IN THE TENTH COURT OF APPEALS
No. 10-19-00033-CV
THERESA ALBRIGHT, Appellant v.
DR. JUSTIN SHIELDS, PT, DPT, Appellee
From the 40th District Court Ellis County, Texas Trial Court No. 94720
MEMORANDUM OPINION
Theresa Albright filed a healthcare liability suit against Definitive Rehab and Pain
Management, Inc. and Dr. Justin Shields, PT, DPT. The trial court granted Shields’s
motion for summary judgment, dismissed all of Albright’s claims against Shields, and
severed the cause of action against Shields. Albright appeals from the trial court’s order
granting Shields’s motion for summary judgment. We affirm. BACKGROUND FACTS
Albright alleged that on October 8, 2014, she suffered a foot injury while receiving
physical therapy treatment at Definitive Rehab. Albright filed suit against Shields and
Definitive Rehab on October 08, 2016, the date the two-year limitations period expired.
Definitive Rehab was served with process on January 3, 2017 and answered on March 3,
2017.
On November 13, 2017, Albright filed a motion for substituted service for Shields,
and the trial court held a hearing on the motion on February 9, 2018. The trial court
denied the motion on February 16, 2018 finding that Albright failed to meet the
requirements of Rule 109 of the Texas Rules of Civil Procedure in that “the diligence
exercised by the process server as testified to ‘in attempting to ascertain the residence or
whereabouts’ of Dr. Justin Shields is insufficient in the context of this case as a matter of
law.”
Shields was served at his residence in Midlothian, Texas on February 13, 2018, and
the return of service was filed on February 16, 2018. Shields filed his answer on February
22, 2018 asserting the statute of limitations as a defense. Shields filed a motion for
summary judgment arguing that he was not served within the statute of limitations
period. After a hearing, the trial court granted the motion.
Albright v. Shields Page 2 ISSUE ON APPEAL
In her sole issue, Albright argues that the trial court erred in granting Shields’s
motion for summary judgment. Albright contends that the trial court erred in finding as
a matter of law that she failed to exercise due diligence in the service of process.
BURDEN OF PROOF
In Proulx v. Wells, the Court addressed the summary judgment burden when the
question of diligence of service is presented. Proulx v. Wells, 235 S.W.3d 213, 215 (Tex.
2007). When a defendant has affirmatively plead a limitations defense and shows that
service was effected after limitations expired, the burden shifts to the plaintiff to explain
the delay. Ashley v. Hawkins, 293 S.W.3d 175, 179 (Tex. 2009); Proulx v. Wells, 235 S.W.3d
at 216. Thus, it is the plaintiff's burden to present evidence regarding the efforts that were
made to serve the defendant and to explain every lapse in effort or period of delay. Proulx
v. Wells, 235 S.W.3d at 216. In some instances, the plaintiff's explanation may be legally
improper to raise the diligence issue, and the defendant will bear no burden at all. Id. In
others, the plaintiff's explanation of its service efforts may demonstrate a lack of due
diligence as a matter of law, as when one or more lapses between service efforts are
unexplained or patently unreasonable. Id. If the plaintiff's explanation for the delay raises
a material fact issue concerning the diligence of service efforts, the burden shifts back to
the defendant to conclusively show why, as a matter of law, the explanation is
insufficient. Id.
Albright v. Shields Page 3 DILIGENCE
The record shows that Albright served Shields after the expiration of the
limitations period. Therefore, the burden shifted to Albright to show explain the delay.
Diligence is determined by asking whether the plaintiff acted as an ordinarily
prudent person would have acted under the same or similar circumstances and was
diligent up until the time the defendant was served. Proulx v. Wells, 235 S.W.3d at
216. Generally, the question of the plaintiff's diligence in effecting service is one of fact,
and is determined by examining the time it took to secure citation, service, or both, and
the type of effort or lack of effort the plaintiff expended in procuring service. Id. A
plaintiff's explanation may demonstrate a lack of diligence as a matter of law, when one
or more lapses between service efforts are unexplained or patently unreasonable. Ashley
v. Hawkins, 293 S.W.3d at 179. We must consider the overall effort expended over the gap
in service, and whether the search ceased to be reasonable, especially when other
methods of service were available. Ashley v. Hawkins, 293 S.W.3d at 181.
Albright states that her summary judgment evidence establishes:
[t]here were no gaps in search efforts or attempts, all delays in service were explained by daily one hour searches for an address at which to serve Dr. Justin Shields, 62 search and service attempts were made to serve Dr. Justin Shields at 17 different addresses, Shields had no electronic record of a current residential or employment address since all information available was historic and dated back to between 2013 to 2014, and there is evidence that Dr. Justin Shields did not want to be found. Albright presented a detailed log as summary judgment evidence to support her
diligence in attempting to serve Shields. Albright provided fifteen addresses that Albright v. Shields Page 4 included business and residential property where she attempted to serve Shields.
