The Custard Hut Franchise LLC V H & J Jawad LLC

CourtDistrict Court, E.D. Michigan
DecidedOctober 11, 2023
Docket2:21-cv-12099
StatusUnknown

This text of The Custard Hut Franchise LLC V H & J Jawad LLC (The Custard Hut Franchise LLC V H & J Jawad LLC) is published on Counsel Stack Legal Research, covering District Court, E.D. Michigan primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
The Custard Hut Franchise LLC V H & J Jawad LLC, (E.D. Mich. 2023).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF MICHIGAN SOUTHERN DIVISION

THE CUSTARD HUT FRANCHISE LLC,

Plaintiff, Case Number 21-12099 v. Honorable David M. Lawson

H & J JAWAD LLC d/b/a THE CUSTARD COMPANY, THE CUSTARD COMPANY — AMOCO LLC, and THE CUSTARD COMPANY — HEIGHTS LLC,

Defendants. ________________________________________/

OPINION AND ORDER DENYING DEFENDANTS’ MOTION TO AMEND AFFIRMATIVE DEFENSES The dispute in this case involves two company groups with stores in southeast Michigan that sell frozen custard. The plaintiff, which operates stores under the name “The Custard Hut” alleges among other things that the defendants — three limited liability companies owned by , Jamal Jawad — which operate stores under the name “The Custard Company,” engage in unfair competition by infringing its trademark and trade dress in violation of federal law, and that they violated the federal Anticybersquatting statute, violated Michigan’s Consumer Protection Act (MCPA) by registering two domain names containing the term “custard hut,” and committed unfair competition under the common law. The case is scheduled for a jury trial to begin on December 12, 2023. The defendants, represented by new attorneys, have moved for leave to add an affirmative defense directed to the MCPA count. The plaintiffs oppose the motion. The Court heard argument in open court on October 10, 2023. Because the amendment would be untimely, the defendants have not shown good cause for the late pleading amendment, and the proposed affirmative defense lacks merit, the motion will be denied. I. The Custard Hut has operated in Dearborn Heights, Michigan, since 1979. SCZ, LLC, a company owned by Zahra Saad, purchased “The Custard Hut” trademark and goodwill from the former owners in 2013. SCZ, LLC later assigned the “The Custard Hut” trademark to the plaintiff, The Custard Hut Franchise, LLC (which Zahra Saad also owns), in June 2018. There presently

are three Custard Hut stores in the metropolitan Detroit area, all of which are owned by SCZ, LLC, or by M&M Saad, LLC, which is owned in turn by Zahra Saad’s husband, Michael Saad, and his cousin, Mohamed Michael Saad. Defendant The Custard Company has operated in Dearborn, Michigan, since July 2019. Michael Saad’s cousin, Jamal Jawad, owns defendant H&J Jawad, LLC, which in turn owns The Custard Company’s Dearborn store and the other limited liability companies named as defendants: The Custard Company —Amoco LLC (the “Amoco LLC”), which formerly planned to open a Custard Company store in Dearborn; and The Custard Company — Heights LLC, which operates a Custard Company store in Dearborn Heights. After exhibiting confusion regarding the

relationships between himself and the various Custard Company entities at issue in this litigation, Jawad testified that he personally owns the rights to “The Custard Company” and permitted the defendants to use the name. The instant dispute originated in July 2019. When Jawad planned to open a pizzeria in Dearborn earlier that year, Michael Saad proposed that he open a Custard Hut location instead. After some negotiation, the cousins orally agreed that Jawad would operate the store as a franchise of the plaintiff. Although parties never drafted a formal franchise agreement, Jawad began training at The Custard Hut in Dearborn Heights while building out a Custard Hut location in Dearborn. Between March and July 2019, Jawad worked at The Custard Hut learning how to make and fill ice cream cones and order supplies. He also completed renovations on his Dearborn location to comply with the plaintiff’s design specifications, including painting the store pink, white, and black; installing counters and equipment in particular places; and putting up exterior signs, one bearing the name “The Custard Hut” in chain-letter script, and one bearing the words “Home of the Waffle Sandwich” on a picture of a cone.

At some point, Zahra Saad began to have misgivings about Jawad operating a Custard Hut location. For that reason, Michael Saad informed Jawad on or around July 15, 2019 that, for the sake of their friendship, it would be better if Jawad did not proceed with the franchise. Michael testified that he and Jawad spoke by phone, that Jawad sounded relieved, that he offered to buy back any unwanted equipment from Jawad, and that Jawad said that he planned instead to open an ice cream shop, not a custard shop. Jawad testified that Michael simply sent him a text, and that he responded, “No problem.” According to Zahra Saad, on or about July 16, 2019, Zahra began receiving congratulatory messages from friends regarding a Custard Hut opening in Dearborn. Concerned, Zahra went to

Jawad’s Dearborn store, which she found to be open for business selling frozen custard. She expressed her unhappiness to Jawad, who agreed to take down his Custard Hut signs, and, according to Zahra, also agreed to paint his walls and not to sell waffle sandwiches. Jawad told the story of that day somewhat differently. He explained that he and his father were doing work in the store when passersby asked if they were open, so they spontaneously decided to give away or sell the perishable product he had stocked before he agreed not to operate as a Custard Hut franchise. Jawad testified that he told any customers who asked that the store was not yet officially open and was changing its name to The Custard Company. He stated that he apologized to Zahra “a hundred times” for appearing to operate under the name The Custard Hut and offered her all of the proceeds from the register, which totaled somewhere between $75 and $300. Jawad removed or covered up the Custard Hut signs the next day, and Zahra Saad later bought back the signs. On or about July 21, 2019, Jawad officially opened his Dearborn store as The Custard Company. Before opening, he had banners with the name “The Custard Company” installed on the outside of the building, which he eventually replaced with a permanent sign spelling out “The

Custard Co.” in a pink sans-serif font. Neither Zahra nor Michael Saad objected to Jawad using that name at the time. Jawad swore in a declaration that he informed Michael on or about July 19, 2019 that he intended to open a custard store under the name. Jawad has continued to operate a Custard Company store at the Dearborn location since July 2019. He has made changes to the store’s interior and uses colors besides pink, white, and, black in his products and marketing. Although The Custard Company initially did not sell waffle ice cream sandwiches, after receiving several requests from customers, it formally added “Wowffles” to its menu in March 2020. The Custard Company since has built a large online following, including through a TikTok account that boasts more than 270,000 followers and has

earned more than 8 million likes. It has expended significant resources advertising its business by building up its social media accounts, promoting the company online, sending coupons to local customers, and buying ad space at Pistons games. A second Custard Company store opened during the summer of 2022 in Dearborn Heights. The Dearborn Heights store is owned by The Custard Company — Heights, LLC (the “Heights LLC”), an entity Jawad in turn owns with a business partner, Mo Baydoun. The Amoco LLC defendant, however, never opened the planned Custard Company store in Dearborn. Because The Custard Hut primarily markets its business through social media, Zahra Saad stopped using “thecustardhut.com” domain name in 2014, shortly after purchasing the company. The plaintiff never has used any other website. On November 27, 2020, an employee of H&J Jawad, Karim Kadouh, bought the domain name “thecustardhut.com.” Kadouh registered the site in March 2021. In June 2021, Michael Saad tried to make an email address using the domain name “thecustardhut.com” and learned that the name already was registered.

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