The Prudential Insurance Company of America v. Gardina

District Court, M.D. Florida·Decided December 17, 2024·No. 6:23-cv-01125·Unknown

Opinion

UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF FLORIDA ORLANDO DIVISION

THE PRUDENTIAL INSURANCE COMPANY OF AMERICA,

Plaintiff,

v. Case No: 6:23-cv-1125-JSS-DCI

CAROL GARDINA and GEORGE GARDINA,

Defendants. ___________________________________/ ORDER Defendants Carol Gardina and George Gardina move for summary judgment. (Motion, Dkt. 87.) Plaintiff Prudential Insurance Company of America opposes the Motion. (Dkt. 94.) For the reasons outlined below, the court denies the Motion. BACKGROUND On February 8, 2002, Plaintiff issued two long-term care insurance policies, one to Mr. Gardina and one to Mrs. Gardina, who are married. (Dkts. 87 at 3; 87-2; 87- 3.) The policies provide long-term care benefits for insureds diagnosed with a chronic illness or disability as defined in the policies. (Dkt. 87 at 3.) The policies define a chronic illness or disability as follows: An illness or disability in which there is:

1) A loss of the ability to perform, without substantial assistance, at least two activities of daily living for a period of at least 90 consecutive days; or 2) A severe cognitive impairment, which requires substantial assistance to protect you from threats to health or safety.

(Dkts. 87-2; 87-3.) Substantial assistance is defined as follows:

1) The physical assistance of another person without which you would not be able to perform an activity of daily living; or

2) The constant presence of another person within arm’s reach that is necessary to protect you from threats to your health or safety.

(Id.) Activities of daily living are defined as follows: Bathing - Washing oneself by sponge bath, or in either a tub or shower, including the task of getting into or out of the tub or shower.

Continence - The ability to maintain control of bowel and bladder function, or, when unable to maintain control of bowel or bladder function, the ability to perform associated personal hygiene (including caring for catheter or colostomy bag).

Dressing - Putting on and taking off all items of clothing and any necessary braces, fasteners or artificial limbs.

Eating - Feeding oneself by getting food into the body from a receptacle (such as a plate, cup or table) or by feeding tube or intravenously.

Toileting - Getting to and from the toilet, getting on and off the toilet, and performing associated personal hygiene.

Transferring - Sufficient mobility to move into or out of a bed, chair or wheelchair or to move from place to place, either by walking, using a wheelchair or by other means.

(Id.) A cognitive impairment is defined as follows: A loss or deterioration in intellectual capacity that is:

1) Comparable to and includes Alzheimer’s disease and similar forms of irreversible dementia; 2) Measured by clinical evidence and standardized tests that reliably measure impairment in the individuals a. short-term or long-term memory; b. orientation as to people, places, or time and c. deductive or abstract reasoning.

(Id.) Last, substantial supervision is defined as “[c]ontinual oversight that may include cueing by verbal prompting, gestures, or other demonstrations by another person, which is necessary to protect you from threats to your health or safety.” (Id.) The policies include a cash benefit rider that permits the insured to choose a caregiver that will be paid under the policy for the care given to the insured regardless of the duration of care provided. (Id.) The policies require Defendants to undergo physical examinations to assess their continuing eligibility for benefits. (Dkt. 87 at 6.) 1. Mrs. Gardina’s Claim From April 23, 2002, to May 20, 2002, Mrs. Gardina was hospitalized for the care and treatment of a brain hemorrhage and aneurysm. (Id. (citing Dkt. 87-5).) At the hospital, Mrs. Gardina underwent a right frontal ventriculostomy and coil therapy on her right internal carotid artery. (Id.) In June 2002, Mrs. Gardina submitted a claim for benefits to Plaintiff, with the help of Mr. Gardina. (Id. (citing Dkt. 87-6).) Plaintiff initially approved Mrs. Gardina’s claim. (Dkt. 87 at 6.) On October 22, 2004, Plaintiff asked Mrs. Gardina to undergo an independent medical examination. (Dkt. 87 at 6–8 (citing Dkts. 87-8; 87-10; 87-11; 87-12; 87-14).) Plaintiff explained that a review of the submitted medical documentation did not confirm that Mrs. Gardina still had a chronic illness or disability. (Id.) Mrs. Gardina underwent the independent medical examination as requested. The results indicated

that she could not perform activities of daily living and that she had a cognitive impairment as defined by the policy. (Id.) Thereafter, on January 26, 2005, Plaintiff approved Mrs. Gardina’s claim for benefits. (Dkts. 87-6; 94 at 3.) Although Plaintiff asserts that Defendants fraudulently misrepresented Mrs. Gardina’s health during this period, Plaintiff paid Mrs. Gardina benefits every month

from June 2002 until June 2023. (Dkt. 87 at 6.) According to Plaintiff, a benefit eligibility assessment is a tool Plaintiff uses to assess an insured’s claimed condition. (Dkt. 94 at 5.) During the assessment, a third-party registered nurse hired by Plaintiff visits the insured’s home, confirms their identity, conducts physical demonstrations of

activities of daily living, and tests for cognitive functioning. (Id. at 9–10.) Mrs. Gardina presented for periodic benefit eligibility assessments as required by her policy. (Id.) In June 2012, Plaintiff hired a third party to conduct an activity check on Mrs. Gardina. (Id.) Additionally, from April to May 2016 and June to August 2022,

Plaintiff conducted video surveillance on Defendants. (Id. at 10.) On June 14, 2023, Plaintiff denied Mrs. Gardina’s claim for benefits. (Id. (citing Dkt. 87-25).) 2. Mr. Gardina’s Claim On July 12, 2016, Mr. Gardina submitted a claim for long-term benefits due to bilateral rotator cuff tears, resulting in the need for assistance with three activities of daily living —bathing, dressing, and toileting. (Dkt. 87 at 11 (citing Dkt. 87-26).) After submitting medical records and presenting for a benefit eligibility assessment, Plaintiff approved Mr. Gardina’s claim. (Id. (citing Dkts. 87-27; 87-28; 87-29).) On April 3,

2020, Plaintiff asked Mr. Gardina to sign a medical authorization release to obtain records from one of his medical providers. (Dkt. 87 at 11.) The medical authorization release was needed to assess Mr. Gardina’s continued eligibility for benefits. Mr. Gardina declined to sign the release, and after multiple attempts to obtain the authorization, Plaintiff terminated Mr. Gardina’s claim on July 21, 2020. (Dkts. 87 at

11–12; 94 at 11–12.) Mr. Gardina appealed the claim termination and asserted that Plaintiff breached the insurance contract. (Dkt. 87 at 11 (citing Dkt. 87-33).) Plaintiff refused to consider Mr. Gardina’s appeal without the requested medical authorization, and Plaintiff closed the appeal in December 2020. (Id. at 11–12.)

In May 2022, Mr. Gardina initiated a new claim for benefits (Id. (citing 87-34).) On June 5, 2022, he underwent another benefit eligibility assessment and stated that he could not perform any activities of daily living. (Dkt. 87 at 12 (citing Dkt. 87-35).) Plaintiff conducted video surveillance on Mr. Gardina before and after the assessment. (Dkt. 94 at 12–13.) Plaintiff maintains that the video surveillance showed Mr. Gardina

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