Telephone Science Corporation v. Synchrony Financial

CourtDistrict Court, D. Connecticut
DecidedMarch 30, 2026
Docket3:25-cv-00940
StatusUnknown

This text of Telephone Science Corporation v. Synchrony Financial (Telephone Science Corporation v. Synchrony Financial) is published on Counsel Stack Legal Research, covering District Court, D. Connecticut primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Telephone Science Corporation v. Synchrony Financial, (D. Conn. 2026).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF CONNECTICUT

TELEPHONE SCIENCE CORPORATION, Plaintiff,

v. No. 3:25-cv-00940 (VAB)

SYNCHRONY FINANCIAL, Defendant.

RULING AND ORDER ON MOTION TO DISMISS Telephone Science Corporation, who does business as “Nomorobo” (“Plaintiff” or “TSC”), has filed a complaint against Synchrony Financial (“Synchrony” or “Defendant”) alleging a violation of the Telephone Consumer Protection Act (“TCPA”), 47 U.S.C. § 227(b)(1)(A). Compl., ECF No. 1 (“Compl.”). Synchrony has filed a motion to dismiss TSC’s Complaint. Mot. to Dismiss, ECF No. 37 (“Mot.”). For the following reasons, the motion to dismiss is GRANTED with prejudice. I. FACTUAL AND PROCEDURAL BACKGROUND A. Factual Allegations Founded in 2013, TSC is a company that allegedly created a solution for illegal robocalls. Compl. ¶¶ 18–19. TSC's solution allegedly used “simultaneous ringing” to identify and terminate illegal robocalls before they reached consumers. Id. ¶ 18. TSC allegedly offers its service free of charge for landline customers and provides a mobile application for a fee of $1.99 to $5.99 per month or $19.99 to $79.99 per year. Id. ¶ 20. To date, TSC allegedly has blocked over three billion unwanted, illegal, spam, or scam calls. Compl. ¶ 21. TSC's business model is centered around a system it calls "the honeypot." Compl. ¶ 27. The honeypot allegedly consists of approximately 290,000 telephone numbers, most of which were acquired more than five years ago and have not been assigned to any individual during that period, if ever. Compl. ¶¶ 2, 28. TSC allegedly does not publish its honeypot lines or encourage calls to them, and the numbers are allegedly unlisted. Compl. ¶¶ 29–30. TSC allegedly maintains

these lines to provide a better product to its customers by identifying spam and scam callers and placing their numbers on a block list. Compl. ¶¶ 25–26, 31. Because the honeypot numbers have not belonged to any individual for many years and are otherwise unlisted, TSC alleges that nearly all calls received on these lines, allegedly over ninety-nine percent based on TSC’s data, can be identified as spam or scam calls. Compl. ¶¶ 32- 33. Each call received to a honeypot line allegedly costs TSC a per-call fee charged by its telephony provider. Compl. ¶ 34. TSC allegedly has typically paid $600,000 to $1,000,000 per year in fees related to its honeypot lines. Compl. ¶¶ 3, 34. Once the originating number is already on TSC's block list, each additional unwanted call allegedly imposes a cost on TSC without any

corresponding business benefit. Compl. ¶ 35. TSC alleges that the volume of calls also generates costs related to information technology (“IT”) overhead, staff time, and data storage. Compl. ¶ 36. TSC allegedly developed a new product named Nomorobo Max to reduce these additional costs. Id. at ¶ 37. Nomorobo Max allegedly operates independently of the honeypot-generated block list through a technique known as “conditional call forwarding,” although TSC continues to maintain the honeypot due to continued consumer demand. Id. ¶¶ 37-38. Synchrony is a financial company whose principal business is offering co-branded credit cards for consumer companies. Compl. ¶ 39. As part of that business, Synchrony allegedly attempts to collect consumer debt by telephone. Id. Since June 1, 2021, Synchrony has allegedly placed at least 2,368 calls to TSC's honeypot numbers. Compl. ¶ 40. TSC alleges that each of these calls was made using an "artificial or prerecorded voice." Compl. ¶ 41. At least 1,050 of these calls allegedly identify as coming from Synchrony. Compl. ¶¶ 42–43. The remaining 1,318 calls allegedly came from numbers that, when called back, identify themselves as belonging to Synchrony. Id. ¶¶ 44–46. Those calls allegedly use automated or prerecorded voices and largely

