THE PLASTIC SURGERY CENTER, P.A. v. CIGNA HEALTH AND LIFE INSURANCE COMPANY

CourtDistrict Court, D. New Jersey
DecidedJuly 8, 2025
Docket3:24-cv-10217
StatusUnknown

This text of THE PLASTIC SURGERY CENTER, P.A. v. CIGNA HEALTH AND LIFE INSURANCE COMPANY (THE PLASTIC SURGERY CENTER, P.A. v. CIGNA HEALTH AND LIFE INSURANCE COMPANY) is published on Counsel Stack Legal Research, covering District Court, D. New Jersey primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
THE PLASTIC SURGERY CENTER, P.A. v. CIGNA HEALTH AND LIFE INSURANCE COMPANY, (D.N.J. 2025).

Opinion

NOT FOR PUBLICATION

UNITED STATES DISTRICT COURT DISTRICT OF NEW JERSEY

THE PLASTIC SURGERY CENTER, P.A.,

Plaintiff, Civil Action No. 24-10217 (GC) (JTQ) v. OPINION CIGNA HEALTH AND LIFE INSURANCE COMPANY, et al.,

Defendants.

CASTNER, District Judge THIS MATTER comes before the Court upon Defendant Cigna Health and Life Insurance Company’s Motion to Dismiss Plaintiff The Plastic Surgery Center, P.A. (TPSC)’s Complaint pursuant to Federal Rule of Civil Procedure (Rule) 12(b)(6). (ECF No. 9.) TPSC opposed and Cigna replied. (ECF Nos. 12, 13.) The Court has carefully reviewed the parties’ submissions and decides the matter without oral argument pursuant to Rule 78(b) and Local Civil Rule 78.1(b). For the reasons set forth below, and other good cause shown, Cigna’s Motion is DENIED. I. BACKGROUND A. Factual Background1 TPSC is a New Jersey medical practice specializing in plastic and reconstructive surgery. (ECF No. 1-1 ¶¶ 1, 4.) Cigna is a health insurance company based in Philadelphia, Pennsylvania that provides health insurance to its members, including V.P. (Id. ¶ 2.) After being diagnosed with

1 On a motion to dismiss under Rule 12(b)(6), the Court must accept all facts as true, but courts “are not bound to accept as true a legal conclusion couched as a factual allegation.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555 (2007) (internal citation and quotations omitted). breast cancer, V.P. required a right breast lumpectomy. (Id. ¶ 6.) Thus, V.P. consulted with Dr. Adam Saad, M.D., a physician-employee at TPSC, who determined that V.P. required bilateral breast reconstruction (the Surgical Procedure). (Id. ¶¶ 8, 10.) However, TPSC was not an in- network provider under V.P.’s health insurance plan and was “not permitted to perform the Surgical Procedure and receive payment [ ] because the Plan provided no out-of-network benefits.” (Id. ¶¶

11-12.) Nevertheless, TPSC claims that “Cigna and V.P. wanted Dr. Saad to perform the Surgical Procedure.” (Id. ¶ 13.) Cigna allegedly “began communicating” with TPSC to “secure the Surgical Procedure from TPSC that its member required.” (Id. ¶ 14.) TPSC states that it “required a separate agreement with Cigna wherein TPSC would be compensated at an agreed-upon rate in exchange for performance of the Surgical Procedure.” (Id. ¶ 15.) On February 16, 2023, Lauren Thedford, a TPSC employee, reached out to Cigna and offered to perform the surgery in exchange for compensation at the in-network rate. (Id. ¶ 16.) On March 13, 2023, Thedford spoke with “Kerri” and “Kat,” two Cigna representatives.

(Id. ¶ 18.) During those calls, Cigna agreed to pay the in-network rate associated with four specific CPT codes, 19316-LT, 19318-RT, 14301, and 14302, in exchange for TPSC’s performance of the Surgical Procedure (the Agreement). (Id. ¶¶ 17-19.) TPSC alleges that the Agreement also required it to forfeit its right to balance bill V.P. (Id. ¶ 18.) According to TPSC, the Agreement “reasonably implied” that “other CPT [c]odes may be applicable to complete the Surgical Procedure in a competent way and thus, the Agreement authorized TPSC to complete the Surgical Procedure by performing the medical procedures memorialized by these implied CPT [c]odes.” (Id. ¶ 19.) TPSC contends that the March 13, 2023 Agreement with Cigna was in “total abrogation of the terms of [V.P.’s health insurance plan] regarding which medical providers could provide medical services.” (Id. ¶ 20.) The following day, March 14, 2023, Dr. Saad and Megan Vanore, PA-C, performed the surgery on V.P. (Id. ¶ 23.) While operating, Dr. Saad and Vanore found it medically necessary to perform additional procedures associated with CPT codes 19318-82-LT and 19316-82-RT. (Id.

