Stitt v. Citibank, N.A.

942 F. Supp. 2d 944, 2013 WL 1787159, 2013 U.S. Dist. LEXIS 59519
CourtDistrict Court, N.D. California
DecidedApril 25, 2013
DocketCase No. 12-cv-03892-YGR
StatusPublished
Cited by2 cases

This text of 942 F. Supp. 2d 944 (Stitt v. Citibank, N.A.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Stitt v. Citibank, N.A., 942 F. Supp. 2d 944, 2013 WL 1787159, 2013 U.S. Dist. LEXIS 59519 (N.D. Cal. 2013).

Opinion

Order Granting in Part and Denying in Part Defendants’ Motion to Dismiss

YVONNE GONZALEZ ROGERS, District Judge.

Named Plaintiffs Gloria Stitt, Ronald Stitt, Judi Shatzer, Mark Zirlott, and Terri Louise Zirlott filed a Class Action Complaint against Defendants Citibank, N.A. and CitiMortgage, Inc. (collectively, “Citi” or “Defendants”). (Dkt. No. 1-1.) Plaintiffs allege Citi engaged in fraudulent practices by charging marked-up or unnecessary fees in connection with Defendants’ home mortgage loan servicing businesses. This action was filed separately as to these Defendants pursuant to a previous order of the Court. (See Bias, et al. v. Wells Fargo & Co., et al., Case No. 12-cv-00664-YGR [Dkt. No. 59].)

Defendants filed a Motion to Dismiss on August 21, 2012, seeking dismissal of the Complaint with prejudice. (Dkt. No. 5.) On September 4, 2012, Plaintiffs filed their Opposition to the Citi Defendants’ Motion to Dismiss Pursuant to Fed.R.Civ.P. 12(b)(6). (Dkt. No. 7.) Citi filed their Reply in Support of Motion to Dismiss on September 13, 2012. (Dkt. No. 12.) The [948]*948Court held oral argument on November 6, 2012. (Dkt. No. 18.)

Having carefully considered the papers submitted and the pleadings in this action, oral argument at the hearing held on November 6, 2012, and for the reasons set forth below, Plaintiffs’ first claim for violation of the Racketeer Influenced and Corrupt Organizations Act (“RICO”) and second claim for conspiracy to violate RICO are Dismissed With Leave to Amend. The Court Denies Defendants’ Motion to Dismiss the third claim for unjust enrichment and fourth claim for fraud.

I. Factual and Procedural Background

Plaintiffs allege that Defendants have engaged and continue to engage in fraudulent practices in connection with their home mortgage loan servicing business.1 (Compl. ¶ 2.) Defendants allegedly adopted a uniform practice designed to maximize fees assessed on delinquent borrowers’ accounts. {Id. ¶¶ 2-4.) As part of a fraudulent scheme, Defendants “formed an enterprise with their respective subsidiaries, affiliates, and ‘property preservation’ vendors, ... unlawfully mark[ed] up default-related fees charged by third parties[,] and assessed] them against borrowers’ accounts” for an undisclosed profit. {Id. ¶ 9.) Specifically, “Defendants order[ed] default-related services from their subsidiaries and affiliated companies, who, in turn, obtain[ed] the services from third-party vendors.” {Id. ¶ 41.) The third-party vendors charged Defendants for their services, but Defendants “assess[ed] borrowers a fee that [wa]s significantly marked-up from the third-party vendors’ actual fees for the services.” {Id.) Through the unlawful enterprise, Defendants marked-up fees charged by vendors, “often by 100% or more,” and failed to disclose the mark-ups and hidden profits to borrowers. {Id. ¶ 4.)

