Taylor v. Samsung Electronics America, Inc.

CourtDistrict Court, N.D. Illinois
DecidedMarch 15, 2020
Docket1:19-cv-04526
StatusUnknown

This text of Taylor v. Samsung Electronics America, Inc. (Taylor v. Samsung Electronics America, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Taylor v. Samsung Electronics America, Inc., (N.D. Ill. 2020).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

LASHONYA TAYLOR, ) ) Plaintiff, ) ) vs. ) Case No. 19 C 4526 ) SAMSUNG ELECTRONICS AMERICA, ) INC., SAMSUNG SDI CO., LTD., ) SAMSUNG SDI AMERICA, INC., ) and T-MOBILE USA, INC., ) ) Defendants. )

MEMORANDUM OPINION AND ORDER

MATTHEW F. KENNELLY, District Judge: Lashonya Taylor has sued Samsung Electronics America, Inc. (SEA), Samsung SDI Co., Ltd., and Samsung SDI America, Inc., and T-Mobile USA, Inc., seeking compensation for injuries she suffered allegedly due to defects in a phone manufactured and distributed by the Samsung defendants and sold to her by T-Mobile. Defendants SEA and T-Mobile have moved to compel arbitration and stay proceedings in the case. For the reasons stated below, the Court grants defendants' motion. Procedural history Taylor was injured in February 2018 when her Galaxy S7 Edge phone exploded while she was at work, causing her to suffer burns. In late May 2019, Taylor filed suit in state court against SEA, Samsung SDI Co., Ltd., and Samsung SDI America, Inc., which are alleged to have made and distributed the phone, and against T-Mobile, from which Taylor purchased the phone and with which she had a wireless service agreement. SEA and T-Mobile were served with summons in early June 2019. They removed the case to federal court on July 3, 2019 based on diversity of citizenship; at that point, the other defendants had not yet been served with summons. SEA and T-Mobile both filed answers to Taylor's complaint on July 10, 2019.

They asserted as affirmative defenses a contention that Taylor's claims were subject to an agreement to arbitrate and could not be pursued in court. The defendants did not, however, move to compel arbitration at that time. On August 11, 2019, the Court set the case for an initial Rule 16 conference on September 5, 2019 (later moved to September 9 at the request of Taylor's counsel). Samsung SDI America first appeared in the case in late August 2019 and obtained an extension of time to mid-September to respond to Taylor's complaint. At the initial Rule 16 conference held in chambers on September 9, 2019—three months after SEA and T-Mobile filed answers to Taylor's complaint—Taylor's counsel advised that the remaining defendant, Samsung SDI Ltd., was a South Korean

company that had to be served via the Hague Convention, which would take some time.1 The defendants, or at least some of them, advised that they intended to file a motion to compel arbitration and indicated they would do so in about 45 days. The Court pointed out to the defendants that there was Seventh Circuit authority indicating that a motion to compel arbitration is, or is effectively, a motion under Federal Rule of Civil Procedure 12(b)(3) and noted that if so, they may have waived or forfeited the motion by not filing it as their response to the complaint.

1 Samsung SDI Co., Ltd. has since been service, and both it and Samsung SDI America, Inc. have answered Taylor's complaint and do not claim the benefit of any agreement to arbitrate her claims. At the Rule 16 conference, the Court ordered the parties to serve Rule 26(a)(1) disclosures by October 7, 2019. Defendants did not ask the Court to stay or vacate that deadline. The parties reported on October 16, 2019 that all parties had served Rule 26(a)(1) disclosures.