¶ 24.) These codes had not been explicitly discussed during the March 13, 2023 call between Thedford and Cigna’s representatives, Kerri and Kat. (See id. ¶ 19.) The day after the surgery, March 15, 2023, Cigna issued a letter to V.P., copying TPSC, advising that Cigna would provide coverage at the “in-network level for any medically necessary, covered services.” 2 (ECF No. 10-1 at 3.) The letter further provided that “[w]hen we receive your medical claim(s), we’ll need to make sure your health care professionals performed only services we approved. If extra services were performed that weren’t medically necessary or covered by your plan, we won’t be able to pay for them.” (ECF No. 10-1 at 3.) Cigna cautioned that “[t]his

2 Cigna attaches the March 15, 2023 letter as an exhibit to its Motion to Dismiss, along with a “Summary Plan Description” (SPD) of V.P.’s plan. (See ECF No. 10.) “In general, a district court considering a motion to dismiss under Fed. R. Civ. P. 12(b)(6) ‘may not consider matters extraneous to the pleadings’ without converting the motion into one for summary judgment. In re Egalet Corp. Sec. Litig., 340 F. Supp. 3d 479, 496 (E.D. Pa. 2018), aff’d sub nom. Spizzirri v. Zyla Life Scis., 802 F. App’x 738 (3d Cir. 2020) (quoting In re Burlington Coat Factory Sec. Litg., 114 F.3d 1410, 1426 (3d Cir. 1997). However, under the integral document exception, a court may take judicial notice of documents that are “[u]ndisputedly authentic documents integral to or explicitly relied upon in the complaint.” In re Egalet Corp. Sec. Litig., 340 F.Supp.3d 479, 496 (E.D. Pa. 2018) (citations omitted). Given the references to the March 15, 2023 letter in the Complaint, (see, e.g., ECF No. 1-1 ¶ 22), the Court will consider the attached letter. However, the Court will not take notice of the SPD, as there is no reliance on this document in the Complaint. See Ass’n of N.J. Chiropractors, Inc. v. Data ISight, Inc., Civ. No. 19-21973, 2022 WL 45141, at *3 (D.N.J. Jan. 5, 2022) (“[T]he Cigna [d]efendants ask the [c]ourt to rely on a [2019 plan document] as the basis for dismissal. . . . Although the Cigna [d]efendants argue that the 2019 plan document [ ] governs [the plaintiff’s] claims, this is not pled in the [complaint]. Moreover, the 2019 plan document is not explicitly relied upon or integral to [the p]laintiff’s claims. As a result, the [c]ourt will not consider the 2019 plan document at this time.”). letter isn’t a guarantee that your plan will pay for the services. You must be enrolled in the plan and eligible for benefits on the date you receive the service. Please see your plan documents for details about your coverage.” (Id.) Ultimately, TPSC billed Cigna $100,498 for the Surgical Procedure. (ECF No. 1-1 ¶ 27.) Thus far, Cigna has paid $824.21, which TPSC contends is below the in-network rate for the CPT

codes billed per the Agreement between the parties. (Id. ¶¶ 28, 29.) B. Procedural Background TPSC brought suit against Cigna on October 1, 2024 in the Superior Court of New Jersey, Law Division, Monmouth County. (See ECF No. 1.) The Complaint asserted three common-law claims seeking to recoup the unpaid balance of V.P.’s surgery: breach of contract (Count One), promissory estoppel (Count Two), and negligent misrepresentation (Count Three). (See generally id.) On November 1, 2024, Cigna removed the case to this Court based on diversity jurisdiction.3 (See id. ¶ 16-21.) On January 24, 2024, Cigna moved to dismiss. (ECF No. 9.) II. LEGAL STANDARD On a motion to dismiss for failure to state a claim, courts “accept the factual allegations in the complaint as true, draw all reasonable inferences in favor of the plaintiff, and assess whether

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THE PLASTIC SURGERY CENTER, P.A. v. CIGNA HEALTH AND LIFE INSURANCE COMPANY, Counsel Stack Legal Research, https://law.counselstack.com/opinion/the-plastic-surgery-center-pa-v-cigna-health-and-life-insurance-company-njd-2025.