SYLVAN DENTAL, P.A. VS. CATHERINE CHEN (L-8325-16, BERGEN COUNTY AND STATEWIDE)

CourtNew Jersey Superior Court Appellate Division
DecidedAugust 19, 2021
DocketA-4544-18
StatusUnpublished

This text of SYLVAN DENTAL, P.A. VS. CATHERINE CHEN (L-8325-16, BERGEN COUNTY AND STATEWIDE) (SYLVAN DENTAL, P.A. VS. CATHERINE CHEN (L-8325-16, BERGEN COUNTY AND STATEWIDE)) is published on Counsel Stack Legal Research, covering New Jersey Superior Court Appellate Division primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
SYLVAN DENTAL, P.A. VS. CATHERINE CHEN (L-8325-16, BERGEN COUNTY AND STATEWIDE), (N.J. Ct. App. 2021).

Opinion

NOT FOR PUBLICATION WITHOUT THE APPROVAL OF THE APPELLATE DIVISION This opinion shall not "constitute precedent or be binding upon any court ." Although it is posted on the internet, this opinion is binding only on the parties in the case and its use in other cases is limited. R. 1:36-3.

SUPERIOR COURT OF NEW JERSEY APPELLATE DIVISION DOCKET NO. A-4544-18

SYLVAN DENTAL, P.A., and DONG HYUN LEE,

Plaintiffs-Appellants,

v.

CATHERINE CHEN,

Defendant-Respondent. ___________________________

Submitted September 14, 2020 – Decided August 19, 2021

Before Judges Sabatino, Currier, and Gooden Brown.

On appeal from the Superior Court of New Jersey, Law Division, Bergen County, Docket No. L-8325-16.

Michael S. Kimm, attorney for appellant.

McCusker, Anselmi, Rosen & Carvelli, PC, attorneys for respondent (Bruce S. Rosen and James Harry Oliverio, on the brief).

PER CURIAM In this libel/defamation action, Dr. Dong Hyun Lee and his practice,

Sylvan Dental, PA (collectively, plaintiffs), appeal from several Law Division

orders, culminating in a June 11, 2019 order of final judgment for nominal

damages in the amount of $500 entered in favor of them against defendant Dr.

Catherine Chen. We affirm.

I.

We glean these facts from the record. Chen and Lee are both

dentists. Chen operated her dental practice in office space she rented from Lee

in a commercial building located on Sylvan Avenue in Englewood Cliffs. Lee

operated his practice out of a different suite in the same building. Under their

ten-year lease agreement executed on December 8, 2008, Chen could "cancel

th[e] lease by giving [sixty] day[s] advance notice in writing" to Lee. On April

18, 2013, Chen delivered a written "Notice of Cancellation of Lease" to Lee,

providing the requisite sixty days' notice.

Thereafter, Chen negotiated the sale of her practice to Dr. Jorge Delvalle,

another dentist, and executed a purchase proposal with Delvalle dated April 29,

2013, with a closing date of May 24, 2013. The sale was purportedly contingent

on Delvalle being able to lease the same premises from Lee. However, the

negotiations to lease the premises to Delvalle were upended when Lee

A-4544-18 2 demanded, among other things, an additional payment of $80,000 to rent the

space. As a result, the sale of Chen's dental practice to Delvalle was never

consummated. Unable to sell her practice, Chen vacated the premises by the

end of June 2013, terminating her lease with Lee in accordance with her prior

notice of cancellation.

Chen continued to practice dentistry at a new location in New Jersey until

she was eventually able to sell her practice in 2014. In 2015, she moved to the

State of Washington. In an apparent attempt to retaliate against Lee for his

perceived role in thwarting the sale of her practice to Delvalle and failing to

reinstate her lease once the sale fell through, in 2016, Chen posted defamatory

and inflammatory statements about Lee and his practice on two different

websites. The statements, which were admittedly false,1 accused Lee of

insurance fraud and disparaged his dental treatment and practice.

The first statement dated January 27, 2016, was posted by a user later

identified as Chen, writing under the pseudonym "QT in Palisades Park." The

post described Lee's dental practice as "the worst dental experience . . . ever

encountered," accused Lee of "insurance fraud" by billing for treatment that was

1 We quote from the statements in this opinion by necessity, with a caveat to readers that defendant admits they are false. A-4544-18 3 never performed, and warned readers to avoid Lee's practice. The post appeared

on www.healthgrades.com.2

On September 28, 2016, a second post appeared on www.yelp.com3 by a

user later identified as Chen, writing under the pseudonym "QT C." The post

gave a "[zero]" rating to Lee's practice, described the dental treatment as a

"painful" and "horrific experience," reported plaintiffs' "bad reputation" "among

Korean communities," and again accused Lee of "insurance fraud" by billing for

treatment that was never performed. The post also relayed a second-hand report

that Lee "was fined $80,000 by [an] insurance company," and warned readers to

avoid Lee's practice and not be "fool[ed]" by the "fancy waiting room."