In addition to marked-up fees, Defendants had a “practice of routinely assessing fees ... even when they [wejre unnecessary.” (Compl. ¶ 4.) Plaintiffs allege that: “even if the property inspections were properly performed and actually reviewed by someone at the bank, Citi’s continuous assessment of fees for these inspections on borrowers accounts [sic ] [wa]s still improper because of the frequency with which they [we]re performed. If the first inspection report show[ed] that the property [wa]s occupied and in good condition, it [would be] unnecessary and inappropriate for Citi’s system to automatically continue to order monthly inspections. Nothing in the reports justifie[d] continued monitoring.” {Id. ¶ 52.)

Plaintiffs allege that their mortgage contracts disclosed that Defendants will pay for default-related services when necessary, which would be reimbursed by borrowers, but “[n]owhere [wa]s it disclosed to borrowers that the servicer may markup the actual cost of those services to make a profit, nor d[id] it permit such fees to be assessed on borrowers’ accounts [949]*949when they [we]re unnecessary.” (Compl. ¶ 43.) Defendants identified the marked-up fees as “Delinquency Expenses” on mortgage statements. (Id. ¶¶ 10, 49 & 50.) Defendants “le[ft] borrowers unable to know the true nature of the fees that [we]re assessed under the ‘Delinquency Expenses’ description” because they merely gave borrowers, in statements and other documents, “a list of potential types of fees without a true itemization.” (Id. ¶ 105.) Specifically, Defendants told borrowers that the “Delinquency Expenses” were “third-party expenses such as property inspection fees, property preservation costs, appraisal costs, and attorney. fees” occurred as a result of default. (Id.) Plaintiffs allege that the marked-up fees included Broker’s Price Opinion fees (“BPOs”) and appraisal fees. (Id. ¶¶ 31 & 44-49.)

Plaintiffs also allege that Defendants used two software programs (CitiLink and Maestro [the “Programs”]), which were designed to manage borrowers’ accounts and assess fees according to protocols and policies designed by executives at Citibank, N.A. and CitiMortgage, Inc. (Compl. ¶¶ 36-37 (also alleging the Programs are proprietary to Defendants).) The management of payment information for loans was automated by these Programs, and all payments were automatically loaded into them. (Id. ¶ 38.) With the parameters inputted into the Programs, CitiLink and Maestro “automatically implemented] decisions about how to manage borrowers’ accounts based on internal software logic,” including “automatically assessing] late fees, default-related service fees, and other charges” when a loan was past due. (Id. ¶ 39.) Defendants’ software Programs and overall practices were designed to ensure that inspections were automatically ordered regardless of whether the inspections were necessary. (Id. ¶¶ 50-51.)

As stated supra, Plaintiffs have mortgages serviced by CitiMortgage. (Compl. ¶¶ 61, 65 & 70.) As to Plaintiffs Gloria and Ronald Stitt, Defendants “continually assessed fees for default-related services, including property inspections ... as early as April 19, 2010.” (Id. ¶ 62.) The Stitts allege on information and belief that they “paid some or all of the unlawful fees assessed on their account” but cannot provide detail of every fee assessed because Defendants maintain the complete accounting. (Id. ¶ 63.) As to Plaintiff Judi Shatzer, Defendants “continually assessed fees for default-related services, including property inspections ... [fjrom January 2009 to February 2012 ... for more than 30 property inspections.” (Id. ¶ 66.) Plaintiff Shatzer alleges on information and belief that she “paid some or all of the unlawful fees assessed on her account.” (Id. ¶ 67.) As to Plaintiffs Mark and Terri Louise Zirlott, Defendants “continually assessed fees for default-related services, including property inspections ... as early as April 19, 2009. From April 2009 to March 2010, Citi assessed fees for twelve property inspections.” (Id. ¶ 71.) The Zirlotts allege on information and belief that they “paid some or all of the unlawful fees assessed on their account.” (Id. ¶ 72.)

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Cite This Page — Counsel Stack

Bluebook (online)
942 F. Supp. 2d 944, 2013 WL 1787159, 2013 U.S. Dist. LEXIS 59519, Counsel Stack Legal Research, https://law.counselstack.com/opinion/stitt-v-citibank-na-cand-2013.