follow the same script as the calls that identify as coming from Synchrony. Compl. ¶¶ 44–46. TSC alleges that Synchrony intentionally placed each of the calls at issue, Compl. ¶ 48, and that TSC, as owner of the honeypot phone lines, did not consent to receive the calls from Synchrony using an artificial or prerecorded voice, id. ¶ 49. B. Procedural Background In 2015, TSC brought an action in the United States District Court for the Northern District of Illinois, alleging a violation of Section 227(b)(1)(A)(iii) of the TCPA against a different defendant, Asset Recovery Solutions. On August 8, 2016, the Northern District of Illinois issued a Ruling and Order granting the defendant’s motion to dismiss and dismissed the

case with prejudice. See Tel. Sci. Corp. v. Asset Recovery Sols., LLC, No. 15-CV-5182, 2016 WL 4179150 (N.D. Ill. Aug. 8, 2016). There, the court held that TSC’s relevant interest, namely commercial data collection, was not within the “zone of interests” protected by Section 227(b)(1)(A). Id. at *7-*17. On June 12, 2025, TSC filed a Complaint against Synchrony in this Court asserting a single count for violation of the Telephone Consumer Protection Act (“TCPA”), 47 U.S.C. § 227, and seeking statutory damages of $500 per violation, trebled to $1,500 per willful violation, along with injunctive relief and attorneys’ fees. See Compl., ECF No. 1 (“Compl.”). On August 8, 2025, Synchrony filed a motion to dismiss the Complaint. Mot. to Dismiss, ECF No. 37 (“Mot.”). On September 12, 2025, TSC filed a memorandum in opposition to Synchrony’s motion. Mem. in Opp. to Mot. to Dismiss, ECF No. 45 (“Mem. in Opp.”). On October 10, 2025, Synchrony filed its reply to TSC’s memorandum in opposition.

Reply, ECF No. 50 (“Reply”). II. STANDARD OF REVIEW A complaint must contain a “short and plain statement of the claim showing that the pleader is entitled to relief.” Fed. R. Civ. P. 8(a). Any claim that fails “to state a claim upon which relief can be granted” will be dismissed. Fed. R. Civ. P. 12(b)(6). In reviewing a complaint under Rule 12(b)(6), a court applies a “plausibility standard” guided by “[t]wo working principles.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009). First, “[t]hreadbare recitals of the elements of a cause of action, supported by mere conclusory statements, do not suffice.” Id.; see also Bell Atl. Corp. v. Twombly, 550 U.S. 544,

555 (2007) (“While a complaint attacked by a Rule 12(b)(6) motion to dismiss does not need detailed factual allegations, a plaintiff’s obligation to provide the ‘grounds’ of his ‘entitle[ment] to relief’ requires more than labels and conclusions, and a formulaic recitation of the elements of a cause of action will not do.” (alteration in original) (citations omitted)). Second, “only a complaint that states a plausible claim for relief survives a motion to dismiss.” Iqbal, 556 U.S. at 679. Thus, the complaint must contain “factual amplification . . . to render a claim plausible.” Arista Records LLC v. Doe 3, 604 F.3d 110, 120 (2d Cir. 2010) (quoting Turkmen v. Ashcroft, 589 F.3d 542, 546 (2d Cir. 2009)). When reviewing a complaint under Federal Rule of Civil Procedure 12(b)(6), the court takes all factual allegations in the complaint as true. Iqbal, 556 U.S. at 678.

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Telephone Science Corporation v. Synchrony Financial, Counsel Stack Legal Research, https://law.counselstack.com/opinion/telephone-science-corporation-v-synchrony-financial-ctd-2026.