Thakkar v. Ocwen Loan Servicing, LLC

CourtDistrict Court, N.D. Illinois
DecidedMay 17, 2019
Docket1:15-cv-10109
StatusUnknown

This text of Thakkar v. Ocwen Loan Servicing, LLC (Thakkar v. Ocwen Loan Servicing, LLC) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Thakkar v. Ocwen Loan Servicing, LLC, (N.D. Ill. 2019).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION NIRAV THAKKAR, ) ) Plaintiff, ) ) v. ) No. 15 CV 10109 ) OCWEN LOAN SERVICING, LLC, Judge John J. Tharp, Jr. ) ALTISOURCE SOLUTIONS, INC., ) BAXOL PROPERTIES, LLC, and ) LAUDAN PROPERTIES, LLC, ) ) Defendants. ------------------------------------------------------------------------------------------------------------------ OCWEN LOAN SERVICING, LLC, ) ALTISOURCE SOLUTIONS, INC., ) BAXOL PROPERTIES, LLC, and ) LAUDAN PROPERTIES, LLC, ) ) Third-Party Plaintiffs, ) ) v. ) ) GREEN GROUP CORP., ) ) Third-Party Defendant. MEMORANDUM OPINION AND ORDER Plaintiff Nirav Thakkar alleges that in October 2013, while he was not home, agents of the defendants broke into the house he was renting from his uncle, changed the locks, rummaged throughout the house, and removed his personal property. Thakkar, who before this incident had already had several previous disputes with the company servicing the mortgage on the property, defendant Ocwen Loan Servicing (“Ocwen”), became so fed up with Ocwen that he purchased the property outright in December 2013. Yet even after he bought the property, his troubles with Ocwen were not over. In early January 2014, his house was broken into a second time. Both times, this entry was carried out by individuals working for third-party defendant Green Group Corp. (“Green Group”), at the direction of Ocwen, through several intermediaries. Thakkar alleges that the second time, too, the locks were changed, the house was ransacked, and his personal property was taken. Thakkar responded by bringing this lawsuit against Ocwen, as well as against defendants

Altisource Solutions, Inc. (“Altisource”), Baxol Properties, LLC (“Baxol”), and Laudan Properties, LLC (“Laudan”), raising a variety of state-law claims. These four defendants, in turn, have filed third-party complaints against Green Group. All four defendants have filed motions for summary judgment or partial summary judgment against Thakkar. In addition, Green Group has filed a motion for partial summary judgment against Ocwen, Altisource, Baxol, and Laudan. For the reasons set forth below, all of these motions are denied. BACKGROUND In 2006, Thakkar’s uncle Viresh Thakkar purchased a piece of property located on Danbury Drive in Naperville, Illinois. The uncle took out a mortgage in order to buy the property, and bought it with the intent that his nephew would live there. Beginning in 2007, the younger Thakkar

effectively rented the house from his uncle; he paid the mortgage directly, along with the property taxes and utilities. Prior to February 2013, the mortgage on the Danbury Drive property was serviced by GMAC Mortgage Company. When GMAC went out of business in February, Ocwen began servicing the loan. Thakkar alleges that at that time, the loan was not in default. He claims, however, that immediately after the transfer, he began receiving letters alleging that money was owed for “late” payments. First Am. Compl. at Law (“Am. Compl.”) ¶¶ 70-71, ECF No. 88. He says that he regularly spoke with Ocwen representatives to dispute the late fees and seek a resolution over the course of 2013, but that Ocwen continued to claim that the loan was in default, and no such resolution was reached. See id. ¶ 73. In September 2013, the loan was identified in Ocwen’s system as being more than forty- five days delinquent. See Ocwen Loan Servicing, LLC’s Statement of Material Facts Pursuant to Local Rule 56.1 and This Ct.’s Standing Order (“Ocwen’s Facts”) ¶ 46, ECF No. 237. This

triggered a property preservation referral through an electronic system called Vendor Management Services (“VMS”) operated by Altisource. Altisource is a company that provides “property preservation” services on behalf of mortgage servicers. It used VMS to communicate with both mortgage servicers like Ocwen and vendors such as Baxol and Laudan. After the referral was triggered, Altisource issued a work order to Laudan through VMS for an exterior inspection and occupancy determination. Laudan’s contractor, Joe Stewart, conducted an exterior inspection of the Naperville property, and Laudan completed an inspection report that described the property as vacant. Id. ¶ 47. What happened next is disputed. According to Ocwen, after it received Laudan’s report

that the property was vacant, Ocwen mailed a letter to Thakkar on September 20, 2013. The letter stated that a recent inspection had indicated that the property was vacant, and required Thakkar to complete a return letter or call in order to confirm that it was not. See id. ¶ 48. Thakkar, however, denies ever seeing the letter in question, and asserts that Ocwen cannot prove that the letter was ever sent. See Pl.’s Local Rule 56.1(b)(3) Resp. to Def. Ocwen’s Statement of Undisputed Material Facts ¶ 48, ECF No. 277. In either case, no response was received, and so a work order was generated for Altisource to secure and winterize the purportedly vacant property. Altisource then issued a work order to Baxol ordering it to secure and winterize the property; Baxol, in turn, assigned the work order to its contractor Green Group. On October 8, 2013, Green Group executed this work order.1 Thakkar was not at home. Green Group entered the house, changed the locks, conducted an interior inspection, and shut off the water. See Def. Baxol Properties, LLC’s Statement of Undisputed Material Facts (“Baxol’s Facts”) ¶ 43, ECF No. 246. Thakkar also alleges that the house was ransacked, and that his personal property was rummaged through and thrown throughout the house. See Am. Compl. ¶ 91. He

claims that more than $20,000 of his personal property went missing from the house, including cash, financial documents, watches, and electronics, along with his prescription medication. Id. ¶¶ 92-93. Upon learning of this event, Thakkar made a complaint to the Naperville Police Department in which he claimed that he had been the victim of a burglary and that his personal property, including about $6,000 in cash, had been stolen. According to Ocwen, shortly thereafter, on October 16, 2013, the account fell into default again when Thakkar and his uncle failed to make an installment payment for October 2013. See Ocwen’s Facts ¶ 58. Thakkar, for his part, disputes that the account was in default at this stage (or any other). In any event, a similar series of events followed. Because the account was listed as

being in default in Ocwen’s system, an order was again automated for another inspection of the property to determine its occupancy status. Altisource again assigned the work order to Laudan, and Laudan or its contractor conducted two more exterior property inspections in which it again determined that the property was vacant. Thakkar paid off the mortgage in full and purchased the property outright on December 23, 2013. See ECF No. 299-12. Ocwen processed this payment on December 26. For reasons that

1 The day before, on October 7, Thakkar made a payment that was applied toward the June, July, August, and September installments for the loan. Under Ocwen’s accounting, this brought the loan current, as Thakkar (or his uncle) had a fifteen-day grace period to pay the October installment. Baxol had already directed Green Group to secure the property before this payment was made, however. See Ocwen’s Facts ¶¶ 53-54. remain unclear, however, there was a delay in processing this payment information in Altisource’s electronic systems. Due to the previous inspections purporting to show that the property was vacant, Altisource issued a work order to Baxol on December 31 to secure the property, and Baxol in turn assigned it again to Green Group. Once again, on or around January 2, 2014, Green Group entered the property, changed the locks, and conducted an interior inspection. Thakkar alleges that

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Thakkar v. Ocwen Loan Servicing, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/thakkar-v-ocwen-loan-servicing-llc-ilnd-2019.