Texas Mutual Insurance Company & Gloria Williams v. Palmer, Jeff

CourtCourt of Appeals of Texas
DecidedAugust 29, 2014
Docket05-12-00893-CV
StatusPublished

This text of Texas Mutual Insurance Company & Gloria Williams v. Palmer, Jeff (Texas Mutual Insurance Company & Gloria Williams v. Palmer, Jeff) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Texas Mutual Insurance Company & Gloria Williams v. Palmer, Jeff, (Tex. Ct. App. 2014).

Opinion

Reversed and Rendered and Opinion Filed August 29, 2014

S In The Court of Appeals Fifth District of Texas at Dallas No. 05-12-00893-CV

TEXAS MUTUAL INSURANCE COMPANY & GLORIA WILLIAMS, Appellants V. JEFF PALMER, Appellee

On Appeal from the 95th Judicial District Court Dallas County, Texas Trial Court Cause No. DC-07-08017-D

MEMORANDUM OPINION Before Justices Bridges, Lang, and Fillmore Opinion by Justice Bridges Texas Mutual Insurance Company (TMIC) and Gloria Williams appeal the trial court’s

judgment awarding Jeff Palmer damages under Texas Insurance Code § 541.061. In three points

of error, TMIC and Williams argue the trial court erred in entering judgment for Palmer because

(1) an extent of injury dispute is not a misrepresentation of a workers’ compensation insurance

policy, (2) the section 541.061 cause of action was not pleaded or tried by consent, and (3) no

damages are recoverable. We reverse and render judgment that Palmer take nothing on his

claims.

This is a workers’ compensation insurance bad-faith lawsuit brought by Palmer against

TMIC and Williams, a claims adjuster for TMIC. Palmer was a former employee of Barsh

Company, where he was a carpenter. On January 5, 2006, Palmer was at work, delivering playground equipment and putting concrete into the ground, when he felt a catch in his back and

left work early for the day. On the night of the incident, Palmer went to the Province Health

Center emergency room and complained of lower back pain. Palmer was told he had a slipped

disc in his back. The injury was timely reported and referred for workers’ compensation benefits

to TMIC, the insurance carrier holding the policy of workers’ compensation insurance covering

Palmer’s claim. The claim was then assigned to licensed claim adjuster Williams. Williams’s

job was to manage the claim until Palmer could return to work. She also had an obligation to

investigate other areas of the claim and pay his benefits.

On January 11, 2006, Palmer met with Dr. Hatley, who took some x-rays. Several days

later, an MRI was performed which showed disc herniations and nerve impingement at L4-5 and

L5-S1. The report also showed a history of back pain and mild disc bulges at L3-4 and L2-3.

On January 17, 2006, it was determined that the claim was compensable, and Palmer began to

receive temporary income and medical benefits. The next day, Dr. Hatley referred Palmer to Dr.

Lewin, a neurosurgeon, who met with Palmer on February 13, 2006. At the meeting, Dr. Lewin

noted he thought Palmer needed surgery at both levels. As a result, he requested

preauthorization for a left L4-5 and L5-S1 laminectomy and discectomy at Province Health

Center.

A few days later, TMIC’s preauthorization department approved the surgery as

reasonable and necessary to treat Palmer’s injuries. However, on the same day, Williams also

filed an “extent of injury” dispute. The notice of the dispute stated “TMIC is disputing

entitlement to the herniated disk as not related to the sprain/strain of the lumbar spine. The

carrier accepts an aggravation to the preexisting degenerative disc disease.” The notice was

faxed to the Division of Workers’ Compensation.

–2– For the next several months, the parties disputed whether Dr. Lewin would be

compensated by TMIC for the surgery because of the extent of injury dispute. Dr. Lewin noted

that he was not going to perform surgery until the dispute was resolved. Dr. Lewin’s nurse, Joy

Scott, also testified it was the policy of the office that a surgery would not be performed until

disputes were settled unless it was considered an emergency. On the other hand, TMIC argued

Dr. Lewin had an unqualified pre-authorization approval to perform the surgery, and the filing of

the preauthorization preserved Texas Mutual’s right to contest the extent of injury for future

treatment and impairment. During the dispute, the Division of Workers’ Compensation assigned

an independent doctor, Dr. Hilliard, to examine Palmer in order to determine the extent of his

injury. Dr. Hilliard evaluated Palmer and informed TMIC he agreed surgical intervention was

necessary and that, in his opinion, the disc herniation was causally related to the compensable

injury.

Palmer also retained counsel during the dispute to help resolve the situation. Palmer’s

counsel set up a benefit review conference, which was held on May 18, 2006. As a result of the

conference, Palmer’s attorney, Nick Morgan, wrote a letter to Dr. Lewin that stated:

If you will review the pre-authorization from Texas Mutual dated February 17, 2006, you will note that it pre-authorizes the procedures that you requested. You will also note that there is something ‘missing’ from that pre-authorization: There is no ‘qualifier’ that this pre-authorization is contingent upon resolution of Mr. Palmer’s extent of injury/compensability dispute.

In the letter, Morgan also suggested that Dr. Lewin seek an extension of the pre-authorization

that was expired in order to perform the surgery. After receiving the letter, Dr. Lewin’s office

communicated to Morgan that the surgery would still not be performed because of the

uncertainty of the dispute. A second benefit review conference was held on June 21, 2006,

where the parties entered into a benefit dispute agreement. The parties agreed that the

compensable injury on January 5, 2006 extended to the disc involvement at L4-5 and L5-S1 and

–3– did not extend to L2-3 or L3-4. On July 5, 2006, the surgery was performed. TMIC paid for the

surgery as well as post-surgical care, physical therapy, and pain management. After Palmer

reached his maximum medical improvement, TMIC paid him $267.25 per week for fifteen

weeks.

Palmer filed this case on June 30, 2007 after the payments ended and alleged that TMIC’s

dispute was a breach of the common law duty of good faith and fair dealing, the insurance code,

and the Texas Deceptive Trade Practices Act (DTPA). TMIC filed special exceptions arguing

that all of Palmer’s causes of action under the insurance code should be stricken, relying on

Texas Mutual Insurance Co. v. Ruttiger, 381 S.W.3d 430, (Tex. 2011). In Ruttiger, the Texas

Supreme Court held a dispute over whether a worker’s claim was covered under workers’

compensation does not constitute a misrepresentation under section 541.061 of the insurance

code. In response, the trial court struck Palmer’s claims for violation of the insurance code.

Palmer amended his petition to plead only a breach of the common law duty of good faith and

fair dealing and DTPA unconscionable acts. Even though Palmer did not allege a breach of the

insurance code in his amended petition, he requested and the trial court submitted a jury charge

that included the causes of actions contained in Palmer’s amended petition, as well as questions

on the insurance code sections 541.060 (unfair settlement practices) and 541.061

(misrepresentation of insurance policy). TMIC objected to the jury charge because Ruttiger

precluded the insurance code questions, no evidence supported them, and they were not pleaded

or tried by consent. TMIC’s objections to the questions regarding the insurance code are as

follows:

No evidence supports the submission of Texas Insurance Code Misrepresentation questions. Tex. Ins.

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Texas Mutual Insurance Company & Gloria Williams v. Palmer, Jeff, Counsel Stack Legal Research, https://law.counselstack.com/opinion/texas-mutual-insurance-company-gloria-williams-v-p-texapp-2014.