Stephen S. Willis v. Kentucky Unemployment Insurance Commission

Court of Appeals of Kentucky·Decided November 4, 2021·No. 2020 CA 000461·Unknown

Opinion

RENDERED: NOVEMBER 5, 2021; 10:00 A.M.

NOT TO BE PUBLISHED

Commonwealth of Kentucky

Court of Appeals

NO. 2020-CA-0461-MR

STEPHEN S. WILLIS APPELLANT

APPEAL FROM JEFFERSON CIRCUIT COURT v. HONORABLE BRIAN C. EDWARDS, JUDGE ACTION NO. 13-CI-004627

KENTUCKY UNEMPLOYMENT INSURANCE COMMISSION AND RELIABLE EXPRESS APPELLEES

OPINION

AFFIRMING

** ** ** ** **

BEFORE: CALDWELL, DIXON, AND L. THOMPSON, JUDGES. CALDWELL, JUDGE: Stephen S. Willis appeals from a Jefferson Circuit Court judgment affirming a Kentucky Unemployment Insurance Commission (“KUIC”) order reversing a referee’s decision and ruling that Willis was disqualified from receiving unemployment benefits. We affirm.

FACTS AND PROCEDURAL HISTORY Willis was employed as a truck driver for Reliable Express in May 2009. On or about May 28, 2009, Willis was discharged by the owner of Reliable Express, Don Gettelfinger. According to Gettelfinger, Willis’s refusal to take the route Gettelfinger instructed him to take led to Willis’s discharge. Willis admits that he refused to take the route Gettelfinger instructed him to take – traveling southward towards Kentucky from central Indiana on State Route 3 rather than using the interstate highways I-65 and/or I-69. Whether Gettelfinger’s instruction to take State Route 3 was reasonable is the key dispute in this case.

Willis filed a claim for unemployment insurance benefits in Kentucky.

The Division of Unemployment Insurance deemed Willis eligible to receive unemployment benefits and issued a notice of its determination that Willis was not discharged due to misconduct. Reliable Express appealed to a referee.

In August 2010, the referee conducted an evidentiary hearing.

Gettelfinger testified at this hearing; Willis did not. The referee found that Reliable Express had not met its burden of proving that Willis was discharged for committing misconduct. Reliable Express appealed to KUIC.

KUIC remanded the case back to a different referee for an additional hearing to further develop the evidentiary record. In its order returning and remanding, KUIC indicated its desire to hear evidence from Willis, who had not

appeared at the first evidentiary hearing – apparently due to his notice of the administrative hearing being returned as undeliverable. It also sought additional testimony from Gettelfinger about the circumstances leading to prior verbal warnings to Willis and whether Willis knew his job was in jeopardy. KUIC did not request the new referee to make a decision on disqualification, but simply to conduct an evidentiary hearing and to submit the evidence to KUIC for KUIC to decide if Willis was disqualified.1 A new referee conducted two evidentiary hearings, at which Willis and Gettelfinger testified. (An additional hearing was scheduled to allow the parties to present more evidence.) The referee then submitted the evidence – including transcripts of the hearings and documentary evidence – to KUIC.

According to Gettelfinger’s testimony, Gettelfinger told Willis to take State Route 3 – rather than the interstate – because it was the shortest and most direct route for the delivery and would thereby save fuel costs. Reliable Express had a policy requiring its drivers to take the routes they were instructed to take. And Willis had a history of receiving prior verbal warnings for being argumentative and for various other infractions according to Gettelfinger.

1 See generally Kentucky Administrative Regulations (KAR) 787 KAR 1:110 for information about “the appeals process and general rules for the conduct of hearings” in unemployment proceedings. See also Kentucky Revised Statutes (KRS) 341.115 and KRS 341.430. The referee conducting the additional evidentiary hearings for KUIC explained on the record that he would simply be conducting the evidentiary hearings and then submitting the evidence to KUIC for it to review.

According to Willis’s testimony, taking the interstate would be both faster and safer. He claimed that the truck’s transmission was not in good shape and that driving through several towns on the state route would be risky. Willis also alleged that Gettelfinger had recently asked him to drive more hours than legally allowed, which Willis refused to do. Willis asserted that Gettelfinger acted in anger to get back at Willis for refusing to drive over his legally allowed hours and to force Willis to have to stay overnight in Indiana to comply with hour limitations rather than being able to get home to Louisville that night. And Willis has claimed it would be practically impossible to make the delivery to a site near an I-65 exit in Shepherdsville, Kentucky, without getting on the interstate.

Willis also submitted audio recordings of phone conversations with Gettelfinger and other Reliable Express representatives – including a taped phone call in which Willis argued that Gettelfinger’s proposed route would take longer than the interstate and would result in him having to spend the night away from home to not go over hourly driving limits. In this call, Willis suggested Gettelfinger was ordering that route to get back at Willis for refusing to go over hourly driving limits and Gettelfinger told Willis to follow the ordered route or be fired. Willis told Gettelfinger he would be “damned” if he took State Route 3, which he referred to as a “little country road” he had taken “years ago” and that he would be “staying on the main roads.” (Pp.149-50 of Transcript of Evidence from

3/1/2011 hearing.) Ultimately, Gettelfinger told Willis to just go turn in his keys and bills when he got to Louisville as Willis was being terminated.

KUIC reviewed the evidence and entered an order reversing the prior referee’s determination that Willis was entitled to receive unemployment. KUIC found that Willis was discharged for refusing to obey instructions. It also found Gettelfinger’s instructions were reasonable. Thus, it determined that Willis was disqualified from receiving unemployment benefits due to misconduct.

After discussing several statutes and case law construing them, KUIC explained the reasons for its decision in favor of Reliable Express, including its assessment of Gettelfinger’s being more credible than Willis and its determination that Reliable Express met its burden of proving that Willis was discharged for misconduct:

Although the employer cited numerous incidents during the hearing, it is clear that claimant’s refusal to obey Mr. Gettelfinger’s instruction on May 27, 2009 was the act that precipitated his discharge. The claimant had a history of being argumentative toward Mr. Gettelfinger, which was further demonstrated by claimant’s argumentative behavior throughout the hearing.

Therefore, the testimony of Mr. Gettelfinger is accepted as being the more credible evidence.

Mr. Gettelfinger instructed claimant to drive back to Louisville, Kentucky on State Route 3 on May 27, 2009; the claimant refused to do so. The instruction was reasonable, as it is the employer’s prerogative to set routes for drivers based on the needs of the company. In

this case, the state route was the shortest distance and would save the company money in fuel costs.

The claimant’s defense was that he felt that traveling on the rural highway would be unsafe and that he believed Mr. Gettelfinger was trying to punish him by forcing him to take a longer route in terms of driving time. The claimant has failed to prove that the route in question would have presented any risk(s) to his safety or that Mr. Gettelfinger was attempting to punish him in any way by setting the route in question. Absent a showing that obeying the employer’s instruction would have placed claimant at risk or that the instruction was otherwise unreasonable, it must be found that claimant refused to obey the employer’s reasonable instruction, which constitutes misconduct in accordance with KRS 341.370(6).

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Stephen S. Willis v. Kentucky Unemployment Insurance Commission, (Ky. Ct. App. 2021).

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