Talk v. Delta Airlines Inc

CourtCourt of Appeals for the Fifth Circuit
DecidedApril 22, 1999
Docket98-10245
StatusPublished

This text of Talk v. Delta Airlines Inc (Talk v. Delta Airlines Inc) is published on Counsel Stack Legal Research, covering Court of Appeals for the Fifth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Talk v. Delta Airlines Inc, (5th Cir. 1999).

Opinion

UNITED STATES COURT OF APPEALS For the Fifth Circuit

No. 98-10245 Summary Calendar

CONNIE J. TALK,

Plaintiff-Appellant,

VERSUS

DELTA AIRLINES, INC.,

Defendant-Appellee.

Appeal from the United States District Court For the Northern District of Texas

February 5, 1999

Before DAVIS, DUHÉ, and PARKER, Circuit Judges

PER CURIAM:

Connie J. Talk appeals a grant of summary judgment dismissing

her Americans with Disabilities Act1 and Texas Commission on Human

Rights Act2 claims against Delta Airlines, Inc. Talk charged

that the airline discriminated against her and failed to reasonably accommodate her alleged disability. We affirm the district court’s

grant of summary judgment.

I.

A childhood vehicle-pedestrian accident severely injured

Connie J. Talk’s (“Talk”) right leg. As a result, her right leg

1 42 U.S.C. § 12101 et seq. 2 Tex. Lab. Code Ann. § 21.001 et seq. is shorter than her left and her foot is in a permanently flexed,

or “equine” position. She walks on the ball of that foot and must

wear a built-up shoe. Despite this deformity, she walks with only

a slight limp and has undergone no physical therapy or surgery in

the last 20 years.

Talk began working for Delta Airlines, Inc. (“Delta”) in

Houston as an associate reservations sales agent in 1984. She

transferred to Dallas-Fort Worth International Airport (“DFW”) two

years later; shortly afterwards, Delta promoted her to reservations

sales agent. She voluntarily transferred to Wichita, Kansas, to

work in Department 125 as a customer service agent and returned the

following year to DFW in that capacity. For the past eight years,

except for the time period that is the subject of this suit, Talk

has remained in Department 125, where her job duties include

working at the ticket counter, the gate, and the baggage service

areas.

Delta instituted company-wide cost-saving initiatives and DFW

flight reductions in the spring of 1995. The airline selected some

Department 125 employees, including Talk, on an inverse seniority

basis to transfer to its operations sector. It offered these

affected employees a choice of cargo (Department 135) or ramp

(Department 120) positions. Talk chose the cargo position and

became a “permanent” employee of Department 135 effective May 1,

1995.

Delta requires Department 135 workers to wear steel-toed shoes

to protect their feet from injury. Talk could not find a

2 manufacturer to provide a built-up shoe with a steel toe. When she

reported this to Willis Uggen (“Uggen”), the Delta operations

manager, he obtained a waiver for her to work without protective

footwear. Before allowing her to begin work, Uggen requested a

doctor’s statement confirming that Talk could not wear steel-toed

shoes. Talk provided Delta such a letter from her doctor, who also

warned that an injury to her leg, including a severe bruise, could

result in the loss of her leg. Uggen was concerned by this

warning and contacted Delta headquarters. The airline then decided

that Talk could not work in cargo.

Talk entered a voluntary job placement process, an established

Delta procedure for employees who are permanently unable to perform

their assigned duties. The goal of the process is to find a new,

permanent placement commensurate with the employee’s abilities and

restrictions. Talk filled out the Accommodation Request Form,

asking to be placed in a position that did not require wearing

steel toed shoes and that would not subject her to injury. She

requested a flight attendant position or a Department 125 slot.

While Delta sought a permanent position for Talk, it also

opened temporary gate agent positions at DFW. Several of the

former Department 125 employees, who had transferred to ramp

operations, were loaned to their old department to help during the

summer rush period. Delta anticipated that they would return to

their permanent ramp positions at the end of the busy season.

