The Boston Consulting Group, Inc. v. NCR Corporation

District Court, S.D. New York·Decided September 24, 2020·No. 1:19-cv-10156·Unknown

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK ------------------------------------------------------------ X BOSTON CONSULTING GROUP, INC., : Plaintiff / Counterclaim Defendant, : : 19 Civ. 10156 (LGS) -against- : : OPINION AND ORDER NCR CORPORATION, : Defendant / Counterclaim Plaintiff. : ------------------------------------------------------------ X

LORNA G. SCHOFIELD, District Judge: Defendant / Counterclaim Plaintiff NCR Corporation (“NCR”) asserts four counterclaims against Plaintiff / Counterclaim Defendant Boston Consulting Group (“BCG”). The Counterclaims allege that, by entering into a clandestine quid pro quo arrangement with NCR’s former Chief Operating Officer (“COO”) and engaging in other acts of corporate sabotage, BCG breached its obligations to NCR created by the mutually agreed upon Statement of Work (“SOW”). NCR asserts the following counterclaims: (1) breach of fiduciary duty; (2) aiding and abetting the breach of fiduciary duty; (3) breach of contract; and (4) breach of the implied covenant of good faith and fair dealing. BCG moves to dismiss the counterclaims under Federal Rule of Civil Procedure (“FRCP”) 12(b)(6). For the reasons stated herein, BCG’s motion is granted in part and denied in part. I. BACKGROUND The following facts are drawn from the Answer and Counterclaims and are accepted as true only for purposes of this motion. The facts are construed, and all reasonable inferences are drawn, in favor of NCR as the non-moving party. See Trs. of Upstate N.Y. Eng’rs Pension Fund v. Ivy Asset Mgmt., 843 F.3d 561, 588 (2d Cir. 2016), cert. denied, 137 S. Ct. 2279 (2017). BCG is a management consulting firm, incorporated in Massachusetts with its principal place of business in Boston, Massachusetts, offering expert consulting services in a broad range of industries. NCR is a software, hardware and services provider, incorporated in Maryland with its principal place of business in Atlanta, Georgia, that produces automated teller machines and

point of sale hardware and software solutions. In early 2016, due to the declining health of Bill Nuti (“Mr. Nuti”), NCR’s then Chief Executive Officer (“CEO”), NCR conducted a search for candidates who could potentially succeed to the role of CEO. On September 21, 2016, NCR announced that Mark Benjamin (“Mr. Benjamin”) would join the company as President and COO with the hope that Mr. Benjamin would ultimately prove himself able to succeed Mr. Nuti as CEO. Mr. Benjamin had previously served as President of Automatic Data Processing, LLC’s Enterprise Solutions division where he developed a relationship with Jeff Kotzen (“Mr. Kotzen”), Managing Director and Senior Partner at BCG. Soon after he joined NCR, Mr. Benjamin engaged BCG and Mr. Kotzen to “sell” BCG a

lucrative project at NCR with the promise of paying BCG a large “discretionary bonus” in exchange for BCG and Mr. Kotzen assisting to accelerate Mr. Benjamin’s ascent to the role of CEO. The Counterclaims allege that Mr. Benjamin and Mr. Kotzen worked together to expedite NCR’s review of BCG’s project, known as “Mission One,” and that they sought to minimize or eliminate contrary voices. The resulting SOW was unduly favorable to BCG with minimal details on deliverables and a compensation structure that would richly reward BCG regardless of whether it brought incremental value to NCR. Mr. Kotzen and Mr. Benjamin subsequently worked together on a BCG presentation to the NCR Board. At the presentation, BCG criticized Mr. Nuti’s style of leadership and recommended that Mr. Benjamin be immediately elevated to CEO. The meeting resulted in increased scrutiny of Mr. Benjamin and BCG’s engagement. When the NCR Board decided to conduct a 360-feedback performance review of Mr. Benjamin, he turned to Mr. Kotzen for help securing alternate employment. On March 2, 2018, Mr. Benjamin presented to the NCR Board

on the status of Mission One and the specifics underlying BCG’s calculation of $1 billion net present value for Mission One. At this meeting, Mr. Benjamin delivered an ultimatum that he be made CEO of the company immediately or he would leave. On March 22, 2018, Mr. Benjamin left NCR to become the new CEO of Nuance Communications (“Nuance”). In late March, 2018, Mr. Nuti resigned from NCR for health reasons and NCR hired a new CEO, COO and Chief Financial Officer. The newly hired executives clashed with BCG over the calculation of adjusted gross margin and adjusted gross margin improvement (a basis for assessing BCG’s fees), business strategy and re-assessment of margin improvement targets for the Services business. Eventually, NCR refused to pay BCG’s fees, and this litigation ensued. BCG commenced this action in November, 2019, alleging that NCR had breached the

SOW by failing to pay at least $1,470,000 in fees. NCR answered and asserted four counterclaims against BCG, which are the subject of this motion. II. STANDARD FRCP 13 governs counterclaims and crossclaims against parties already in an action. A motion to dismiss a counterclaim is evaluated under the same standard as a motion to dismiss a claim in the complaint. See GEOMC Co. v. Calmare Therapeutics Inc., 918 F.3d 92, 101 (2d Cir. 2019) (finding that counterclaims may be evaluated by the district court for legal sufficiency after being properly challenged in a FRCP 12(b)(6) motion). On a motion to dismiss, a court accepts as true all well-pleaded factual allegations and draws all reasonable inference in favor of the non-moving party, Trs. of Upstate N.Y. Eng’rs Pension Fund, 843 F.3d at 556, but gives “no effect to legal conclusions couched as factual allegations,” Stadnick v. Vivint Solar, Inc., 861 F.3d 31, 35 (2d Cir. 2017). To withstand a

motion to dismiss, a pleading “must contain sufficient factual matter, accepted as true, to ‘state a claim to relief that is plausible on its face.’” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (quoting Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007)). “Threadbare recitals of the elements of a cause of action, supported by mere conclusory statements, do not suffice.” Id. “In determining the adequacy of the complaint, the court may consider any written instrument attached to the complaint as an exhibit or incorporated in the complaint by reference, as well as documents upon which the complaint relies and which are integral to the complaint.” Subaru Distribs. Corp. v. Subaru of Am., Inc., 425 F.3d 119, 122 (2d Cir. 2005); accord Axiom Inv. Advisors, LLC v. Deutsche Bank AG, 234 F. Supp. 3d 526, 532-33 (S.D.N.Y. 2017). “A federal court sitting in diversity jurisdiction applies the choice of law rules of the

forum state.” AEI Life LLC v. Lincoln Benefit Life Co., 892 F.3d 126, 132 (2d Cir. 2018). “New York choice-of-law rules also require[] the court to honor the parties’ choice [of law provision] insofar as matters of substance are concerned, so long as fundamental policies of New York law are not thereby violated.” Bank of New York v. Yugoimpact, 745 F.3d 599, 609 (2d Cir. 2014) (quotation marks omitted) (alteration in original).

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