filed a claim with the Department to receive unemployment benefits under the Act.

¶4 The employer protested the benefits claim, stating that Thermen was a “long-term employee who was having a physically dangerous and threatening incident once a year, beginning perhaps in 2015.” The employer described two incidents occurring in 2020. During the first incident, on or about September 15, 2020, Thermen had a “heated argument,” which scared other employees, and he was later “verbally warned.” During the second incident, on December 21, 2020, Thermen was “especially threatening to other employees and in the view of customers.” On that date, Thermen, who worked in the service department, was asked by three people to move a vehicle from a sales department staging area but refused to let it be moved, despite lacking the authority to deny another department use of the area. When supervisor Mandeep Mangat came to retrieve the vehicle’s keys to move the vehicle, Thermen used “verbal[ly] abusive language, was shaking with anger and grabbed Mangat[’s] hand, twisting his finger.” The employer indicated to the Department that Thermen had been aware of the company policy that his actions violated and he had been warned. The employer stated that “[v]iolence like this can’t be tolerated,” and “his behavior had gotten more extreme and frequently bad over the years.”

¶5 The employer provided a section of its employee handbook titled “Conduct in the Company,” which stated: “Consideration for the rights of others requires that an employee

conduct himself or herself in a respectable and orderly manner.” The policy further stated: “Any conduct which is determined to be against the Company’s interests, including, but not limited to, vulgarity, fighting, *** interference with fellow workers through horseplay and other objectionable or immoral conduct, will not be tolerated under any circumstances.” On March 23, 2017, Thermen signed an “acknowledgment of receipt,” acknowledging that he had “received and reviewed the employee handbook” and understood that “the rules, policies and procedures contained in it govern [his] employment.”

¶6 The employer provided the Department with a handwritten document signed by Mangat describing the December 2020 incident. The employer also provided a handwritten statement from its employee Alexis Bueno, which stated that she saw Thermen grab Mangat’s wrist after Mangat had asked Thermen to move a vehicle and picked up keys. An employee report dated September 21, 2017, and signed by Thermen, stated that Thermen put his name on a service ticket that was filled out by another employee so that Thermen would make the commission. The report stated that “[m]any employees complain about negative & unprofessional interactions w/ [Thermen] on a day to day basis” and that any further incidents would result in termination.

¶7 A “Notification of Verbal Reprimand” dated April 12, 2018, and signed by Thermen, described an incident in March 2018 where a customer witnessed a “heated and unprofessional” exchange between Thermen and a coworker. The notification stated, “If there are questions on writing customer work & ‘we-owe’ work and which employee gets the credit, take the issue to your supervisor instead of an escalation with a co-worker.”

¶8 On December 29, 2020, the Department mailed Thermen a notice of interview, indicating that a telephone interview was scheduled for January 11, 2021. The notice stated that an interview

was necessary for Thermen to “supply information regarding 602(A)” and that “[m]isconduct applies to [his] eligibility.”

¶9 On January 12, 2021, the Department issued its claims adjudicator’s determination that Thermen was ineligible for benefits under section 602(A)(5) of the Act because he was discharged for misconduct connected with his work. The claims adjudicator found that “[t]he evidence shows the claimant was discharged *** because of a verbal altercation with a coworker, which became physical when he grabbed the coworker’s wrist in order to wrestle the keys away from him.” The claims adjudicator noted that the reason Thermen was discharged “constituted a violation of a known and reasonable company rule.” In so finding, the adjudicator quoted in its entirety the statutory definition of “misconduct” set forth in section 602(A) of the Act, along with quoting all eight subsections setting forth work-related circumstances of misconduct.

¶ 10 Thermen filed a request for reconsideration of the claims adjudicator’s determination with the Department, stating that he disagreed with the decision “regarding section 602A, there was no physical altercation at all.” On February 11, 2021, the Department mailed to Thermen a notice of reconsideration and appeal stating that an appeal had “been filed to the Referee.” The notice quoted section 602(A) in its entirety, including all eight subsections.

¶ 11 On February 16, 2021, the Department mailed to Thermen a notice of telephone hearing, setting a telephone hearing before a referee for February 26, 2021. The notice identified the issues to be considered at the telephone hearing, including, inter alia, whether any discharge was “for misconduct in connection with the work.” The notice also referenced section 602(A) of the Act.

¶ 12 The record includes a transcript of the telephone hearing and reflects that the participants before the referee included Thermen and, for the employer, third party administrator Cary Miller,

service manager Mangat, service porter Bueno, human resources employee Debra Brown, and service director Matt Oner. Thermen was represented by counsel.

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Therman v. Department of Employment Security, 2024 IL App (1st) 220541-U (Ill. Ct. App. 2024).

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