Suny v. KCP Advisory Group, LLC

Court of Appeals for the First Circuit·Decided August 19, 2025·No. 23-1800·Published

Opinion

United States Court of Appeals For the First Circuit

No. 23-1800 ANN SUNY,*

Plaintiff, Appellee,

v.

KCP ADVISORY GROUP, LLC,

Defendant, Appellant,

BI 40 LLC; EF, LLC; ROBERT EISENSTEIN, Defendants.

APPEAL FROM THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MASSACHUSETTS

[Hon. Patti B. Saris, U.S. District Judge]

Before

Barron, Chief Judge,

Thompson and Montecalvo, Circuit Judges.

Nicole L. Carnevale, with whom Allen N. David and Peabody & Arnold LLP were on brief, for appellant.

David R. Suny, with whom McCormack Suny, LLC was on brief, for appellee.

August 19, 2025

* Pursuant to Fed. R. App. P. 43(a)(1), Ann Suny was substituted to replace Sue T. Frost as Appellee in this action after Frost's death on May 1, 2024.

MONTECALVO, Circuit Judge. This interlocutory appeal concerns whether a court-appointed receiver is entitled to quasi-judicial immunity. Specifically, whether quasi-judicial immunity bars claims based on allegations that the receiver, appointed to manage a senior-living and memory-care facility, carried out a "resident dumping" scheme that led to residents' wrongful removal. Sue T. Frost formerly was a resident of Wood Haven Senior Living ("Wood Haven"), which operated as a memory-care facility in Tewksbury, Massachusetts. She alleged that Wood Haven's court-appointed receiver, Defendant KCP Advisory Group, LLC ("KCP"), conspired with other named defendants to unlawfully evict residents from the facility, including Frost. To execute the scheme, defendants falsely claimed that the Tewksbury Fire Department had ordered an emergency evacuation of the facility.

After she was transferred to a different facility, Frost sued KCP in federal court in the District of Massachusetts. KCP moved to dismiss the counts brought against it, arguing, in part, that it was entitled to absolute quasi-judicial immunity. The district court granted in part and denied in part KCP's motion. KCP appeals that order, arguing that the district court erred in concluding that immunity did not bar all of Frost's counts against KCP. Because we conclude that quasi-judicial immunity does bar each of Frost's claims against KCP, we reverse the portion of the district court's judgment denying KCP's motion to dismiss Counts II, VI, VII, XI, and XIII.

I. Background1

A. Factual Background

Wood Haven was a 50-unit memory-care facility located in Tewksbury, Massachusetts. On May 3, 2021, Frost signed a residency agreement to secure a private room in the "300 wing" of the facility and moved in soon after. The agreement required that Wood Haven give Frost thirty days' notice if it intended to terminate her tenancy. Massachusetts law further required that assisted-living facilities, like Wood Haven, provide ninety days' notice to residents before ceasing operations. See 651 CMR 12.03(10)(a), amended by emergency regulation 1479 Mass. Reg. 55 (Sept. 7, 2022).2 On June 9, 2021, Massachusetts's Executive Office of Elder Affairs (the "EOEA") placed a moratorium on Wood Haven enrolling new residents due to the facility's violations of EOEA regulations. The situation further deteriorated in November 2021 when the EOEA suspended Wood Haven's certification as an

1Because this appeal stems from a district court's order on a motion to dismiss, we accept all well-pleaded factual allegations in Frost's complaint as true. Nystedt v. Nigro, 700 F.3d 25, 30 (1st Cir. 2012).

On September 7, 2022, the regulation was amended to increase 2

the required notice from ninety to 120 days.

assisted-living facility. In response, BI 40, LLC ("BI 40") -- a company that had financed Wood Haven's continued operations -- filed an emergency motion in the U.S. District Court for the District of Massachusetts requesting that KCP be appointed as receiver for the facility.

On December 9, 2021, Judge Patti Saris held a hearing on BI 40's motion, which was attended by representatives for the EOEA, EF, LLC ("EF"),3 BI 40, and KCP.4 During the hearing, and in response to Judge Saris's expressed concern for Wood Haven's vulnerable residents, BI 40's counsel assured the court that "the standard of care to the residents [would be] maintained." Soon thereafter Judge Saris entered an order (the "Receivership Order") appointing KCP as receiver, which contained the following pertinent provisions:

Subject to the Budget . . . and its fiduciary duties, the Receiver shall have and may exercise the following powers . . .

[to] manage, operate, preserve[,] and maintain the Receivership Assets as a prudent person would, including, without limitation, the power to enter into, terminate[,] or negotiate contracts and make repairs or alterations to the Receivership Assets that the Receiver in its business judgment reasonably believes necessary to pursue the Objectives. . . .

3 EF, LLC managed Wood Haven's operations during the relevant time period.

4 Wood Haven residents, including Frost, and their families were not present at, and were never informed of, this proceeding.

[to] take all such actions necessary to transact business with the Facility’s existing residents, including entering into, amending, terminating[,] or otherwise modifying any lease or contract with an existing resident. . . .

[to] hire, fire, select, and retain employees of [Wood Haven] as the Receiver deems reasonable or necessary to preserve and maintain the value of the Receivership Assets, including as necessary or desirable to provide appropriate quality patient care. . . .

Upon entry of the order, KCP took control of Wood Haven and retained EF to continue managing the facility's operations. The complaint further alleges that Robert Eisenstein, an EF representative and named defendant, acted as the facility's executive director.

On January 13, 2022, around five weeks after KCP's receivership began, a water pipe burst at Wood Haven, damaging the 300 wing of the facility where Frost lived. The damage rendered Frost's room and proximate portions of the facility unlivable, but Frost and other impacted residents were able to be relocated to other habitable rooms within the facility. Notably, around the time that the burst pipe caused water damage to Frost's room, residents also complained that the facility's heating system was malfunctioning, leaving the interior so cold that residents had to don extra layers of clothing to stay warm. The EOEA was alerted to these concerns, but the agency "declined to recognize the situation at the Facility as an emergency."

Despite the EOEA's determination, within four days of the water pipe bursting, Wood Haven's management had decided to close the facility. To do so, however, KCP first needed to remove Wood Haven's residents. Management therefore began contacting other care facilities to request that they accept the transfer of Wood Haven's residents. In these calls, and in communications on or around January 18 with residents and their legal representatives, Wood Haven representatives asserted that the transfer was necessary because the Tewksbury Fire Department had ordered an emergency evacuation of the facility. In one such letter from Robert Eisenstein, he reiterated that Wood Haven was "under orders [of the Tewksbury Fire Department] to have all [its] residents out of the building by [the following day] Wednesday[,] January 19, 2022." In fact, no such order existed.

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