STREET v. SANTIAGO

CourtDistrict Court, M.D. North Carolina
DecidedFebruary 14, 2025
Docket1:21-cv-00941
StatusUnknown

This text of STREET v. SANTIAGO (STREET v. SANTIAGO) is published on Counsel Stack Legal Research, covering District Court, M.D. North Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
STREET v. SANTIAGO, (M.D.N.C. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF NORTH CAROLINA

LOMMIA FAYE STREET, ) ) Plaintiff, ) ) v. ) 1:21-cv-941 ) JOHN SANTIAGO, ) TRAVIS J. NELLIS, and ) UNITED STATES OF AMERICA, ) ) Defendants. )

MEMORANDUM OPINION AND ORDER OSTEEN, JR., District Judge Before this court is Defendants’ Motion for Summary Judgment, (Doc. 40). This matter is ripe for adjudication and, for the reasons set forth herein, Defendants’ motion will be granted in part and denied in part. I. FACTUAL BACKGROUND Plaintiff’s claims for relief arise out of a series of events that occurred at a Veterans Affairs clinic (“VA clinic”) in Kernersville, North Carolina on June 12, 2019. (Aff. of Lommia Faye Street (“Pl.’s Aff.”) (Doc. 47) ¶¶ 2–3.) On this date, Plaintiff visited the VA clinic to attend an appointment with her physician. (Id. ¶ 3.) Upon arrival, Plaintiff sought to use a check-in kiosk in the clinic’s lobby to register for her upcoming appointment. (Id. ¶ 5.) As Plaintiff waited to use a kiosk, a man — later identified as Lt. Colonel Cummings — “cut in front of [Plaintiff] and began to use a kiosk that had been vacated.” (Id.) Plaintiff stepped forward, engaged in conversation with Cummings, and then ejected his VA identification card from the kiosk. (Id.) Cummings retrieved his card from Plaintiff and walked away. (Id.)1 After Cummings walked away, Plaintiff sought to use the

kiosk herself and elicited assistance from a VA volunteer, Karin Dalkey. (Id. ¶ 6.) While receiving assistance, Plaintiff discussed with Ms. Dalkey her incident with Cummings, but told Ms. Dalkey that “it was over,” and “to forget it.” (Id. ¶ 9.) It is unclear who relayed news of the incident to the police dispatch, but shortly thereafter, John Santiago – a police officer stationed at the VA clinic – received “a report from dispatch that a female veteran had reported being assaulted by another veteran in the lobby.” (Defs.’ Ex. 2, Aff. of John

1 Plaintiff and Defendants offer differing facts and conclusions about Plaintiff’s interaction with Cummings at the kiosk. This court is bound to consider the parties’ properly supported factual allegations but declines to adopt unsupported conclusions. For example, Plaintiff, in her affidavit, contends that “[t]he video shows that I calmly engaged in a conversation with Cummings.” (Pl.’s Aff. (Doc. 47) ¶ 5.) Although the video may show that Plaintiff did not punch or hit Cummings, the video has no sound and therefore does not show whether Plaintiff “calmly engaged” with Cummings. To the contrary, the facts show that Plaintiff, without permission, removed Cummings’ card from the kiosk, an act which does not suggest that Plaintiff “calmly engaged” with Cummings. Santiago (“Santiago’s Aff.”) (Doc. 41-1) at ¶¶ 2–3.) Santiago traveled to the lobby and spoke briefly with Ms. Dalkey, where she advised him that “a female veteran wanted to report an assault on her by another veteran.” (Id. ¶ 4). Santiago then located Plaintiff in the lobby and initiated a conversation with her. (Id. ¶ 5). These facts are not disputed.2 Santiago attests that during his initial conversation with

Plaintiff in the lobby, she informed him that “a veteran” had “aggressively grabbed” her wrist and threatened her. (Id.) Plaintiff attests, meanwhile, that she told Santiago “to forget about” the incident. (Pl.’s Aff. (Doc. 47) ¶ 9.) Notably, Plaintiff does not dispute that she told Santiago a veteran had “aggressively grabbed her wrist.” (See Santiago’s Aff. (Doc. 41- 1) ¶ 5.)

