Stromquist v. Progressive Universal Insurance Company

CourtDistrict Court, D. Nebraska
DecidedMarch 16, 2023
Docket8:22-cv-00332
StatusUnknown

This text of Stromquist v. Progressive Universal Insurance Company (Stromquist v. Progressive Universal Insurance Company) is published on Counsel Stack Legal Research, covering District Court, D. Nebraska primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Stromquist v. Progressive Universal Insurance Company, (D. Neb. 2023).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEBRASKA

KAREN STROMQUIST, individually and on behalf of all others similarly situated, 8:22–CV–332 Plaintiff,

vs. MEMORANDUM AND ORDER ON DEFENDANT’S MOTION TO DISMISS PROGRESSIVE UNIVERSAL INSURANCE PURSUANT TO FED. R. CIV. P. 12(b)(6) COMPANY, an Ohio corporation,

Defendant.

Defendant Progressive Universal Insurance Company (Progressive) has moved to dismiss Counts I, III, and IV of the Class Action Complaint that plaintiff Karen Stromquist brought on behalf of herself and other similarly situated individuals. Filing 24 at 1. Progressive makes this motion pursuant to Federal Rule of Civil Procedure 12(b)(6), contending that the Counts identified fail to state claims for relief. Filing 24 at 1. Stromquist does not contest Progressive’s position that Count I of the Complaint should be dismissed. Filing 28 at 7. However, she opposes the Motion as it relates to her claims in Counts III and IV. See Filing 28 at 7–8. Count II of the Complaint— which alleges a breach of contract claim—is not at issue on this Motion and remains pending. See Filing 25 at 2. Count III of the Complaint alleges a breach of the covenant of good faith and fair dealing. Filing 1 at 18. Count IV of the Complaint seeks a declaratory judgment pursuant to 28 U.S.C. § 2201, et seq. Filing 1 at 19.The Court concludes that Stromquist has adequately pleaded a claim for breach of the covenant of good faith and fair dealing in Count III. However, her claim for declaratory relief in Count IV cannot go forward. Thus, the Court grants Progressive’s Motion in part and denies it in part for the following reasons. I. BACKGROUND A. Factual Background1 Stromquist was involved in a car wreck and sustained physical damage to her vehicle on November 16, 2019. Filing 1 at 5 (¶16). At the time of the accident, she was insured by Progressive. Filing 1 at 5 (¶16). After Stromquist made a claim for property damage, Progressive determined that her vehicle was a “total loss” and paid her what it purported to be the Actual Cash Value

(ACV) for her vehicle as Progressive had promised to do consistent with the insurance policy and Nebraska law. Filing 1 at 5 (¶¶17–18); see also Filing 1-1 at 20, 24. Progressive uses a “total loss settlement process” in calculating valuations and claim payments in such circumstances. Filing 1 at 5–6 (¶19). As part of the process, Progressive obtains a “Vehicle Valuation Report” that is prepared by a different entity—Mitchell International, Inc. (Mitchell). Filing 1 at 6 (¶19). Progressive relies on the valuation provided by Mitchell in determining the ACV amount owed under the policy. Filing 1 at 6 (¶19). Mitchell’s valuation reports “purport to contain values for comparable vehicles for sale in the claimant’s geographic area” and “also contain a purported valuation of the loss vehicle based upon these prices for comparable vehicles listed in the report.” Filing 1 at 6 (¶20). “The report then adjusts the advertised

prices of those comparable vehicles to account for differences in equipment, mileage, and vehicle configuration.” Filing 1 at 6 (¶20). However, these valuation reports also “make a further adjustment to each loss vehicle called a ‘Projected Sold Adjustment’” or PSA. Filing 1 at 6 (¶21). In Stromquist’s case, for example, each of the seven comparable vehicles received PSAs ranging from -$857.00 to -$497.00. Filing 1 at 6 (¶21).

1 Except where otherwise indicated, the following facts are taken from Stromquist’s Complaint. See Liscomb v. Boyce, 954 F.3d 1151, 1153–54 (8th Cir. 2020) (“To avoid dismissal, the complaint must contain facts that, if ‘accepted as true, . . . state a claim to relief that is plausible on its face.’”) (quoting Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009)). The PSAs are purportedly used in valuation reports as “an adjustment to reflect consumer purchasing behavior” such as where a consumer negotiates a different price than the listed price of the vehicle. Filing 1 at 6 (¶22). However, Stromquist alleges that these PSAs “do not reflect market realities . . . and run contrary to customary automobile dealer practices and inventory management, where list prices are priced to market to reflect the intense competition in the context

of [i]nternet pricing and comparison shopping.” Filing 1 at 6–7 (¶23). Stromquist acknowledges that in a prior era “dealerships generally priced vehicles above market knowing that some consumers might be poor negotiators and they would realize an inflated profit on those sales.” Filing 1 at 7 (¶24). Yet, she alleges this no longer reflects the current dynamic of the used car market given the prevalence of internet shopping and the ability for consumers to compare vehicles across multiple dealerships. Filing 1 at 7 (¶25). “Instead, car dealerships use sophisticated pricing software—which provides the advertised price of all competitors; the average ‘turn’ of a given year, make and model; the amount for which vehicles have sold during a given time-period; etc.—and now appraise vehicles before

