Steven DeVolder and Stephanie DeVolder v. State Farm Mutual Automobile Insurance Company and State Farm Fire & Casualty Company

Court of Appeals of Iowa·Decided October 24, 2018·No. 17-1671·Published

Opinion

IN THE COURT OF APPEALS OF IOWA

No. 17-1671

Filed October 24, 2018

STEVEN DEVOLDER and STEPHANIE DEVOLDER, Plaintiffs-Appellants,

vs.

STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY and STATE FARM FIRE & CASUALTY COMPANY, Defendants-Appellees.

Appeal from the Iowa District Court for Polk County, David M. Porter, Judge.

Steven and Stephanie DeVolder appeal the grant of summary judgment in favor of the appellee insurers. AFFIRMED IN PART, REVERSED IN PART, AND REMANDED.

S.P. DeVolder of The DeVolder Law Firm, PLLC, Norwalk, and William L.

Kutmus of Kutmus, Pennington & Hook, PC, West Des Moines, for appellants.

Guy R. Cook and Adam D. Zenor of Grefe & Sidney, PLC, Des Moines, for appellees.

Considered by Danilson, C.J., McDonald, J., and Carr, S.J.* *Senior judge assigned by order pursuant to Iowa Code section 602.9206 (2018).

CARR, Senior Judge.

Steven and Stephanie DeVolder appeal the grant of summary judgment in favor of State Farm Mutual Automobile Insurance Company and State Farm Fire & Casualty Company (collectively, State Farm1). The DeVolders claim State Farm committed breach of contract, first-party bad faith, and fraud in processing their insurance claim. We agree with the district court that summary judgment is appropriate on the fraud and first-party bad faith claims. However, we find a genuine issue of material fact regarding the breach-of-contract claim. Therefore, we reverse on the breach claim and remand for further proceedings.

I. Background Facts and Proceedings On or about April 23, 2004, the DeVolders purchased a ring from Josephs Jewelers (Josephs) in West Des Moines for $28,514. On April 26, Josephs prepared a “jewelry appraisal report” describing the ring as a “lady’s 18K yellow and white gold engagement ring mounting, center set with one round brilliant cut diamond weighing 3.35 cts, Color K, Clarity VS1, GM (GIA Grading Report #12607644), and also prong set with 15 full cut diamonds weighing .75 cts.” The report stated the replacement value of the ring was $39,200.

The DeVolders insured the ring and their other jewelry through State Farm in a personal articles policy with inflation coverage. Premiums were based on the replacement value of the jewelry. On or about June 15, 2016, the DeVolders lost

1 State Farm Replacement Services—a wholly-controlled department or entity of State Farm—assisted in processing the DeVolders’ claim. “State Farm” also includes State Farm Replacement Services.

the ring. At the time, the coverage limit on the ring was $46,081 with a $500 deductible.

Prior to filing a claim with State Farm, the DeVolders contacted Josephs for an updated appraisal for the ring. On June 20, 2016, Josephs emailed State Farm for assistance finding a replacement diamond to calculate the replacement cost for a possible claim, but they did not mention the DeVolders at the time. State Farm responded with information about two diamonds with lot numbers ZB12-2802 and G16103.3 Josephs used information about diamond ZB12-280 to calculate an updated replacement cost of $52,827.23. In his deposition, Steven acknowledged diamond ZB12-280 is higher quality than their lost diamond. The DeVolders also submitted a signed “Report” from Neal Prati, a retired appraiser for Josephs who originally sold the ring to the DeVolders. According to the Report, diamond G16103 is lower quality than the DeVolders’ diamond because the two diamonds are at opposite ends of the VS1 clarity grade and the DeVolders’ diamond has two inclusions—or imperfections—compared to thirteen inclusions for diamond G16103.

On or around June 21, 2016, the DeVolders filed a claim with State Farm for their lost ring. The insurance policy contains the following conditions:

We [State Farm] have the option of repairing or replacing the lost or damaged property. Unless otherwise stated in this policy, covered property values will be determined at the time of loss or damage. We will pay the cost of repair or replacement, but not more than the smallest of the following amounts:

2 The provided information for diamond ZB12-280 includes: shape round, carat weight 3.34, color J, clarity VS1, and price $43,336.50. 3 The provided information for diamond G16103 includes: shape round, carat weight 3.35, color K, clarity VS1, and price $26,967.50.

a. the full amount of our cost to repair the property to its condition immediately prior to the loss or damage;

b. the full amount of our cost to replace the item with one substantially identical to the item lost or damaged;

c. any special limit of liability described in this policy; or d. the limit of liability applicable to the property.

State Farm subsequently obtained information about another ring from Solomon Brothers Fine Jewelry (Solomon) in Atlanta, Georgia. Solomon described its ring as “18K Y&W eng ring w/ (1) RBC center @ 3.35ct K/VS1. Also has (15) full cut dias @ .75ct tw.” Solomon provided a cost of $36,985.52 for the ring. However, Stephanie testified at deposition that Solomon asked her for information about their ring instead of talking directly to Josephs even though Josephs would be the most knowledgeable about their ring.

On or about July 8, State Farm offered the DeVolders their choice of the Solomon ring or its cost of $36,985.52, less the $500 deductible, in satisfaction of their claim. The DeVolders rejected both options. In his deposition, Steven testified State Farm wanted them to accept the Solomon ring “sight unseen” and “they refused to even describe [it] to me.”

On August 16, 2016, the DeVolders filed their petition alleging breach of contract, first-party bad faith, and fraud on the part of State Farm. On July 19, 2017, State Farm filed for summary judgment on all claims. On October 6, the district court granted summary judgment in favor of State Farm on all claims. The DeVolders now appeal.

II. Standard of Review

We review a district court ruling granting a motion for summary judgment for correction of errors at law. Summary judgment is appropriate when there is no genuine issue of material fact and the moving party is entitled to judgment as a matter of law. An issue is

genuine if the evidence in the record is such that a reasonable jury could return a verdict for the nonmoving party. We . . . view the record in the light most favorable to the nonmoving party and will grant that party all reasonable inferences that can be drawn from the record. Summary judgment is appropriate if the only conflict concerns the legal consequences of undisputed facts.

Honomichi v. Valley View Swine, LLC, 914 N.W.2d 223, 230 (Iowa 2018) (alteration in original) (internal quotations and quotation marks omitted).

III. Breach of Contract The DeVolders argue State Farm breached the insurance contract by failing to appropriately value “the loss of Stephanie DeVolder’s engagement/wedding ring (stone and setting) with a like kind and comparable diamond stone and setting as required by the policy terms.” The policy terms require State Farm to provide the DeVolders with either (1) a ring that is “substantially identical” to the DeVolders’ ring, or (2) an amount equal to State Farm’s cost to replace the DeVolders’ ring with a “substantially identical” ring. The policy does not define “substantially identical.” Therefore, we use the ordinary meaning of “substantially identical.” See Nat’l Sur. Corp. v. Westlake Inv., LLC, 880 N.W.2d 724, 734 (Iowa 2016) (“When interpreting an insurance policy, we give each policy term not defined in the policy its ordinary meaning.”).

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