The Netherland Insuance Company v. HP, Inc.

CourtDistrict Court, D. Massachusetts
DecidedDecember 5, 2022
Docket1:18-cv-12136
StatusUnknown

This text of The Netherland Insuance Company v. HP, Inc. (The Netherland Insuance Company v. HP, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Massachusetts primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
The Netherland Insuance Company v. HP, Inc., (D. Mass. 2022).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF MASSACHUSETTS

THE NETHERLANDS INSURANCE

COMPANY as subrogee of GCP CROWN

COLONY, LLC and LIBERTY MUTUAL FIRE INSURANCE COMPANY as subrogee of ONEX YORK HOLDINGS CORP. d/b/a CARE WORKS MANAGED CARE SERVICES f/k/a MCMC LLC, No. 18-cv-12136-DLC

Plaintiffs,

v.

HP, INC. and INSIGHT DIRECT USA, INC.,

Defendants.

ORDER ON DEFENDANTS’ MOTION FOR SUMMARY JUDGMENT

Cabell, U.S.M.J.

I. Introduction This is a products liability case stemming from a printer fire. The Netherlands Insurance Company (“Netherlands”) is the subrogee of GCP Crown Colony 1031 LLC and MF Crown Colony 1031 LLC, the owners of the building in which the fire took place. (Dkt. No. 8-1, pp. 1-2). Liberty Mutual Fire Insurance Company (“Liberty Mutual”) is the subrogee of Onex York Holdings Corporation (“Onex”), the tenant in whose office the fire took place. (Dkt. No. 8-1, p. 2). HP Inc. (“HP”) is a company in the business of designing, distributing, selling, and supplying personal computer technology products. (Dkt. No. 8-1, p. 2). Insight Direct USA, Inc. (“Insight”) is a company in the business of selling hardware and software products. (Dkt. No. 8-1, p. 2).

Netherlands and Liberty Mutual (collectively, “the plaintiffs”) raise three sets of claims against HP and Insight (collectively, “the defendants”): (1) each defendant was negligent as a result of design, manufacture, and/or distribution defects in the printer that is alleged to have caught fire; (2) each defendant breached warranties, both express and implied; and (3) each defendant violated Massachusetts General Laws ch. 93A. (Dkt. No. 8-1). The defendants move for summary judgment on all three claims; the plaintiffs oppose the motion.1 (Dkt. Nos. 64, 81). For the reasons set forth below, the motion for summary judgment is denied.

II. Factual Background On April 25, 2017, at approximately 1:00 a.m., a fire broke out at 300 Crown Colony Drive in Quincy, MA, in office space leased by Onex. (Dkt. No. 78, ¶ 1). Shortly thereafter, Quincy firefighter Keith Lentini arrived on the scene. (Dkt. No. 67-4, p. 3). Lentini first checked the building’s fire alarm panel, which indicated that a smoke detector had been activated on the

1 In a separate motion, the defendants move to exclude the plaintiffs’ expert witnesses, which the plaintiffs also oppose. (Dkt. No. 61). Here, the court concerns itself primarily with the defendants’ motion for summary judgment. However, insofar as it is necessary to engage with the defendants’ motion to exclude to fully consider their motion for summary judgment, the court will do so. fifth floor of the building, where Onex’s office was located, and that the sprinkler system was running. (Dkt. No. 67-4, p. 4). He then proceeded to the fifth floor to find Onex’s office filled

with smoke, and ultimately discovered a printer on fire at the source of the smoke. (Dkt. No. 67-5, p. 4). Lentini unplugged the printer and extinguished the fire with the help of another firefighter. (Dkt. No. 67-5, p. 4). This printer was later identified as an HP LaserJet 4250n model printer (hereinafter, the “4250n printer”). (Dkt. No. 67-8, p. 2). The previous evening, Onex IT technician Jin Lem had moved the 4250n printer into a cubicle in Onex’s office to repurpose it

for a new department. (Dkt. No. 67-2, p. 5). Lem plugged the 4250n printer into a power source, ran a test print, and left the printer in standby mode when he left for the night. (Dkt. No. 67- 2, pp. 5-6, 12). The fire took place in that cubicle approximately five hours later. (Dkt. No. 78, ¶ 9). At the time of the fire, there was a second printer also located in that cubicle, later identified as an HP LaserJet p3015n printer (hereinafter, the “p3015 printer”) (Dkt. No. 67-11, p. 7).2