acquiring them to price them to a market and do not negotiate from that price.” Filing 1 at 7 (¶25). Based on this new reality, Stromquist alleges that “a negotiated discount off the cash price is highly atypical and is not proper to include in determining ACV.” Filing 1 at 8 (¶27). Thus, she claims that the PSAs “are contrary to appraisal standards,” Filing 1 at 8 (¶28), and Progressive “thumbs the scale by discarding vast amounts of relevant data that contradict any application of a [PSA] and . . . [fails] to control for material variables, including whether there were ancillary purchases or transactions that may influence what is recorded as the ‘sales price’ but do not influence the ACV[.]” Filing 1 at 8 (¶29). Indeed, she claims that prior to July 2021, the PSA calculation excluded transactions in which the list price of a vehicle equaled the sold price. Filing 1 at 9 (¶30). According to Stromquist, Progressive “has not exercised even a modicum of curiosity to investigate whether market realities support the application of a [PSA].” Filing 1 at 9 (¶34). She maintains that “[n]either Progressive’s form Policy nor Nebraska law permit reducing a vehicle’s value for invented or arbitrarily assumed justifications.” Filing 1 at 9 (¶35). Stromquist further alleges that Progressive fails to account for a number of other factors “that may influence the

recorded ‘sales price’ but not the ACV (e.g., whether the customer traded in a vehicle at the time of purchase, bought an extended warranty or service plan, or financed the purchase).” Filing 1 at 10–11 (¶44). “In these instances, the ACV of the vehicle remains priced to market; the dealership simply transferred the anticipated profit through either the sale of an ancillary product or by reducing what it would have offered in trade-in value.” Filing 1 at 11 (¶45). Stromquist goes on to allege that “[t]he impropriety and arbitrariness of [the PSAs] are further demonstrated by the fact that Mitchell’s primary competitor in providing valuation reports to insurance companies—CCC Intelligent Solutions, Inc.—does not apply [PSAs] in this manner.” Filing 1 at 11 (¶46). Based on her “information and belief,” she also claims that Progressive does

not apply PSAs “when determining ACV of total losses in California or Washington.” Filing 1 at 11 (¶47). Stromquist therefore posits that “[t]here is no justification for applying these adjustments when valuing total losses in Nebraska while not subjecting California and Washington insureds to the same negative adjustments.” Filing 1 at 11 (¶47).

Free access — add to your briefcase to read the full text and ask questions with AI

Related

City of Los Angeles v. Lyons
461 U.S. 95 (Supreme Court, 1983)
Ashcroft v. Iqbal
556 U.S. 662 (Supreme Court, 2009)
Brereton v. Bountiful City Corp.
434 F.3d 1213 (Tenth Circuit, 2006)
Hart v. United States
630 F.3d 1085 (Eighth Circuit, 2011)
David Orr v. Tom Clements
688 F.3d 463 (Eighth Circuit, 2012)
Jessie v. Potter
516 F.3d 709 (Eighth Circuit, 2008)
Braden v. Wal-Mart Stores, Inc.
588 F.3d 585 (Eighth Circuit, 2009)
Spanish Oaks, Inc. v. Hy-Vee, Inc.
655 N.W.2d 390 (Nebraska Supreme Court, 2003)
Ruwe v. Farmers Mutual United Insurance Co.
469 N.W.2d 129 (Nebraska Supreme Court, 1991)
Lynch v. State Farm Mut. Auto. Ins. Co.
745 N.W.2d 291 (Nebraska Supreme Court, 2008)
LeRette v. American Medical Security, Inc.
705 N.W.2d 41 (Nebraska Supreme Court, 2005)
County of Mille Lacs v. Melanie Benjamin
361 F.3d 460 (Eighth Circuit, 2004)
Spokeo, Inc. v. Robins
578 U.S. 330 (Supreme Court, 2016)
Matthew Carlsen v. GameStop, Inc.
833 F.3d 903 (Eighth Circuit, 2016)
Eric Hayes v. Metro Property & Casualty
908 F.3d 370 (Eighth Circuit, 2018)
Kali Myers v. Sioux City, Iowa, City of
920 F.3d 1158 (Eighth Circuit, 2019)
Aaron Dalton v. NPC International, Inc.
932 F.3d 693 (Eighth Circuit, 2019)
Katelyn Webb v. Chelsea Smith
936 F.3d 808 (Eighth Circuit, 2019)
Austin Glick v. Western Power Sports, Inc
944 F.3d 714 (Eighth Circuit, 2019)

Cite This Page — Counsel Stack

Bluebook (online)
Stromquist v. Progressive Universal Insurance Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/stromquist-v-progressive-universal-insurance-company-ned-2023.