Steven Kozol, Larry Ballesteros, Keith Blair, Keith Craig v. Jpay, Inc.

CourtCourt of Appeals of Washington
DecidedDecember 18, 2017
Docket76796-8
StatusUnpublished

This text of Steven Kozol, Larry Ballesteros, Keith Blair, Keith Craig v. Jpay, Inc. (Steven Kozol, Larry Ballesteros, Keith Blair, Keith Craig v. Jpay, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals of Washington primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Steven Kozol, Larry Ballesteros, Keith Blair, Keith Craig v. Jpay, Inc., (Wash. Ct. App. 2017).

Opinion

COURT OF P ST/ViE e

2C't CE.0 10 -E•

IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON STEVEN P. KOZOL, LARRY ) BALLESTEROS, KEITH CRAIG, ) No. 76796-8-1 and KEITH BLAIR, ) ) DIVISION ONE Appellants, ) ) UNPUBLISHED OPINION v. ) ) JPAY, INC., ) ) Respondent. ) FILED: December 18, 2017 )

TRICKEY, A.C.J. — Steven Kozol, Larry Ballesteros, Keith Craig, and Keith

Blairl appeal the trial court's grant of summary judgment in favor of JPay, Inc. and

denial of their motion for a CR 56(f) continuance, motion to compel discovery, and

motion for reconsideration. Finding no error, we affirm.

FACTS

Kozol, Ballesteros, Craig, and Blair are housed at the Stafford Creek

Corrections Center in Aberdeen, Washington.2 JPay has a contract with the

Washington State Department of Corrections (DOC)to sell electronics, including

1Two sets of opening and reply briefs were filed by the appellants in this case. Appellants Ballesteros, Craig, and Blair filed one set of briefs and appellant Kozol filed a separate set. The two sets of briefs contain identical issue statements and incorporate one another's argument sections by reference. For purposes of this opinion, the appellants will be treated as a group and will be collectively called Kozol for actions on appeal. 2 Michas Taitano participated in the trial proceedings but was not named as a party on appeal. No. 76796-8-1/ 2

MP3 music players, and electronic music to inmates. Kozol, Ballesteros, Craig,

and Blair each received a JP3 model MP3 music player from JPay in 2012, and

have purchased music to listen to on their JP3s. JPay's music players are sold

with a limited warranty.3

Kozol, Ballesteros, Craig, and Blair's JP35 stopped working in 2015. Steven

Kozol filed help tickets with JPay and was told that he would need to purchase a

new device. In June 2015, Steven Kozol filed a pro se complaint against JPay,

alleging fraud, negligent misrepresentation, violation of the Consumer Protection

Act4 (CPA), tortious interference, trespass, conversion, and estoppel. Blair and

Ballesteros joined Steven Kozol's lawsuit as intervenors. Craig filed a separate

complaint, and Kozol's subsequent motion to consolidate the cases was granted.

In July 2015, JPay determined that its new software, which was designed

for its new JP4 model music player, was causing many JP3s to malfunction when

it was downloaded. JPay offered a free hardware upgrade to any inmate whose

JP3 was affected, including Kozol, Ballesteros, Craig, and Blair, regardless of its

warranty status. JPay has since stopped producing JP3 models but continues to

offer free upgrades to new models. Inmates' music libraries are associated with

their JPay account and were unaffected by the issues with the music players.

Kozol, Ballesteros, Craig, and Blair moved for a CR 56(f) continuance and

moved to compel discovery. The trial court denied their motions. JPay moved for

3 Although the parties do not cite a copy of the applicable user agreements in the record, JPay has never offered a limited warranty longer than one year during the relevant time period. 4 Ch. 19.86 RCW.

2 No. 76796-8-1/ 3

summary judgment. The trial court granted summary judgment in favor of JPay

and dismissed Kozol, Ballesteros, Craig, and Blair's claims. Kozol, Ballesteros,

Craig, and Blair moved for reconsideration, which the trial court denied.

Kozol, Ballesteros, Craig, and Blair appeal.

ANALYSIS

Evidence Supporting Summary Judgment

Kozol argues that the trial court erred when it admitted the declaration of

JPay's compliance officer Shari Katz because Katz's declaration does not

demonstrate that it was based on her personal knowledge. We disagree.

Affidavits submitted in support of summary judgment "shall be made on

personal knowledge, shall set forth such facts as would be admissible in evidence,

and shall show affirmatively that the affiant is competent to testify to the matters

stated therein." CR 56(e).

"The de novo standard of review is used by an appellate court when

reviewing all trial court rulings made in conjunction with a summary judgment

motion." Folsom v. Burger King, 135 Wn.2d 658, 663, 958 P.2d 301 (1998).

Here, Katz declared under penalty of perjury that she had personal

knowledge of the facts contained in her declaration. Katz's declaration contains

facts that would be particularly within the personal knowledge of an officer of JPay,

such as the number of affected JP3s, the cause of the malfunctions, and JPay's

efforts to respond to the issue. Thus, Katz's declaration indicates that she testified

from her personal knowledge. Kozol has not argued that the facts in Katz's

declaration were inadmissible or that Katz was not competent to testify. Therefore,

3 No. 76796-8-1/4

we conclude that the trial court did not err when it considered Katz's declaration

when deciding to grant J Pay's motion for summary judgment.

Kozol argues that Katz's declaration is overly generalized, conclusory, and

speculative.5 Kozol has not offered relevant legal authority in support of this

argument. Moreover, Katz did not need to declare that every JP3 had been

affected to provide sufficiently specific testimony. We reject this argument. RAP

10.3(a)(6).

Kozol next argues that Katz's declaration did not establish her personal

knowledge because she did not declare that she worked at JPay when the events

at issue occurred or that she had first-hand knowledge of the writing of the

defective computer code. Kozol asserts that we must view this in the light most

favorable to them and conclude that Katz started working at JPay on the day she

made her declaration. This is incorrect. As discussed above, Kozol has not

demonstrated that the trial court erred in concluding that Katz's declaration

established her personal knowledge and was admissible. Moreover, Katz did not

have to have personal knowledge of the software code itself to have personal

knowledge of its effects on inmates' JP3s. We reject this argument.

Summary Judgment

Kozol argues that the trial court erred in granting summary judgment in favor

of JPay because genuine issues of material fact exist regarding their claims for

violation of the CPA, conversion, and trespass to chattels. JPay relies on the facts

5 For example, Kozol takes issue with Katz's statements that "many JP3 players" were affected and that the software caused "malfunctions for some offenders." Clerk's Papers (CP)at 86. 4 No. 76796-8-1 / 5

and arguments it offered to the trial court. We examine each of Kozol's dismissed

claims in turn.

Summary judgment shall be granted "if the pleadings, depositions, answers

to interrogatories, and admissions on file, together with the affidavits, if any, show

that there is no genuine issue as to any material fact and that the moving party is

entitled to a judgment as a matter of law." CR 56(c). "A genuine issue of material

fact exists where reasonable minds could differ on the facts controlling the

outcome of the litigation." Ranger Ins. Co. v. Pierce County, 164 Wn.2d 545, 552,

192 P.3d 886 (2008). "[W]here, though evidentiary facts are not in dispute,

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Steven Kozol, Larry Ballesteros, Keith Blair, Keith Craig v. Jpay, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/steven-kozol-larry-ballesteros-keith-blair-keith-craig-v-jpay-inc-washctapp-2017.