Stephenson v. Experian Information Solutions, Inc.

CourtDistrict Court, M.D. Florida
DecidedMarch 17, 2023
Docket8:21-cv-02256
StatusUnknown

This text of Stephenson v. Experian Information Solutions, Inc. (Stephenson v. Experian Information Solutions, Inc.) is published on Counsel Stack Legal Research, covering District Court, M.D. Florida primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Stephenson v. Experian Information Solutions, Inc., (M.D. Fla. 2023).

Opinion

UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF FLORIDA TAMPA DIVISION

PATRICK STEPHENSON,

Plaintiff,

v. Case No: 8:21-cv-2256-CEH-MRM

MOUNTAIN RUN SOLUTIONS, LLC, CHRIS CARTER and BRIAN FULLER,

Defendants. ___________________________________/ ORDER This matter comes before the Court on Plaintiff’s Renewed Motion for Default Judgment Against Defendants Mountain Run Solutions, LLC; Chris Carter, and Brian Fuller (Doc. 43). In the motion, Plaintiff requests entry of default judgment against these Defendants, pursuant to Fed. R. Civ. P. 55(b)(2). The Court, having considered the motion and being fully advised in the premises, will grant in part Plaintiff’s Renewed Motion for Default Judgment and enter judgment in favor of Plaintiff and against Defendants Mountain Run Solutions, LLC and Brian Fuller. I. BACKGROUND A. Factual Allegations This action was initiated on September 24, 2021, by Plaintiff, Patrick Stephenson (“Plaintiff” or “Stephenson”), against Defendants Experian Information Solutions, Inc. (Experian”); Mountain Run Solutions, LLC (“Mountain Run”); Chris Carter (“Carter”), and Brian Fuller (“Fuller”) for violations of the Fair Debt Collection Practices Act (“FDCPA”), 15 U.S.C. § 1692, et seq., and the Florida Consumer Collection Practices Act, Fla. Stat. § 559.55, et seq. (“FCCPA”), and against Mountain

Run and Experian for violations of the Fair Credit Reporting Act, 15 U.S.C. § 1681, et seq. (“FCRA”). Doc. 1. Stephenson is a resident of Lakeland, Polk County, Florida. Doc. 30 ¶ 6. Defendant Experian is a nationwide consumer credit reporting agency. Id. ¶ 9.

Defendant Mountain Run is a limited liability company with a primary business address in Utah and is registered to do business as a consumer collection agency in the State of Florida. Id. ¶¶ 10, 14, 15. Defendant Fuller is an owner and officer of Mountain Run and is involved in the day-to-day operations of Mountain Run. Id. ¶ 16. Carter is an owner and officer of Mountain Run and is involved in the day-to-day operations of

Mountain Run. Id. ¶ 17. Mountain Run, Fuller, and Carter are debt collectors within the meaning of the FDCPA and the FCCPA in that they use instrumentalities of commerce, including postal mail and the internet, interstate and within the State of Florida, for their businesses, the principal purposes of which are the collection of debts, and/or they

regularly collect or attempt to collect. Id. ¶ 19. Purportedly, in January 2016, Plaintiff incurred a debt of $2,103 to Vivint Smart Home, Inc. (“Vivint”), a home security company, for services related to home security. Id. ¶ 20. Plaintiff disputes owing any such debt (the “Vivint debt”) or authorizing any charges to Vivint. Id. ¶ 21. The Vivint charges were for family, personal, or household purposes, specifically home security services, and therefore meet the definition of “debt” under the FDCPA, 15 U.S.C. § 1692a(5) and the FCCPA, Fla. Stat. § 559.55(6). Doc. 30 ¶ 22.

Vivint sells its services primarily through door-to-door salespersons, who are paid on commission. Id. ¶ 25. Records from the Better Business Bureau indicate that Vivint is rated an “F,” the lowest possible rating, and that a substantial number of the thousands of complaints against the company concern bills for services never ordered. Id. ¶¶ 23, 24.

As alleged by the Federal Trade Commission (“FTC”), Vivint’s sales representatives frequently resorted to fraud to make a sale. Id. ¶ 26. Since credit approval was required to make a sale, sales representatives who were unable to obtain credit approval for a particular customer would use a tactic known informally as

“white paging,” in which sales representatives use the white pages to find a different customer with the same or similar name as the prospective customer with bad credit. Id. ¶¶ 26, 27. The sales representative would then use the unrelated person’s name to obtain credit approval for the customer with bad credit. Id. ¶ 27. In other instances, a sales representative may use the name of a relative or friend of the prospective

customer and obtain a credit history and approval using that relative or friend’s information. Id. ¶ 28. Vivint sold delinquent and charged-off accounts to third party debt buyers and/or brokers. Id. ¶ 29. Included in these accounts were unwitting co- signors or “white paged” consumers. Id. ¶ 30. Plaintiff alleges he was one of these consumers. Id. ¶ 31. In June 2017, the Vivint debt was assigned to or purchased by Mountain Run’s predecessor, Perfection Collection. Id. ¶ 32. Perfection Collection began reporting the debt to Experian in August 2017 as an unpaid collection account. Id. ¶ 33. Around

October 2019, after Perfection Collection began to conduct business as Mountain Run, Mountain Run began reporting the Vivint debt to Experian as an unpaid collection account. Id. ¶ 34. Mountain Run indicated the Vivint debt was “first reported” in October 2019, even though the same debt had been reported two years prior. Id. ¶ 35.

Reporting a debt to a consumer collection agency is an attempt to collect a debt. Id. ¶ 37. In March 2020, Plaintiff disputed the Vivint debt, stating it was not owed. Id. ¶ 38. Experian’s automated dispute resolution system sent an automated consumer dispute verification request (“ACDV”) to Mountain Run who responded that the debt

was accurate. Id. ¶¶ 40, 41. If a data furnisher such as Mountain Run reports that data is verified as accurate, the question of whether the furnisher behaved reasonably will turn on whether the furnisher acquired sufficient evidence to support the conclusion that the information was true. Id. ¶ 42. Plaintiff alleges that zero evidence exists to support the conclusion that Mountain Run’s reported data was true. Id. ¶ 43. Mountain

Run also failed to report that the debt was disputed. Id. ¶ 44. Similar disputes in April 2020 and July 2020 resulted in no change, other than Experian adding a “consumer statement” to his credit report stating, “I have no knowledge of this account.” Id. ¶ 65. According to Plaintiff, Mountain Run typically does not respond to consumer complaints and rarely responds to lawsuits brought against it by consumers. Id. ¶ 78. Carter and Fuller, in their capacities as owners and managers of Mountain Run, were

responsible for implementing Mountain Run’s collection policies, including the intentional disregard of consumer disputes, the decision to not report disputed debts as disputed, and the purchase of debt collection from sources like Vivint. Id. ¶ 83. At no point did Mountain Run send Plaintiff a notice of assignment of debt pursuant to the requirements of Fla. Stat. § 559.715.

B. Procedural History On January 27, 2022, Plaintiff filed an Amended Complaint. Doc. 30. Relevant to the instant motion, the Amended Complaint asserts claims against Mountain Run under the FCRA and against Mountain Run, Fuller, and Carter under the FDCPA

and the FCCPA. Plaintiff also sued Experian, but the claims against Experian have since been settled and dismissed with prejudice. Docs. 45, 46. In Count II of the Amended Complaint, Plaintiff sues Mountain Run for violations of the FCRA. Doc.

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Bluebook (online)
Stephenson v. Experian Information Solutions, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/stephenson-v-experian-information-solutions-inc-flmd-2023.