Albright made multiple attempts at some of those addresses even after learning the
Shields did not live there or was not employed there.
The summary judgment evidence contains the affidavit of the process server hired
by Albright. That affidavit indicates that there was no attempt at service between March
4, 2017 and October 17, 2017. During that time, the summary judgment evidence shows
that Albright conducted internet searches including searches of the Ellis County, Johnson
County, and Hill County Appraisal District websites and rental property websites.
Albright further searched the phonebook and drove by potential residences for Shields.
Albright also contacted the Texas Board of Physical Therapy for a current address for
Shields.
Albright contacted an investigator in December 2016. The investigator told her
that Justin Shields is a common name and that she would need another piece of personal
information. Albright did not contact the investigator again until February 2018 when
she had a last known address for Shields. The investigator ran a search and tracked
Shields that same day.
It was Albright’s burden to present evidence regarding the efforts she made to
serve Shields and to explain every lapse in effort or period of delay. There was a seven-
month period where there was no attempt to serve Shields. We must consider the overall
effort expended over the gap in service, and whether the search ceased to be reasonable,
Albright v. Shields Page 5 especially when other methods of service were available. Ashley v. Hawkins, 293 S.W.3d
at 181. Albright conducted internet searches and made phone calls during that time to
locate Shields. In Ashley v. Hawkins, the Court found that internet searches of websites
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IN THE TENTH COURT OF APPEALS
No. 10-19-00033-CV
THERESA ALBRIGHT, Appellant v.
DR. JUSTIN SHIELDS, PT, DPT, Appellee
From the 40th District Court Ellis County, Texas Trial Court No. 94720
MEMORANDUM OPINION
Theresa Albright filed a healthcare liability suit against Definitive Rehab and Pain
Management, Inc. and Dr. Justin Shields, PT, DPT. The trial court granted Shields’s
motion for summary judgment, dismissed all of Albright’s claims against Shields, and
severed the cause of action against Shields. Albright appeals from the trial court’s order
granting Shields’s motion for summary judgment. We affirm. BACKGROUND FACTS
Albright alleged that on October 8, 2014, she suffered a foot injury while receiving
physical therapy treatment at Definitive Rehab. Albright filed suit against Shields and
Definitive Rehab on October 08, 2016, the date the two-year limitations period expired.
Definitive Rehab was served with process on January 3, 2017 and answered on March 3,
2017.
On November 13, 2017, Albright filed a motion for substituted service for Shields,
and the trial court held a hearing on the motion on February 9, 2018. The trial court
denied the motion on February 16, 2018 finding that Albright failed to meet the
requirements of Rule 109 of the Texas Rules of Civil Procedure in that “the diligence
exercised by the process server as testified to ‘in attempting to ascertain the residence or
whereabouts’ of Dr. Justin Shields is insufficient in the context of this case as a matter of
law.”
Shields was served at his residence in Midlothian, Texas on February 13, 2018, and
the return of service was filed on February 16, 2018. Shields filed his answer on February
22, 2018 asserting the statute of limitations as a defense. Shields filed a motion for
summary judgment arguing that he was not served within the statute of limitations
period. After a hearing, the trial court granted the motion.
Albright v. Shields Page 2 ISSUE ON APPEAL
In her sole issue, Albright argues that the trial court erred in granting Shields’s
motion for summary judgment. Albright contends that the trial court erred in finding as
a matter of law that she failed to exercise due diligence in the service of process.
BURDEN OF PROOF
In Proulx v. Wells, the Court addressed the summary judgment burden when the
question of diligence of service is presented. Proulx v. Wells, 235 S.W.3d 213, 215 (Tex.
2007). When a defendant has affirmatively plead a limitations defense and shows that
service was effected after limitations expired, the burden shifts to the plaintiff to explain
the delay. Ashley v. Hawkins, 293 S.W.3d 175, 179 (Tex. 2009); Proulx v. Wells, 235 S.W.3d
at 216. Thus, it is the plaintiff's burden to present evidence regarding the efforts that were
made to serve the defendant and to explain every lapse in effort or period of delay. Proulx
v. Wells, 235 S.W.3d at 216. In some instances, the plaintiff's explanation may be legally
improper to raise the diligence issue, and the defendant will bear no burden at all. Id. In
others, the plaintiff's explanation of its service efforts may demonstrate a lack of due
diligence as a matter of law, as when one or more lapses between service efforts are
unexplained or patently unreasonable. Id. If the plaintiff's explanation for the delay raises
a material fact issue concerning the diligence of service efforts, the burden shifts back to
the defendant to conclusively show why, as a matter of law, the explanation is
insufficient. Id.
Albright v. Shields Page 3 DILIGENCE
The record shows that Albright served Shields after the expiration of the
limitations period. Therefore, the burden shifted to Albright to show explain the delay.