Because Talk had entered the placement process, she was not

considered for these temporary positions. Some seven months after

3 Talk entered the placement process, Delta decided to reopen

permanent Department 125 positions. It offered these positions to

all the former employees who had been loaned temporarily to that

department; Delta also offered Talk one of the Department 125

positions. She accepted the offer November 3, 1995 and remains in

that position today.

From May 1, 1995 until the end of November, while its

personnel specialist Alison Phillips (“Phillips”) attempted to

find permanent placement for her, Delta allowed Talk to use her 55

days of accrued sick leave at full pay. She received no benefits

after that that time until she began anew her DFW customer service

agent’s job December 1, 1995. During the seven-month placement

process, Delta ascertained that DFW had no permanent Department 125

openings and expected none in the foreseeable future. Phillips,

however, presented Talk with several alternatives. The airline

offered her a permanent Department 125 position at LaGuardia

Airport and at JFK in New York; she rejected the positions because

of the expense of moving3 and the high cost of living in that area.

She also expressed concern that the cold climate would hurt her

leg. Phillips located a permanent customer service agent position

in Department 125 in Atlanta, which Talk also refused because Delta

did not agree to pay moving expenses. Phillips next offered Talk

a transfer to any available “temporary part-time” or “ready

reserve” customer service agent position in any Delta city as well

3 Talk requested that Delta pay all moving expenses. The airline does not pay these expenses for any employee who voluntarily choose to work in a different geographical area.

4 as a permanent reservation sales agent job at DFW. The latter paid

a starting salary only slightly less ($50 a month) than she had

previously earned. Talk declined to interview for the permanent

DFW opening but expressed interest in a temporary, part-time

position at DFW. Phillips offered Talk such a position, but when

Delta reopened permanent Department 125 jobs at DFW, Talk accepted

and returned to her original job.

After completing the Equal Employment Opportunity Commission

grievance process, Talk sued Delta. She alleged, inter alia, that

the airline had failed to offer her a reasonable accommodation for

her disability after it was determined that her childhood injury

prevented her from working in the Delta cargo area to which she had

been involuntarily transferred. Because she claimed a violation of

the Americans with Disabilities Act of 1990 (“ADA”) along with

violations of the Texas Commission on Human Rights Act (“TCHRA”),

Delta removed the action. The airline then moved for summary

judgment.

The district court, for the purposes of the summary judgment

motion, assumed that Talk was “disabled” under the ADA and TCHRA.4

It granted summary judgment on the grounds that Talk’s refusal to

accept the reasonable accommodation Delta offered her rendered her

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Dutcher v. Ingalls Shipbuilding
53 F.3d 723 (Fifth Circuit, 1995)
Rogers v. International Marine Terminals, Inc.
87 F.3d 755 (Fifth Circuit, 1996)
Sherrod v. American Airlines, Inc.
132 F.3d 1112 (Fifth Circuit, 1998)
Hamilton v. Southwestern Bell Telephone Co.
136 F.3d 1047 (Fifth Circuit, 1998)
Walter B. Hamm v. Marvin Runyon, Postmaster General
51 F.3d 721 (Seventh Circuit, 1995)
Francis J. Kelly v. Drexel University
94 F.3d 102 (Third Circuit, 1996)
James R. Penny v. United Parcel Service
128 F.3d 408 (Sixth Circuit, 1997)
Penchishen v. Stroh Brewery Co.
932 F. Supp. 671 (E.D. Pennsylvania, 1996)
McIntyre v. Kroger Co.
863 F. Supp. 355 (N.D. Texas, 1994)
Holt v. Lone Star Gas Co.
921 S.W.2d 301 (Court of Appeals of Texas, 1996)

Cite This Page — Counsel Stack

Bluebook (online)
Talk v. Delta Airlines Inc, Counsel Stack Legal Research, https://law.counselstack.com/opinion/talk-v-delta-airlines-inc-ca5-1999.