Steward v. Sears Roebuck & Co.

312 F. Supp. 2d 719, 2004 U.S. Dist. LEXIS 5822, 2004 WL 732028
CourtDistrict Court, E.D. Pennsylvania
DecidedApril 6, 2004
DocketCivil Action 02-8921
StatusPublished
Cited by3 cases

This text of 312 F. Supp. 2d 719 (Steward v. Sears Roebuck & Co.) is published on Counsel Stack Legal Research, covering District Court, E.D. Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Steward v. Sears Roebuck & Co., 312 F. Supp. 2d 719, 2004 U.S. Dist. LEXIS 5822, 2004 WL 732028 (E.D. Pa. 2004).

Opinion

ORDER AND MEMORANDUM

DuBOIS, District Judge.

ORDER

AND NOW, this 6th day of April, 2004, upon consideration of the Defendant’s Motion for Summary Judgment (Document No. 12, filed October 24, 2003), Plaintiffs Brief in Opposition to Defendant’s Motion for Summary Judgment (Document No. 15, filed November 14, 2003), Defendant’s Reply Brief in Support of Summary Judgment (Document No. 16, filed December 1, 2003), Plaintiffs Surreply in Opposition to Defendant’s Motion for Summary Judgment (Document No. 17, December 10, 2003), IT IS ORDERED that Defendant’s Motion for Summary Judgment is GRANTED IN PART and DENIED IN PART as follows:

*DCCLXIII (1) Defendant’s Motion for Summary Judgment is GRANTED with respect to plaintiffs claims under the Age Discrimination in Employment Act for punitive damages and damages for pain and suffering, humiliation and embarrassment;
(2) Defendant’s Motion for Summary Judgment is GRANTED with respect to plaintiffs claim under the Delaware Human Relations Act;
(3) Defendant’s Motion for Summary Judgment is DENIED in all other respects.

It is FURTHER ORDERED that a conference to schedule further proceedings will be conducted in due course.

MEMORANDUM

I. INTRODUCTION

Plaintiff Gunnar Steward (“Steward”) filed this action against his former employer, Sears, Roebuck and Co. (“Sears”), alleging that Sears terminated his employment in violation of the Age Discrimination in Employment Act, 29 U.S.C. § 261, et seq. (“ADEA”), and the Delaware Human Relations Act, 19 Del. Laws § 711, et seq. (“DHRA”). Steward later agreed to withdraw his DHRA claim.

Sears moved for summary judgment on the ADEA claim based on the following three arguments: (1) Steward cannot establish a prima facie case of age discrimination; (2) Sears has presented a legitimate non-discriminatory reason for discharging Steward; and (3) Steward cannot establish that the reasons proffered by Sears for the discharge were a pretext for illegal discrimination.

II. FACTS

Steward began working for Sears on March 19, 1979 as a Lawn and Garden Technician. He worked in that position for approximately eight years until his promotion to Senior Technician in 1987. After eleven years as a Senior Technician, Steward was promoted to the position of Technical Manager in December 1998. Steward held this position until he was terminated on July 2, 2001.

Throughout Steward’s tenure as a Technician and Senior Technician, he received positive performance evaluations, regular pay increases and merit bonuses. Steward also received positive evaluations for his performance as a Technical Manager from two former District Service Managers (“DSM”), Alan Rushing and Roy Vasseur. Specifically, Mr. Rushing testified that his view of Mr. Steward’s leadership skills “was very favorable.” Rushing Depo. at 23, 25, 42, 43. Mr. Vasseuer also rated Steward as “above meets expectations” in both business results and in leadership.

Steward alleges that his troubles at Sears began when Phillip Schweizer (“Schweizer”) was hired as the DSM of the Wilmington Service Center in December 2000. From the time Schweizer started at Sears’s Wilmington facility, Steward alleges that Schweizer treated him differently than the younger Technical Managers. These younger Technical Managers were: Brian Merkel (“Merkel”), age 35, Tony Carter (“Carter”), age 45, 1 and Mark DeWit (“DeWit”), age 34. Joyce Sipple, age 59, was the only Technical Manager under Schweizer’s supervision who was older than Steward.

*DCCLXIV On February 21, 2000, Steward received his first negative performance evaluation during his employment at Sears. The evaluation was completed by Schweizer who, on a scale of “1” to “5” 2 rated Steward as follows: “consistently meets expectations; solid, value-added performance” (3) in business results or production; “some expectations met” (2) in leadership; and “consistently meets expectations; solid, value-added performance” (3) in customer satisfaction. Despite the negative evaluation, Steward was awarded a 2% merit increase on March 1, 2001 and an annual bonus of $9,960 on March 15, 2001.

As a consequence of the negative evaluation, Steward was placed on a Performance Plan for Improvement (“PPI”). The PPI raised four deficiencies in Steward’s work performance: (1) failure to manage technicians, as multiple repair attempts were being made without Steward’s involvement; (2) failure to follow-up with customer complaints; (3) inadequate preparation for weekly GAP 3 meetings; and (4) failure to meet a deadline for providing technicians’ vacation information to Schweizer.

Steward disputes the accuracy and/or significance of each of the criticisms raised in the PPI. First, Steward asserts he always consulted the “Repeat Multiple Attempt” report that monitored the attempts to complete a service call, and that Schweizer never provided him with documentation showing that he did not provide input to technicians when multiple attempts were required to complete a repair. Next, Steward contends that the only customer complaint raised in the PPI resulted from a technician having unexpected emergency gall bladder surgery during the scheduled repair. Steward claims that the repair was ultimately completed by another technician. Third, Steward argues that he always completed a GAP report in collaboration with two other Technical Managers — Carter and Sipple. Steward also alleges that a younger Technical Manager, Merkel, never participated in producing the GAP report and yet was never reprimanded for that failure. Finally, Steward claims that he completed the technician vacation schedules, although he was delayed a short time because the vacation slips were lost during an office move that Schweizer ordered without giving notice to Steward and while Steward was out of the office.

Steward contends that despite his disagreement with criticisms raised in the PPI, he addressed all of the problems identified, and that he should have been taken off the PPI. Schweizer, however, extended the PPI. The 60-day PPI followup, given to Steward on April 26, 2001, raised four additional performance issues: (1) poor management of technicians Pandora, Lindsay and McNeese; (2) failure to follow-up with four customer complaints; (3) failure to proactively communicate with the DSM; and (4) massive backlog of repairs caused by inadequate involvement in the Parts Distribution Center (“PDC”) process 4 and failure to staff properly.

*DCCLXV Steward disputes each of the criticisms raised in the 60-day follow-up PPI.

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Bluebook (online)
312 F. Supp. 2d 719, 2004 U.S. Dist. LEXIS 5822, 2004 WL 732028, Counsel Stack Legal Research, https://law.counselstack.com/opinion/steward-v-sears-roebuck-co-paed-2004.