SDI and T-Mobile did not file their motion to compel arbitration until October 11, 2019. This was 32 days after the Rule 16 conference and more than four months after they had removed the case to federal court. Facts relating to arbitration agreement Taylor purchased her Galaxy S7 Edge phone from T-Mobile in June 2016. When she purchased the phone, Taylor signed a document in which she agreed to T-Mobile's terms and conditions. See Defs.' Mem. in Support of Mot. to Compel Arb., Ex. A (Muzio Decl.) ¶ 11, Ex. A-2. That same one-page document stated that "T-Mobile REQUIRES ARBITRATION OF DISPUTES unless for new customers YOU OPT OUT WITHIN 30 DAYS OF ACTIVATION, or for existing customers YOU PREVIOUSLY OPTED OUT

PURSUANT TO T-MOBILE'S TERMS AND CONDITIONS." Id., Ex. A-2. Taylor was an existing customer going back to 2006, and it is undisputed she had not opted out of T- Mobile's arbitration requirement. The terms and conditions in effect at the time Taylor purchased the phone were T-Mobile's March 2016 terms and conditions.2 See Muzio Decl. ¶ 14. A summary paragraph on page 3 of the terms and conditions states that by accepting them, the purchaser is "agreeing to resolve any dispute with us through binding arbitration (unless

2 The document that Taylor signed provided the URL at which a customer could find the terms and conditions. See Defs.' Mem., Ex. A-2 (citing www.T-Mobile.terms- conditions). you opt out) or small claims procedures, and to waive your rights to a class action suit and jury trial." Defs.' Mem., Ex. A-3 at 3. This paragraph cross-referenced the complete arbitration provision, which starts on page 14 of the terms and conditions. In relevant part, it reads as follows:

Dispute Resolution *HOW DO I RESOLVE DISPUTES WITH T-MOBILE?

Dispute Resolution and Arbitration. YOU AND WE EACH AGREE THAT, EXCEPT AS PROVIDED BELOW (AND EXCEPT AS TO PUERTO RICO CUSTOMERS), ANY AND ALL CLAIMS OR DISPUTES IN ANY WAY RELATED TO OR CONCERNING THE AGREEMENT, OUR PRIVACY POLICY, OUR SERVICES, DEVICES OR PRODUCTS, INCLUDING ANY BILLING DISPUTES, WILL BE RESOLVED BY BINDING ARBITRATION OR IN SMALL CLAIMS COURT. This includes any claims against other parties relating to Services or Devices provided or billed to you (such as our suppliers, dealers, authorized retailers, or third party vendors) whenever you also assert claims against us in the same proceeding. You and we each also agree that the Agreement affects interstate commerce so that the Federal Arbitration Act and federal arbitration law, not state law, apply and govern the enforceability of this dispute resolution provision (despite the general choice of law provision set forth below). THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED. THE ARBITRATOR MUST FOLLOW THIS AGREEMENT AND CAN AWARD THE SAME DAMAGES AND RELIEF AS A COURT (INCLUDING ATTORNEYS' FEES).

Notwithstanding the above, YOU MAY CHOOSE TO PURSUE YOUR CLAIM IN COURT AND NOT BY ARBITRATION IF YOU OPT OUT OF THESE ARBITRATION PROCEDURES WITHIN 30 DAYS FROM THE EARLIER OF THE DATE YOU PURCHASED A DEVICE FROM US OR THE DATE YOU ACTIVATED A NEW LINE OF SERVICE (the "Opt Out Deadline"). You must opt out by the Opt Out Deadline for each line of Service. You may opt out of these arbitration procedures by calling 1844- 849-7497 or online at www.T-Mobiledisputeresolution.com (http://www.tmobiledisputeresolution.com/) Any opt-out received after the Opt Out Deadline will not be valid and you must pursue your claim in arbitration or small claims court.

For all disputes (except for Puerto Rico customers), whether pursued in court or arbitration, you must first give us an opportunity to resolve your claim by sending a written description of your claim to the address provided in the "How Do We Send Notices to Each Other" Section below. You and we each agree to negotiate your claim in good faith. If you and we are unable to resolve the claim within 60 days after we receive your claim description, you may pursue your claim in arbitration.

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Bluebook (online)
Taylor v. Samsung Electronics America, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/taylor-v-samsung-electronics-america-inc-ilnd-2020.