Diligence is determined by asking whether the plaintiff acted as an ordinarily
prudent person would have acted under the same or similar circumstances and was
diligent up until the time the defendant was served. Proulx v. Wells, 235 S.W.3d at
216. Generally, the question of the plaintiff's diligence in effecting service is one of fact,
and is determined by examining the time it took to secure citation, service, or both, and
the type of effort or lack of effort the plaintiff expended in procuring service. Id. A
plaintiff's explanation may demonstrate a lack of diligence as a matter of law, when one
or more lapses between service efforts are unexplained or patently unreasonable. Ashley
v. Hawkins, 293 S.W.3d at 179. We must consider the overall effort expended over the gap
in service, and whether the search ceased to be reasonable, especially when other
methods of service were available. Ashley v. Hawkins, 293 S.W.3d at 181.
Albright states that her summary judgment evidence establishes:
[t]here were no gaps in search efforts or attempts, all delays in service were explained by daily one hour searches for an address at which to serve Dr. Justin Shields, 62 search and service attempts were made to serve Dr. Justin Shields at 17 different addresses, Shields had no electronic record of a current residential or employment address since all information available was historic and dated back to between 2013 to 2014, and there is evidence that Dr. Justin Shields did not want to be found. Albright presented a detailed log as summary judgment evidence to support her
diligence in attempting to serve Shields. Albright provided fifteen addresses that Albright v. Shields Page 4 included business and residential property where she attempted to serve Shields.
Albright made multiple attempts at some of those addresses even after learning the
Shields did not live there or was not employed there.
The summary judgment evidence contains the affidavit of the process server hired
by Albright. That affidavit indicates that there was no attempt at service between March
4, 2017 and October 17, 2017. During that time, the summary judgment evidence shows
that Albright conducted internet searches including searches of the Ellis County, Johnson
County, and Hill County Appraisal District websites and rental property websites.
Albright further searched the phonebook and drove by potential residences for Shields.
Albright also contacted the Texas Board of Physical Therapy for a current address for
Shields.
Albright contacted an investigator in December 2016. The investigator told her
that Justin Shields is a common name and that she would need another piece of personal
information. Albright did not contact the investigator again until February 2018 when
she had a last known address for Shields. The investigator ran a search and tracked
Shields that same day.
It was Albright’s burden to present evidence regarding the efforts she made to
serve Shields and to explain every lapse in effort or period of delay. There was a seven-
month period where there was no attempt to serve Shields. We must consider the overall
effort expended over the gap in service, and whether the search ceased to be reasonable,
Albright v. Shields Page 5 especially when other methods of service were available. Ashley v. Hawkins, 293 S.W.3d
at 181. Albright conducted internet searches and made phone calls during that time to
locate Shields. In Ashley v. Hawkins, the Court found that internet searches of websites
used to locate people and searches of public records did not explain an eight-month gap
in time and did not create a fact issue as to diligence. Ashley v. Hawkins, 293 S.W.3d at 180-
181.
Albright did not employ an investigator during this time, and although she
previously contacted an investigator, she did not attempt to provide the investigator
contacted with any additional personal information to aid in the search. When Albright
provided the investigator with additional information, the investigator tracked Shields
that same day. In Proulx v. Wells, the plaintiff utilized two process servers and two
investigators to locate the defendant. The Court considered that as evidence showing
diligence. Proulx v. Wells, 235 S.W.3d at 217.
Albright served Definitive Rehab on January 3, 2017, and Definitive Rehab filed
an answer on March 3, 2017. Albright did not utilize available discovery methods to
obtain Shields’s address from Definitive Rehab.
Unlike Proulx v. Wells, the evidence does not show that Shields was attempting to
avoid service. Proulx v. Wells, 235 S.W.3d at 217. Shields filed an affidavit in which he
states that from 2013 through November 2017, he resided at 115 Hancock Street, Venus,
Texas 76084 and that he moved to his current residence at 801 Green Acres, Midlothian,
Albright v. Shields Page 6 Texas 76065 in November 2017. Further, Shields stated that his employment with
Definitive Rehab ended in February 2015. He worked at Select Rehabilitation in Glen
Rose from July 2015 until November 2016. He is currently employed by Arlington
Orthopedic Associates in Arlington, Texas where he has been employed since November
2016.
The trial court did not err in finding that Albright’s explanation demonstrated a
lack of diligence as a matter of law.
Albright further argues that the trial court erred in holding her to a higher
standard of diligence than the law in Texas requires. Albright contends that because
Shields is a Doctor of Physical Therapy, the trial court required an extra layer of diligence.
The record does not support Albright’s argument. We overrule Albright’s sole issue on
appeal.
CONCLUSION
We affirm the trial court’s judgment.
JOHN E. NEILL Justice
Albright v. Shields Page 7 Before Chief Justice Gray, Justice Davis, and Justice Neill Affirmed Opinion delivered and filed August 19, 2020 [CV06]
Albright v. Shields Page 8