Tammy Dubois v. Walmart Inc.

Louisiana Court of Appeal·Decided September 21, 2023·No. 2023CA0055·Unknown

Opinion

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VERSUS

WALMART

Judgment Rendered: SEP 21. 2023

ON APPEAL FROM THE

OFFICE OF WORKERS` COMPENSATION, DISTRICT 9 TERREBONNE PARISH, LOUISIANA DOCKET NUMBER 20- 06176

Brad O. Price Attorney for Claimant -Appellee Denham Springs, Louisiana Tammy Dubois

Michael E. Parker Attorney for Defendant -Appellant Lafayette, Louisiana Walmart, Inc.

BEFORE: THERIOT, PENZATO, and GREENE, 33.

GREENE 3

In this workers' compensation case, an employer appeals a judgment: finding a former employee was injured in a work-related accident causing an aggravation of her pre- existing back and hip conditions; decreeing the former employee was entitled to medical treatment until the aggravation resolved; and, awarding benefits, penalties, and attorney fees to the former employee. After review, we affirm.

In August 2014, Tammy Dubois, then 37 years old, began employment as a cashier at a Walmart store in Houma, Louisiana. She later became a support manager, and as of 2020, was a department manager. Ms. Dubois had a history of chronic dull low back pain during her Walmart employment. Her supervisors and co- workers were aware of her condition, because she often complained and went home on her lunch break to take pain medicine.

According to Ms. Dubois, on the morning of September 1, 2020, she was at work and moving multiple cases of bottled water from a display shelf onto a cart. As she lifted one case, turned, and shifted her weight, Ms. Dubois claims she heard something " snap" in what she thought was her lower back or hip, followed by a burning sensation, and pain in her whole lower back and left leg. She dropped the case of water and told Cody Duplantis, a co-worker who was just approaching, that she had hurt herself; she asked him to pick up the case of water she had dropped. Ms. Dubois further claims that she walked around trying to see if the pain would ease, but it did not. She then told Zena Johnson, the store manager, who was standing with Starla Ledet, an assistant manager,

and at least one other Walmart employee, that she had hurt herself and was going to take her lunch break, go home, and take a pain pill. After her lunch break, Ms. Dubois

returned to work for the rest of that day, but the pain did not subside. She claims the

pain she felt was different than her usual chronic low back pain, describing the new pain as " off to the side ... stabbing, [ and] throbbing ... ." She also claims that she told Zach

Gaudet, a Walmart asset protection manager, that her current pain was different than her usual chronic pain. An accident report was not completed on that day.

At the trial of Ms. Dubois' workers' compensation claim, Ms. Ledet testified on behalf of Walmart. She was familiar with Ms. Dubois' regular complaints of pain and use

of pain medications. She remembered hearing Ms. Dubois say, on September 1, 2020, that she was going home on her lunch break to take pain medication for her back but denied that Ms. Dubois reported an accident or injury. According to Ms. Ledet, she would have completed an accident report that day had Ms. Dubois reported an accident to her, because this was her duty as a manager.

After September 1, 2020, Ms. Dubois did not return to her job duties at Walmart.

On September 7th, six days later, she went to the Terrebonne General Medical Center emergency room ( TGMC) with complaints of sharp, stabbing " left lower back pain with radiation into [ her] left leg after picking up on a case of water at work." She reported to the TGMC staff that she was taking medication for prior back issues but " this [ was] a

different type of pain." A lumbar x- ray showed no acute findings, and after receiving multiple injections, she was discharged with a diagnosis of sciatica,' given medication,

and was told to consult her primary care physician as soon as possible for further evaluation and a possible MRI referral.

On September 9, 2020, Ms. Dubois returned to Walmart to complete an accident

report. Ms.

Ledet also completed an employer report of injury indicating that, on

September 1St, Ms. Dubois injured her back when she was moving a case of water and turned the wrong way.2 Walmart arranged for Ms. Dubois to be seen at the Occupational

Medicine Services clinic ( OMS) on September 17th, where she again presented with

complaints of low back pain radiating down her left leg. A nurse practitioner diagnosed her with sciatica, recommended that she follow up with a neurosurgeon or orthopedist for her recently developed complaints of loss of bladder control and saddle anesthesia type symptoms, and indicated she could not return to work. According to Ms. Dubois,

I Sciatica is a condition characterized by pain radiating from the back into the buttock and posterior/ lateral aspects of the leg. www.online- medical-dictionary. org/ definitions. As conceded by Walmart in its appellate brief, the TGMC medical record incorrectly indicated Ms. Dubois had right -side sciatica, rather than left - side sciatica, because all of Ms. Dubois' complaints were on the left side.

2 Ms. Dubois completed a separate incident report on the same day and listed Mr. Duplantis, Mr. Gaudet, and Ms. Ledet as witnesses.

she had several conversations with Michael Elkins, Walmart' s workers' compensation case

manager, trying to set up the recommended follow- up appointment, but the appointment did not occur.

On October 9, 2020, Ms. Dubois` attorney emailed Mr. Elkins asking that he contact

Dr. Peter Liechty, a neurosurgeon, with approval for Ms. Dubois to see Dr. Leichty as her 15th,

physician of choice. 3 After her attorney received no response, on October Ms.

Dubois filed a disputed claim for compensation with the Office of Workers' Compensation OWC), claiming Walmart had refused to authorize the recommended neurological evaluation. On October 27th, she consulted Dr. Liechty on her own. He examined Ms.

Dubois and discussed her medical history with her at length. Although he noted her fairly robust baseline [ history] of low back and left hip issues," Dr. Liechty found her clinical state was " markedly worse" and, more likely than not, was related to the

September 1st work-related incident. He opined that she appeared to have suffered an

injury to either her low back, left SI joint,4 or left hip, and that he also had concerns

5

regarding left sacroiliitis. He recommended MRIs of her lumbar spine and left hip to

explore his concerns and indicated she was completely and temporarily disabled at that time.

On November 6, 2020, before seeing Dr. Liechty's report, Walmart answered Ms.

Dubois' disputed claim, denying that she had a work-related accident and pointing out her history of medically -documented low back complaints. After he received Dr. Liechty' s

report, Walmart's counsel emailed Ms. Dubois' counsel, on November 12t,, stating that Dr. Liechty's report did not change Walmart's position, and Walmart would not approve the recommended MRIs or treatment with Dr. Liechty, nor would it initiate the payment of workers' compensation benefits to Ms. Dubois.

3 Under La. R. S. 23: 1121, an injured employee shall have the right to select one treating physician in any field or specialty, and she shall submit herself to an examination by a duly qualified medical practitioner provided and paid for by the employer, as soon after the accident as demanded, and from time to time thereafter during the pendency of her compensation claim. 4"

SI joint" is a short form for "sacroiliac joint," the immovable joint formed by the lateral surfaces of the sacrum ( five fused vertebrae forming a triangle -shaped structure at the back of the pelvis) and ilium ( the largest of three bones that make up each half of the pelvic girdle). www.online- medical- dictionary.org/ definitions.

5 Sacroiliitis is inflammation of the sacroiliac joint. www.online-medical-dictionary.org/ definitions.

On November 8, 2021, more than a year later, Ms. Dubois saw Dr. Manish Singh, a neurosurgeon, for a second medical opinion at Walmart's request. Before the

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