In response, on November 29, 2016, plaintiffs filed an eight-count

complaint against Chen, alleging libel per se (count one), libel (count two),

2 According to its website, Healthgrades "is the leading online resource for patients to find and connect with the right doctor or hospital." The site reportedly helps "about a million people a day find and connect with healthcare providers" and "search for top-rated doctors or hospitals." Additionally, the site provides reviews from "patients" and information about "specific condition[s]" and "procedure[s]." Healthgrades, Healthgrades Frequently Asked Questions, https://www.healthgrades.com/content/faqs (last visited August 5, 2021). 3 Yelp provides an online directory that allows registered users to post reviews and rank businesses on a scale of one to five stars. Based on these user rankings, Yelp then assigns businesses an overall "star" rating. Businesses cannot opt out of being listed on Yelp. Levitt v. Yelp! Inc., 765 F.3d 1123, 1126 (9th Cir. 2014). A-4544-18 4 slander (count three), trade libel (count four), tortious interference (count five,

erroneously denoted as count four), interference with prospective relations

(count six, erroneously denoted as count five), irreparable harm warranting an

injunction (count seven, erroneously denoted as count six), and fraudulent

inducement (count eight, erroneously denoted as count seven).

In the complaint, plaintiffs alleged the content in both posts was conveyed

to Lee by "numerous patients" and confirmed by plaintiffs' subsequent

investigation. Plaintiffs argued Chen's "false assertions were deliberately

intended to cause as much retaliation and negative response against the plaintiffs

as the Internet would spawn, and [Chen] sought actively to promote the false

accusations of professional misconduct and even criminality with her . . .

'insurance fraud' assertion." Further, Chen lacked a "factual basis" for her

claims and was "not even a patient of . . . plaintiffs' practice." As relief,

plaintiffs sought damages, both compensatory and punitive, as well as injunctive

relief, including the removal of the defamatory postings and a retraction notice.

Plaintiffs also demanded a jury trial, pursuant to Rule 4:35-1.

By December 2016, the posts had been removed. In March 2017, Chen

filed an answer admitting to posting the negative reviews but denying Lee's

claims. Chen's answer contained seven counterclaims primarily related to the

A-4544-18 5 lease agreement with Lee and the failed contract with Delvalle. Specifically,

Chen alleged interference with contract and prospective economic advantage

(count one); breach of the lease agreement (counts two and three); unjust

enrichment (count four); breach of the implied covenant of good faith and fair

dealing (count five); consumer and common law fraud (count six); and libel

(count seven). Chen sought damages, both compensatory and treble, repayment

of her security deposit, and dismissal of plaintiffs' claims.

During discovery, Chen served Lee with interrogatories and document

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Gertz v. Robert Welch, Inc.
418 U.S. 323 (Supreme Court, 1974)
Massachi v. AHL Services, Inc.
935 A.2d 769 (New Jersey Superior Court App Division, 2007)
Fusco v. Board of Educ. of Newark
793 A.2d 856 (New Jersey Superior Court App Division, 2002)
Ringwood Assocs., Ltd. v. Jack's of Route 23, Inc.
379 A.2d 508 (New Jersey Superior Court App Division, 1977)
DiMaria Const., Inc. v. Interarch
799 A.2d 555 (New Jersey Superior Court App Division, 2001)
First Atlantic Federal Credit Union v. Perez
918 A.2d 666 (New Jersey Superior Court App Division, 2007)
Ferolito v. Park Hill Association
975 A.2d 473 (New Jersey Superior Court App Division, 2009)
Masone v. Levine
887 A.2d 1191 (New Jersey Superior Court App Division, 2005)
VRG Corp. v. GKN Realty Corp.
641 A.2d 519 (Supreme Court of New Jersey, 1994)
Romaine v. Kallinger
537 A.2d 284 (Supreme Court of New Jersey, 1988)
Sons of Thunder, Inc. v. Borden, Inc.
690 A.2d 575 (Supreme Court of New Jersey, 1997)
Sisler v. Gannett Co., Inc.
516 A.2d 1083 (Supreme Court of New Jersey, 1986)
Printing Mart-Morristown v. Sharp Electronics Corp.
563 A.2d 31 (Supreme Court of New Jersey, 1989)
MacK Auto Imports v. Jaguar Cars, Inc.
581 A.2d 1372 (New Jersey Superior Court App Division, 1990)
Iannone v. McHale
583 A.2d 770 (New Jersey Superior Court App Division, 1990)
Wilson v. Amerada Hess Corp.
773 A.2d 1121 (Supreme Court of New Jersey, 2001)
MacDougall v. Weichert
677 A.2d 162 (Supreme Court of New Jersey, 1996)
McLaughlin v. Rosanio, Bailets & Talamo, Inc.
751 A.2d 1066 (New Jersey Superior Court App Division, 2000)
United Hearts, LLC v. Zahabian
971 A.2d 434 (New Jersey Superior Court App Division, 2009)
Lutz v. Royal Ins. Co. of America
586 A.2d 278 (New Jersey Superior Court App Division, 1991)

Cite This Page — Counsel Stack

Bluebook (online)
SYLVAN DENTAL, P.A. VS. CATHERINE CHEN (L-8325-16, BERGEN COUNTY AND STATEWIDE), Counsel Stack Legal Research, https://law.counselstack.com/opinion/sylvan-dental-pa-vs-catherine-chen-l-8325-16-bergen-county-and-njsuperctappdiv-2021.