Thacker v. HSBC

CourtDistrict Court, S.D. New York
DecidedApril 24, 2023
Docket1:22-cv-07120
StatusUnknown

This text of Thacker v. HSBC (Thacker v. HSBC) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Thacker v. HSBC, (S.D.N.Y. 2023).

Opinion

UNITED STATES DISTRICT COURT ELECTRONICALLY FILED DOC #: _________________ SOUTHERN DISTRICT OF NEW YORK DATE FILED: 4/24/2023 ---------------------------------------------------------------- X MONIQUE THACKER, : : Plaintiff, : : 1:22-cv-7120-GHW -against- : : MEMORANDUM OPINION HSBC BANK USA, N.A., : AND ORDER : Defendant. : --------------------------------------------------------------- X

GREGORY H. WOODS, United States District Judge:

I. INTRODUCTION Plaintiff Monique Thacker is a long-time employee of Defendant HSBC Bank USA, N.A. But in this lawsuit, Ms. Thacker alleges that over the last several years, HSBC engaged in multiple instances of illegal conduct. First, Ms. Thacker claims that HSBC discriminated against her because of her national origin by—among other things—failing to promote her despite her qualifications. Second, she alleges that HSBC illegally retaliated against her after she internally reported incidents of regulatory noncompliance. HSBC denies her claims and has moved to dismiss the case. Because Ms. Thacker has pleaded sufficient facts to plausibly suggest that she was not promoted to at least one position because of her national origin, but has not pleaded facts that sufficiently allege that she suffered any retaliatory actions because of her internal complaints, HSBC’s motion to dismiss is GRANTED IN PART. I. BACKGROUND

A. Facts1 Plaintiff Monique Thacker, an Indian woman, was hired by HSBC in the role of Chief Administrative Officer in January 2013. Dkt. No. 23 (“FAC”) ¶ 5. For years, Ms. Thacker’s tenure was marked by strong achievement and positive reviews. Two months into her time at HSBC, for instance, she was appointed President of HSBC Insurance Agency, and was made responsible for two teams (Principal Review Desk and Wealth Supervisors). Id. ¶¶ 6–7. From 2015 onward, moreover, Ms. Thacker was made responsible for leading remediations, audits, and exams. Id. ¶ 8. And her performance reviews from her hiring until 2019 were either “Outstanding” or “Top.” Id. ¶¶ 9, 13.2 But Ms. Thacker’s relationship with HSBC began to sour in 2019. In April of that year, she was “verbally assaulted” by HSBC’s Head of Retail Banking and Wealth Management Pablo Sanchez. Id. ¶ 12. Sometime later in 2019, without explanation, she was given a “Strong” performance rating—lower than “Outstanding” or “Top”—for the first time. Id. ¶ 13. And while she was appointed interim Business Execution and Transformation Head (a revised title for the position of Chief Administrative Officer) in September 2020, id. ¶ 14, shortly thereafter, she was turned down for a promotion. Specifically, after Ms. Thacker interviewed for the position of Wealth Chief of Staff in December 2020, a white female named Jennifer Yungbluth was appointed instead.

Id. ¶¶ 17–18. Ms. Yungbluth was selected even though Ms. Thacker’s qualifications for the role were much stronger than Ms. Yungbluth’s: While Ms. Yungbluth had no wealth management,

1 Unless otherwise noted, the facts are taken from the complaint and are accepted as true for the purposes of this motion. See Chambers v. Time Warner, Inc., 282 F.3d 147, 152 (2d Cir. 2002). However, “the tenet that a court must accept as true all of the allegations contained in a complaint is inapplicable to legal conclusions.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009). 2 Though Ms. Thacker’s pleading does not explicitly say so, the Court infers that these are the highest rankings one can receive in HSBC’s review system. See Burch v. Pioneer Credit Recovery, Inc., 551 F.3d 122, 124 (2d Cir. 2008) (per curiam) (noting that Courts must draw all reasonable inferences at the motion-to-dismiss stage in favor of the non-movant— here, Ms. Thacker). private banking, sales management, business performance, business management, workforce planning, strategy, major business transformation, or large-scale project management experience, Ms. Thacker had between twenty and twenty-five years of experience in each of these areas. Id. ¶ 19. Moreover, Ms. Yungbluth had no professional licenses while Ms. Thacker had ten, and Ms. Yungbluth had only worked in banking for seven years while Ms. Thacker had twenty-five years in the industry under her belt. Id. All of this experience, Ms. Thacker states, was critical for success in

the Wealth Chief of Staff role. Id. ¶ 20. In February 2021, meanwhile, Ms. Thacker’s title changed from “Chief Administrative Officer” to “Head of Wealth Administration, HSBC Securities” and she was told—without additional explanation—that she could no longer use the word “Chief” in her title. Id. ¶ 22. After Ms. Thacker assumed responsibility for the company’s Wealth Management Financial Consultant Compensation redesign initiative in March 2021 and its High Net Worth Supervisor Team in April 2021, id. ¶¶ 23–24, an individual named Mark Pittsey attempted to secure a pay increase for her from Mr. Sanchez. Id. ¶ 25.3 But Mr. Sanchez allegedly responded by saying “f*** that” and denied Ms. Thacker the full increase in pay despite her additional responsibilities. Id. In July 2021, the Wealth Chief of Staff role opened again following Ms. Yungbluth’s resignation. Id. ¶ 26. A colleague recommended that Ms. Thacker not reapply for the position, so she chose not to do so. Id. A white male was eventually hired for the position, despite the fact that

he had limited qualifications. Id. ¶¶ 26–28. In August 2021, Ms. Thacker applied and interviewed for the role of Wealth and Personal Banking Chief of Staff role at HSBC, but, again, a white male was appointed instead. Id. ¶¶ 29–31.

3 The Court understands Mr. Pittsey to be Ms. Thacker’s manager or supervisor, although the complaint does not specify his role. From June 2021–June 2022, Ms. Thacker raised concerns about a series of what she calls “serious regulatory violations” to HSBC management. Id. ¶¶ 35–36. And from February–July 2022, Ms. Thacker alleges that she experienced a variety of adverse consequences that she traces to “her national origin and because she raised concerns about serious compliance and regulatory issues.” Id. ¶¶ 37–38. Ms. Thacker also alleges that at some point during her employment with HSBC, a senior HR manager exclaimed to Ms. Thacker “you’re dark” during a meeting. Id. ¶ 33.

B. Procedural History Ms. Thacker filed her initial complaint in New York State Court on August 19, 2022. Dkt. No. 1 Ex. 1. HSBC removed the case to this Court on August 20, 2022. Dkt. No. 1. Plaintiff filed her amended complaint, which is the active complaint for the purposes of this motion, on October 14, 2022. Dkt. No. 23 (“FAC”). HSBC filed its motion to dismiss on November 7, 2022. Dkt. No. 29 (motion); Dkt. No. 30 (memorandum in support, or “Def’s Mem.”). That motion is fully briefed. Dkt. No. 34 (“Pl’s Opp.”); Dkt. No. 35 (“Reply”). II. LEGAL STANDARD

“To survive a motion to dismiss, a complaint must contain sufficient factual matter, accepted as true, to ‘state a claim to relief that is plausible on its face.’” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (quoting Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007)). “A claim has facial plausibility when the plaintiff pleads factual content that allows the court to draw the reasonable inference that the defendant is liable for the misconduct alleged.” Id. (citing Twombly, 550 U.S. at 556).

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Thacker v. HSBC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/thacker-v-hsbc-nysd-2023.