HP designed and manufactured both printers and Insight sold them to Onex’s predecessor. (Dkt. No. 78, ¶ 3). Onex’s

2 It remains disputed whether Lem relocated the p3015 printer to the cubicle where the fire took place around the same time as the 4250n printer, whether he similarly plugged it in and tested it, and whether he left it in standby mode before leaving for the night. (Dkt. No. 78, ¶¶ 2, 6-7). predecessor purchased the 4250n printer in 2007 and the p3015 printer in 2013. (Dkt. No. 78, ¶ 4). Neither printer had a known history of issues or repairs in the years leading up to the fire.

(Dkt. No. 78, ¶ 5). The parties dispute how the fire ignited, drawing their theories from the testimony and reports of first responders, Onex IT technician Jin Lem, and their own respective expert witnesses. Both parties rely to varying degrees on the deposition testimony of Lem and Quincy firefighter Keith Lentini. The plaintiffs additionally rely on expert witnesses Edward Noonan and Matthew Elliott to support their account of the fire, while the defendants

rely on expert witnesses Timothy Myers and Donald Galler. Liberty Mutual retained Edward Noonan, a certified fire investigator as well as a firefighter in Foxborough, MA, to investigate and determine the cause and origin of the fire. (Dkt. No. 79, pp. 34-35). Noonan conducted his on-site investigation on April 28, 2017, three days after the fire took place. (Dkt. No. 67-8, p. 2). During his investigation, Noonan interviewed Lem, reviewed Lentini’s deposition, observed the two printers, and took

photos of the printers and the cubicle where the fire took place. (Dkt. No. 79, pp. 37-40, 43; Dkt. No. 67-8, pp. 15-19). Based on all the evidence he observed, Noonan concluded the fire originated within the 4250n printer. Matthew Elliott, a certified fire and explosion investigator, serves as the plaintiffs’ electrical engineering expert. (Dkt. No. 67-13, p. 11). Based on multiple examinations of the damaged

printers, tests performed on exemplar HP 4250 series printers, additional research, and a review of available testimony and other court filings (including Noonan’s report), Elliott concluded that a fault within the 4250n printer’s power supply, namely in and around the printed circuit board (or “PCB”), resulted in an “electrical arcing” event within the 4250n printer that then caused the fire.3 (Dkt. No. 67-13, pp. 3-9). On his way to that conclusion, Elliott determined that the p3015 printer and its power cord sustained damage from an external “fire attack,” rejecting the theory that any part of the p3015 printer, including its power cord, was the cause of the fire. (Dkt. No. 67-13, pp. 8-9). Finally, although Elliott concluded that some fault related to the

4250n printer’s PCB caused the fire, the degree of damage to the circuit board rendered it impossible to identify the exact cause. (Dkt. No. 67-13, p. 9). The defendants offer a competing theory of the fire based on the reports and testimony of their expert witnesses. In short,

3 “Electrical arcing” occurs when an electric current jumps a gap in a circuit, an event that can produce extreme heat and cause electrical fires. Tanner Walker, What is an Electric Arc?, FIRETRACE: FIRE PROTECTION BLOG (May 14, 2019), https://www.firetrace.com/fire-protection-blog/arcing-the-leading-cause-of- electrical-fires. the defendants argue the fire was caused by an electrical arcing event in the power cord of the p3015 printer, which then spread to consume significant portions of the 4250n printer. The defendants

theorize that the power cord of the p3015 printer had previously sustained mechanical damage, and that this mechanical damage created conditions that could support the type of electrical arcing capable of starting a fire. (Dkt. No. 67-11, p. 20).

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