2 Plaintiff asserts that she “did not tell Ms. Dalkey that [she] wanted to report an assault.” (Pl.’s Aff. (Doc. 47) ¶ 9.) However, Ms. Dalkey, and other witnesses in the lobby, were still free to report to dispatch what they perceived to be a disturbance in the lobby. Plaintiff does not offer any evidence to dispute what Santiago attests Dalkey told him about Plaintiff wanting to report an assault after he was summoned to the lobby. After this initial conversation in the lobby,3 Santiago departed to review security footage of the altercation, (id. ¶ 6), as well as to interview Mr. Cummings, (id. ¶ 9), the veteran who purportedly “aggressively grabbed” Plaintiff’s wrist, (id. ¶ 5). During this interview, Cummings informed Santiago that Plaintiff had “yell[ed] at him while he was at a check-in kiosk, and then took his veteran identification card out of the kiosk

3 The parties appear to disagree about whether this initial lobby conversation between Santiago and Plaintiff took place over one or two parts. Plaintiff’s affidavit acknowledges only one initial conversation in the lobby. (Compare Pl.’s Aff. (Doc. 47) ¶ 9 (referencing “the first conversation” with Santiago in the lobby), with id. ¶ 11 (describing Plaintiff’s later confrontation with Santiago by the clinic’s entrance); see also Pl.’s Resp. (Doc. 46) at 6 (“There was a delay of more than an hour and a half between the time Santiago first spoke with Street and the time he confronted her [by the entrance to the clinic].”)). Santiago contends that he initially conversed with Plaintiff in the lobby, departed momentarily to review security footage, and then returned to the lobby shortly thereafter for a second conversation in which he informed Plaintiff that he “did not see an assault on the video” but that he would “continu[e] to review videos from other cameras” and “also speak with Mr. Cummings.” (Santiago’s Aff. (Doc. 41-1) ¶¶ 5–8.) After this second initial conversation in the lobby, Santiago contends he departed to interview Cummings and later located Plaintiff by the clinic’s entrance. (Id. at ¶¶ 9–10.) This later encounter by the clinic’s entrance escalated into a physical confrontation and is the basis of Plaintiff’s claims. The parties’ apparent dispute about whether the initial lobby conversation occurred in one or two parts is immaterial. This memorandum opinion will refer to the “initial encounter in the lobby” (without making the finding of whether it occurred in one or two parts) and the “later encounter by the clinic’s entrance.” he was using.” (Id. ¶ 9) Additionally, Cummings stated that he “took his identification card back” from Plaintiff and told her he would “report her to the police” if she took it again. (Id.) These facts about Santiago’s interview with Cummings are undisputed. After Santiago interviewed Cummings and reviewed the security footage,4 he sought out Plaintiff “to speak with [her],”

and located her near the entrance of the clinic. (Id. ¶ 10; Pl.’s Aff. (Doc. 47) ¶ 11.) After roughly two minutes of conversation, (Pl.’s Aff. (Doc. 47) ¶ 11), Plaintiff attempted to leave, but Santiago positioned his body in front of Plaintiff to block her exit, (id. ¶¶ 12–13). A physical confrontation ensued and resulted in Plaintiff being handcuffed and arrested by Santiago. (Id. ¶¶ 22, 26; Santiago’s Aff. (Doc. 41-1) ¶ 21.) After arresting Plaintiff, Santiago “had concerns regarding her mental health” due to her “belligerence and aggressive behavior,” and escorted Plaintiff “to the mental health reception area [(of the VA clinic)] for an assessment.”

(Santiago’s Aff. (Doc. 41-1) ¶ 22.) Plaintiff was assessed by “Dr. Herman Diggs, a VA psychologist,” (id. ¶ 23), and then was issued a citation for her criminal charges and released. (Id. ¶

4 During the time that Santiago was interviewing Cummings and reviewing security footage, Plaintiff was attending her physician’s appointment. (Pl.’s Aff. (Doc. 47) ¶ 9.) 27; see also Pl.’s Aff. (Doc. 47) ¶ 36, 38.) Plaintiff asserts that her time in custody, from arrest to release, took “many hours.” (Pl.’s Aff. (Doc. 47) ¶ 35.) The statements of probable cause for Plaintiff’s arrest show that she was charged with disorderly conduct under 38 C.F.R. § 1.218(b)(11), (see Pl.’s Ex. 1, Administrative Claim (Doc.

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STREET v. SANTIAGO, Counsel Stack Legal Research, https://law.counselstack.com/opinion/street-v-santiago-ncmd-2025.