Texas Health Enterprises, Inc. v. Gentry

787 S.W.2d 604, 1990 WL 37480
CourtCourt of Appeals of Texas
DecidedMay 2, 1990
Docket08-89-00227-CV
StatusPublished
Cited by4 cases

This text of 787 S.W.2d 604 (Texas Health Enterprises, Inc. v. Gentry) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Texas Health Enterprises, Inc. v. Gentry, 787 S.W.2d 604, 1990 WL 37480 (Tex. Ct. App. 1990).

Opinion

OPINION

FULLER, Justice.

An employee of a nursing home recovered judgment against the nursing home for injuries incurred on the job. We affirm in part and reverse and render in part.

FACTS

Appellee, Sharon Gentry, had worked for the Appellant nursing home for less than one month when on May 6, 1988, she claimed injury to her back while assisting one of the patients. She did not initially think the injury was severe and continued to work, finishing her shift at 10:30 p.m. The pain continued and she went to the emergency room of a local hospital some time after midnight. She was diagnosed as having “muscular low back strain” and was prescribed a pain reliever, rest, heat and limitation of activity. A job related treatment report by the examining physician authorized her immediate return to work, but with only light duty for the next two days. Appellee reported her injury the next day to Deerings and was placed on light duty for two days.

Sharon Gentry then tried to make an appointment with Dr. Zeeck, who had previously treated her for a 1985 back injury. Appellee could not obtain an immediate appointment and then she unsuccessfully sought an appointment with Dr. Martinez. As a result, Appellee then made an appointment with Dr. Driscoll for May 10 and notified Deerings of the appointment. Ap-pellee’s supervisor advised her that she must see Dr. Zeeck or Deerings would not pay her medical expenses. Appellee refused and kept her appointment with Dr. Driscoll. As a consequence, other than one pharmacy bill, Deerings did not pay Appel-lee’s medical bills consisting of (1) $203.00 emergency room, (2) $2,128.00 due Dr. Driscoll, and (3) $412.09 for medications. Appellee brought suit in June 1988, and shortly thereafter was terminated from her job. Dr. Driscoll did not release Appellee for work until November 1988.

Appellee proceeded to trial on the following causes of action:

(1) Negligence in maintaining a dangerous premise proximately causing Ap-pellee’s injury;
(2) Breach of contract; and
(3) Deceptive trade practice under the Texas Insurance Code Ann. sec. 21.-21, by misrepresentation of worker’s compensation benefits.

The jury returned a negative answer as to negligence and that finding is not challenged in this appeal. The jury found in favor of Appellee as to the cause of action on breach of contract and the assertion of deceptive practices violations under Section 16, art. 21.21 of the Tex.Ins.Code Ann. (Vernon 1981). These theories of liability turn upon the existence and import of alleged representations made to Sharon Gentry with regard to compensation benefits afforded to employees injured on the job.

*606 THE EVIDENCE

At the time Appellee was hired, she signed an acknowledgment that Deerings was not a subscriber to the Texas Workers’ Compensation Act. Notices to that effect were also placed in three locations at the nursing home. On the other hand, Appel-lee was provided, at time of hiring with an Employee Handbook which listed “WORKERS’ COMPENSATION” as an employee benefit. Appellee testified that she interpreted this to mean that although not a subscriber to the Texas statutory compensation system, Deerings provided equivalent benefits. She testified that in fact she was told that the company benefits were comparable to the state program.

SYLVIA COSAS

The assistant administrator of the nursing home, Sylvia Cosas testified that the intent of the Employee Handbook in referring to “WORKERS’ COMPENSATION” is to state that they have some form of compensation for on-the-job injuries, but not insurance under the state program. The nursing home compensation program pays the injured employees two-thirds of their salary during incapacity and pays the medical incident thereto. She further testified that this benefit program is provided “in exchange for going to work for Deerings” and is a part of the employment agreement. According to this witness, the nursing home did not volunteer the existence or details of the benefit program to new employees. If a specific inquiry is made, the nursing home merely states that it will send the employee to a doctor. Further details and assurances of payment are only made after an injury occurs.

In Appellee’s case, the decision not to pay the benefits was made by Appellants’ “Risk Manager,” James T. Bounds, but the gist of Sylvia Cosas’ interpretation was that the claim was refused because of Ap-pellee’s failure to see Dr. Zeeck. The Appellants’ policy, which is not detailed in the Employee Handbook, requires that the injured employee be sent to Deerings’ choice of a doctor, or if that is refused, to the injured employee’s family doctor. Expenses incurred in seeing other physicians would only be covered upon a referral by one of the two primary choice physicians. The nursing home’s physicians were at the Family Medical Clinic but Appellee was not asked to see them. The assistant administrator of the nursing home, Sylvia Cosas, required Appellee to see Dr. Zeeck because he was her treating doctor on her past back injury. However, it is questionable whether, under the Appellants’ policy, that Dr. Zeeck would be considered Appellee’s family doctor.

Sylvia Cosas admitted she never reviewed Dr. Driscoll’s records or treatment reports concerning Appellee’s injury. As to the Appellants’ discriminating payment practices depending on the identity of the treating doctor, Sylvia Cosas testified:

Usually — Well, we’vé never really had a problem with paying doctors. We pay, you know, anyone that treats one of our employees.

She was asked point blank: “When are the employees actually given this Employee Policy Handbook? She stated, “At the time of hire.” This handbook sets forth the “Employee Benefits” under a title la-belled as “Workers’ Compensation.”

JAMES T. BOUNDS

Appellants’ “Risk Manager,” James T. Bounds, confirmed Sylvia Cosas’ testimony, except he added a few additional details beneficial to Appellee. He stated that the inclusion of the phrase “Workers’ Compensation” in the Employee Handbook is “just a term that we used.” However it also seems that the labelling of his title as “Risk Manager” is also coincidentally a title that happens to be peculiar to the insurance industry and the Tex.Ins.Code Ann. art. 21.14-1 (Vernon Supp.1990). The witness, James T. Bounds, admitted that, “Conceivably, it could be confusing.” The only medical report concerning Appellee reviewed by Appellants in connection with her claim was the emergency room (ER) report. Deerings did have a signed medical authorization but Dr. Driscoll’s records of diagnosis and treatment of Appellee were never requested.

*607 Appellants gave inconsistent explanations as to why benefits were denied Appel-lee. In response to a pretrial interrogatory, the only defense asserted was that Appellee’s injury was her own fault. At trial, however, Mr. Bounds initially stated that there was a question as to whether Appellee sustained any job injury or whether her problems were from a non-compen-sable prior injury. Later, he stated that benefits were denied because Appellee did not see Dr. Zeeck. Finally, Mr.

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Cite This Page — Counsel Stack

Bluebook (online)
787 S.W.2d 604, 1990 WL 37480, Counsel Stack Legal Research, https://law.counselstack.com/opinion/texas-health-enterprises-inc-v-gentry-texapp-1990.