State v. TVI, Inc.

Washington Supreme Court·Decided February 23, 2023·No. 100,493-1·Published

Opinion

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FILE THIS OPINION WAS FILED FOR RECORD AT 8 A.M. ON

FEBRUARY 23, 2023

IN CLERK’S OFFICE SUPREME COURT, STATE OF WASHINGTON FEBRUARY 23, 2023 ERIN L. LENNON

SUPREME COURT CLERK

IN THE SUPREME COURT OF THE STATE OF WASHINGTON

)

STATE OF WASHINGTON, )

) No. 100493-1 Petitioner, )

)

v. ) En Banc )

TVI, INC., d/b/a Value Village, )

) Filed: February 23, 2023 Respondent. )

_______________________________)

YU, J. — The State brought multiple claims alleging that TVI Inc., doing business as Value Village, uses deceptive advertising and marketing in violation of the Consumer Protection Act (CPA), ch. 19.86 RCW. TVI argues that these claims infringe on its First Amendment right to solicit charitable contributions on behalf of nonprofit organizations. U.S. CONST. amend. I. We agree with TVI.

Accordingly, we remand to the trial court for dismissal of the State’s claims.

State v. TVI, Inc., No. 100493-1

FACTUAL BACKGROUND AND PROCEDURAL HISTORY A. Background regarding TVI’s business model and relationship to nonprofits The State’s CPA claims are based on TVI’s marketing, not its business model. Nevertheless, some background information on TVI’s business is necessary to evaluate the issues presented.

TVI has been headquartered in Bellevue, Washington, since the 1970s. At the time of trial, TVI operated about 20 for-profit thrift stores in Washington under the name Value Village. Approximately 93 percent of Value Village’s retail inventory consists of used goods donated by the community. To source these community donations, TVI contracts with third-party nonprofit organizations, which TVI calls its “‘charity partners.’” Clerk’s Papers (CP) at 1165. At the time of trial, TVI had seven charity partners in Washington.

There are two ways in which TVI contracts with its charity partners to obtain donations. First, a charity partner may independently solicit and collect donations from the public and then bring the donated items to Value Village. Second, members of the public may make on-site donations at Value Village’s Community Donation Centers, which feature the names and logos of local charity partners. In both methods, TVI pays its charity partners for all donated items on a per-pound or

State v. TVI, Inc., No. 100493-1

per-item basis, regardless of whether the items can be sold at retail in Value Village stores.1 By working with charity partners, TVI obtains inventory at a lower price than it would pay a for-profit supplier. The charity partners, in turn, receive a predictable source of unrestricted funding, as well as publicity from TVI’s marketing. B. TVI’s advertising and marketing The record contains hundreds of examples of TVI’s marketing. To briefly summarize, TVI markets itself online and through in-store signs, brochures, and flyers. TVI’s in-store marketing is generally similar across locations, but there is some variation due to different store layouts and local regulations.

Much of TVI’s marketing explicitly solicits on-site donations. E.g., Exs.

2048 (“Donate here” because “Value Village pays local nonprofits every time you donate”), 2056, at 1 (“Do good in your neighborhood” by donating); cf. Exs. 2033, 2037, 2051. TVI also incentivizes donations by giving “Hero Cards” to people who donate, which can be redeemed for discounts on items purchased at Value Village. Ex. 643, at 4.

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About 75 percent of donated items cannot be sold in retail stores. These items are sold to “second-hand markets, downcycling markets, and recycling markets” overseas. CP at 1167. Only about 5 percent of TVI’s revenue comes from “the recycling [and] reuse part of the business.” Verbatim Tr. of Proc. (Oct. 3, 2019) at 893-94.

State v. TVI, Inc., No. 100493-1

However, “[n]inety percent of TVI’s advertising and marketing budget promotes shopping and retail sales (as opposed to donating).” CP at 1182. This sales-oriented marketing includes a variety of messages about the benefits of thrift shopping, such as saving money (“Enjoy A+ deals on back to school” or “Complete outfits under $20”), protecting the environment (“Your purchase is helping to save over 700 million pounds from landfills annually”), and choosing from a wide variety of rotating merchandise (“Over 5,000 items arrive daily”). Exs. 2663, 2748, 2766.

In addition, TVI’s marketing has always featured its unique business model.

The Value Village website includes visual depictions of the “Value Village Cycle” to explain how it obtains, pays for, and sells or recycles donated items. Ex. 895, at 1. In-store signs state, “Our charity partners sell us goods they collect for reliable revenue that helps fund their missions,” and they encourage customers to “Help Your Neighbors. Help the World. Shop and Donate.” Exs. 2730, 645, at 12. Signs and brochures at Value Village stores provide additional explanations of TVI’s business model, sometimes describing it as “The Savers Cycle.” Ex. 726, at 15; cf. Exs. 2051, 2830. TVI’s marketing does not claim that it is a nonprofit organization or that TVI donates a portion of its sales revenue to charity. To the contrary, where TVI’s marketing identifies its corporate structure, it explicitly states that it is a “for-profit thrift store chain.” Ex. 853.

State v. TVI, Inc., No. 100493-1

C. TVI’s communications with state agencies The secretary of state contacted TVI three times between 2002 and 2013 to determine if TVI must register as a commercial fundraiser pursuant to the charitable solicitations act (CSA), ch. 19.09 RCW. 2 Each time, TVI provided the requested information and, each time, the secretary of state determined that TVI did not need to register.

In 2013, the Consumer Protection Division of the Attorney General’s (AG’s)

Office received a complaint from a Washington resident that TVI’s marketing gives the false impression that Value Village is a nonprofit. The complaint was forwarded to TVI for response and was ultimately closed without further action by the AG. In 2014, a media inquiry again brought TVI to the attention of the AG’s Consumer Protection Division.

The AG wrote to TVI in November 2014, instructing it to register as a commercial fundraiser pursuant to the CSA. TVI promptly registered as a commercial fundraiser and renewed its registration every year. By the summer of 2015, TVI had posted signs in its stores disclosing its status as a for-profit commercial fundraiser in its stores. Value Village employees also make regular

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§ 1320b
42 U.S.C. § 1320b