Texas Department of Family and Protective Services v. Norma Parra

503 S.W.3d 646, 2016 Tex. App. LEXIS 11743, 2016 WL 6312062
Court of Appeals of Texas·Decided October 28, 2016·No. 08-14-00148-CV·Published·Cited by 14 cases

Opinion

OPINION

STEVEN L. HUGHES, Justice

Texas Department of Family and Protective Services (TDFPS) appeals from a judgment following a jury verdict that TDFPS terminated Norma Parra in retaliation for filing a workers’ compensation claim. TDFPS raises three issues on appeal: (1) whether the State waived its sovereign immunity from Parra’s claim; (2) whether the trial court erroneously charged the jury on damages; and (3) whether Parra presented sufficient evidence to support her wrongful termination claim. We affirm.

FACTUAL BACKGROUND

TDFPS hired Parra in 2006 as a case worker assistant. As part of her job, Parra was required to perform home visits to families and to transport children and them families to various appointments. On January 28, 2008, Parra was driving her car to a home visit.when she was hit by another vehicle while stopped at.a traffic light. Parra injured her head, neck, and back in the accident. As required by TDFPS policy, Parra immediately contacted her supervisor, Theresa Santaguida, and advised Santaguida that she had been in an accident and would be unable to complete the home visit. Parra went to the emergency room where she was given prescription medication for her injuries and advised to follow up with her personal physician. The orthopedic doctor who initially treated Parra ordered her to physical therapy and directed her not return to work until she completed physical therapy.

Santaguida testified that she twice attempted to forward a report regarding Parra’s accident to TDFPS Human Resources (HR) division, as required by TDFPS policy first on January 28; 2008 and then on February 8, 2008. However, the .report was never’received by the HR division. Santaguida testified she did not forward information concerning Parra’s accident to TDFPS’s insurance carrier, the State Office of Risk Management (SORM), which would have initiated a workers’ compensation claim on Parra’s behalf, because she was not aware it was her responsibility to do so.-

Consequently, Parra was not informed that state policy allowed her to make a choice, within five days of her accident, either to begin utilizing her accrued sick leave and accrued annual leave while she was off work, or alternatively to be placed on workers’ compensation status, which would have preserved her leave time. 1 In7 stead, Parra began utilizing her accrued *650 leave, which expired on March 13, 2008. TDFPS also placed Parra on leave pursuant to the Family Medical Leave Act. Under TDFPS policy, Parra was required to exhaust all her accrued leave before going on the unpaid leave under the FMLA, since at the time she not was receiving workers’ compensation benefits.

Shortly before her accrued leave expired, Parra realized that Santaguida had failed to report her accident and that- a workers’ compensation claim had not been opened on her behalf. On March 7, 2008, Parra reported the accident- to' the Texas Department of Insurance, 2 which in turn forwarded the information to SORM; Thereafter, a SORM • claims examiner, Beckie Zientara, forwarded the information to Howard Lang, an operations manager for .G-and H Partners, the third-party administrator who handles workers’ compensation claims for TDFPS. .

■ When Lang received the information regarding Parra's claim, he immediately contacted Santaguida and asked her to forward information regarding Parra’s accident so that he could open up Parra’s workers’ compensation claim. Lang expressed concern that Parra had not :been given the option to make an election of benefits, as required by state policy, which would have allowed Parra to be placed on workers’ compensation status immediately after her accident rather than utilizing her own accrued leave while she was receiving treatment for her injuries, Lang also realized that state policy required an employee to be .placed on workers’ compensation status within five days of her accident if a timely election was not made. He therefore informed Santaguida that due to Par-ra’s failure to make a timely election, it was possible that Santaguida would be required to place Parra on workers’ compensation status retroactively and reinstate all of her accrued leave.

At the same time, Lang also contacted Zientara, and suggested the possibility that Parra be given the opportunity to make a late election of benefits, in light of the delays that occurred in reporting her accident. TDFPS policy did not allow a late election of benefits. Thereafter, on March 19, 2008, an unidentified supervisor at SORM made the determination to deviate from policy and to allow Parra to make an election after the five-day time period had expired.

Parra was then given a copy of the form, known as a SORM-80 Form, which should have been given to Parra immediately after the accident, requiring her to elect between utilizing her own accrued leave, or alternatively, being placed on workers’ compensation status. Lang testified that if Parra had made an election to be placed on workers’ compensation status retroactively to the date of her accident, the agency would have been required to reinstate her accrued leave time. Parra testified that no one explained to her why she was being given the form almost two months after her accident, when her accrued leave had already been exhausted. She further testified she was never told of the possibility of having her leave reinstated. Instead, when she received the form, Parra believed she was required to select the option for utilizing her own accrued leave, because she had already utilized that leave. Neither Lang nor Santaguida, who ultimately provided the election form to Parra, could recall explaining to Parra why she was being given the election form after she had already utilized her accrued *651 leave, or informing her of the possibility that her leave could have been reinstated at that point. The instructions for the election form required it to be completed by both the employee and a “claims coordinator,” and required that certain explanations be provided to the employee. 3

After Parra elected to utilize her leave time, as she believed she was required to do, Lang, who apparently did not realize that Parra’s leave had already been exhausted, sent a follow-up communication to Santaguida, advising her that Parra should be placed on leave without pay once Parra utilized all of her accrued leave in accordance with her option selection. Lang also advised Santaguida to notify him if Parra either returned to work or if her termination occurred. Because Parra elected to utilize her already-exhausted leave, Parra’s leave was never reinstated. Parra was left on FMLA leave until April 28, 2008, when her mandatory 12-week FMLA leave expired. She was then placed on worker’s compensation leave without pay, until her termination in July 2008. 4

Before Parra’s termination in July, San-taguida made two unsuccessful requests to the Health and Human Services’ Time, Labor, and Leave Division (“TLL”), first on March 18, 2008, and again on May 6, 2008, for Parra to be. given an unspecified number of hours of extended sick leave (ESL) or sick leave pool (SLP) hours. 5

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Texas Department of Family and Protective Services v. Norma Parra, 503 S.W.3d 646, 2016 Tex. App. LEXIS 11743, 2016 WL 6312062 (Tex. Ct. App. 2016).

503 S.W.3d 646 (Texas Department of Family and Protective Services v. Norma Parra) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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